Alamodome taps AmpThink for new Wi-Fi ahead of 2018 Final Four

A new full-stadium Wi-Fi network installed by AmpThink is coming to the Alamodome, scheduled to be finished just ahead of this year’s Alamo Bowl and well in place for next spring’s men’s NCAA basketball tournament’s Final Four, Alamodome executives said.

Scheduled to be announced publicly by the San Antonio, Texas, venue today, the new network is part of a $50-million-plus renovation project that includes updated video boards, sound systems and TV screens throughout the stadium. Nicholas Langella, general manager of the Alamodome, said the new Wi-Fi network was financed in part by donations from Alamodome customers, including the Valero Alamo Bowl, scheduled this year for Dec. 28. The network will use Wi-Fi gear from Cisco, according to Langella.

According to Langella, approximately $6 million out of the roughly $10 million needed for the Wi-Fi upgrade came from the Alamo Bowl. Langella also said that the venue now has an updated DAS as well, built by Verizon, which will also have AT&T and T-Mobile on board. “We’re very happy about that [the DAS],” said Langella in a phone interview.

Going under seat for Wi-Fi

Though Wi-Fi deployment firm AmpThink has lately preferred railing Wi-Fi enclosures for proximate network builds, such as at Notre Dame, Langella said the Alamodome deployment will use more under-seat AP placements than railings, given the designed mobility of the Alamodome seating areas. “We have so much mobility with the stands, it’s hard to do lots of railing [placements],” Langella said.

According to Langella when the Wi-Fi deployment is finished — the network is scheduled to be fully completed by Dec. 1 — there will be approximately 750 APs installed, allowing the Alamodome to increase coverage from being able to serve 3,500 fans to being able to cover 65,000 fans, meaning every seat in the house. The improvements, he said, were part of a plan to attract the Final Four, which succeeded.

“We always thought we would improve the Wi-Fi,” Langella said. With the Final Four looming, he said, “we took the bull by the horns and got it done.”

Colorado State fans connect with Wi-Fi at stadium-opening victory

For both stadium networks and football teams, the first games are always a challenge; but at Colorado State there was nothing but smiles and celebrations as fans enjoyed great Wi-Fi connectivity at the new CSU stadium during the Rams’s 58-27 win over Oregon State Saturday.

With a sellout crowd of 37,583 crammed into the new on-campus venue for the Fort Collins, Colo., school, the not-yet-finished Wi-Fi network built by 5 Bars nevertheless saw 5,891 unique connections during the day with a peak concurrent number of 3,680 users at 3 p.m. local time. Even with most of the under-seat Wi-Fi connections not yet online (5 Bars said the network was about at 35 percent capacity), the network still saw 2.7 terabytes of data used, an average of 458 MB per connected user.

And though we don’t have the connection locations, some enclosed speedtest screen shots sent to us by the 5 Bars crew seems to show very good connectivity via Wi-Fi, with a top reading of 47.70 Mbps down and 65.88 up, as well as a couple other readings in the 20 Mbps range. Mobile Sports Report plans to be on hand for the next home game at the new CSU stadium on Sept. 9, so stay tuned for more testing. According to 5 Bars the Wi-Fi network should be “75 percent complete” by then, so we will test wherever we can.

The 5 Bars crew also said that Verizon was live on the stadium DAS, but so far we have not seen any stats from Verizon about performance. Stay tuned for more tests and pictures when we head north a couple weeks from now!

Picture of the west stands overhang, with a Wi-Fi antenna highlighted. Credit all photos below: 5 Bars

Gear locations on the east-side lighting stanchions

Under-seat AP enclosure. Pretty sure Wi-Fi can go through popcorn

Good speeds!

Wi-Fi, app ready to go for Falcons’ preseason opener at Mercedes-Benz Stadium

The shiny new stadium gets ready to host its first big event this weekend. Credit all photos: Paul Kapustka, MSR (click on any photo for a larger image)

It might have taken some recent all-nighters, but the crew behind the technology at Mercedes-Benz Stadium said that the Wi-Fi and DAS networks, as well as the new app, will be ready to go when the Atlanta Falcons hold their first big event at their new home this Saturday.

“We’ve spent the last week really tuning the Wi-Fi, and it’s awesome to see the speeds we’re getting as I walk around,” said Jared Miller, chief digital officer for the Falcons, in a phone interview Thursday. “I’m anxious to see how it will do with a full house.”

The first potential for a packed stadium comes Saturday night, when the Falcons host the Arizona Cardinals in an NFL preseason game. With roughly 1,800 Aruba Wi-Fi APs installed inside (1,000 in the seating bowl and the rest in concourses and other areas), Mercedes-Benz Stadium should have excellent Wi-Fi coverage, even if it takes several events to figure out the things you can only figure out once you have live people in the seats.

“We’ll need a few events until we get to a spot where we’re dialed in [with network performance],” said Miller. Though Miller said the Falcons were able to get some network feedback during a recent season-ticket holder open house, real performance stats won’t come until fans are filling the venue for an NFL game.

“You just have to go through a series of events to see actual performance,” Miller said.

Home page of the new Falcons app from IBM

Curiously, Miller would not comment directly when asked if any carriers other than sponsor AT&T had officially signed on to be on the Falcons’ neutral-host DAS. However, he did say that “all the fans who [are at the game] should be able to have cellular connections.” (Any attendees who want to send us speedtests of Wi-Fi or DAS, you know where to find us.)

New app gets its debut

One area that might cause some delays getting into the arena is the Falcons’ decision to go to all-digital ticketing — fans must either have an RFID card (for season tickets) or must download the new team app so they can have digital tickets on their phones. Both the RFID cards and phones can be scanned at the SkiData turnstyle machines.

“We’re encouraging fans to download the app before they get to the game,” Miller said.

The new version of the team app, which was only made live in the last couple days, was built by main IT contractor IBM.

App view of a wayfinding map

The IBM app will do things a little bit differently than other stadium apps; the wayfinding maps are not “blue dot” or interactive like Google Maps or other stadium apps like those at Levi’s Stadium or Sacramento’s Golden 1 Center. Instead, fans must enter both their location and their desired destination to see a path on a stored map.

Food ordering via the app is also handled differently than apps that support in-seat delivery or express window pickup. With the Falcons app fans will select from a list of concession stands, then enter credit card information and their order, which will be scanned at the stand, according to IBM. While such new services always take some time for fans to discover and use, Miller is keen to see if the new systems work as promised.

“We want to see not just quantitative numbers but qualitative data too,” Miller said. “Did it really benefit fans? Were they able to bust the queue? Would they do it again?”

The app also has a Falcons-esque chat bot, called “Ask Arthur” for owner Arthur Blank; while the bot can quickly answer FAQ-type questions about the stadium and its operations, more open-ended queries will require perhaps some time with IBM’s Watson technology (see examples in photos below).

And on a final low-tech note, Miller said the Falcons had been in constant touch with several local groups, including the Georgia Department of Transportation, the city of Atlanta and the MARTA light rail system to get all the pertinent maps and signs updated. On Mobile Sports Report’s visit to Mercedes-Benz Stadium and Atlanta last week, we noticed that there were very few signs up with Mercedes-Benz Stadium on them.

One big map on the wall inside the nearby CNN Center (where there is a large public food court) didn’t even have Mercedes-Benz Stadium on an area map, and a sign over the MARTA station just outside the new stadium’s doors had no mention of Mercedes-Benz Stadium but still did mention the Georgia Dome, the next-door neighbor slated for demolition. The MARTA online map still lists “Dome” but not “Mercedes-Benz Stadium” for the stop outside the venue’s doors.

“We’ve scoured the city looking for anything that still says Georgia Dome,” Miller said. Getting all the new signs up, he said, is “in the process of getting done.”

The ‘Ask Arthur’ bot can answer simple questions about Mercedes-Benz Stadium but…

… don’t ask the app for Super Bowl odds

We’re hoping this map, seen here on a wall inside the nearby CNN Center, has been updated

One of the many under-seat Wi-Fi APs that will be getting their first test this weekend

Chief digital officer Jared Miller answers questions at the recent media day

On Aug. 15, this sign over the nearby MARTA station still didn’t mention Mercedes-Benz Stadium

First Look: Shining start for Notre Dame’s stadium renovations, new Wi-Fi network

Notre Dame logo on Wi-Fi railing enclosure at Notre Dame Stadium. Credit all photos: Paul Kapustka, MSR (click on any photo for a larger image)

How do you bring new technology into a building and institution that embraces history as an integral part of its brand? There may be many answers but in the sports stadium world, Notre Dame’s renovation of its hallowed football field and the addition of high-speed Wi-Fi look like a good example for any other venues trying to solve the same issues.

At this past Sunday’s “New and Gold” game, a sort of glorified scrimmage, the public (including Mobile Sports Report) got its first look at the University of Notre Dame’s Campus Crossroads project, a $400-million plus effort to bring premium seating, a large video board and high-density Wi-Fi to a venue that came to life in 1930, according to university history.

While we will have a full report on our visit to Notre Dame Stadium in our upcoming Fall STADIUM TECH REPORT issue, we wanted to give you a “first look” at the new facilities, which basically include three new large buildings built into the sides of the existing structure, to provide support for the video board as well as two expanded premium-seating and press box areas on either side of the field.

Wi-Fi AP overlooks a concession stand

One of the coolest parts we saw were the new rooftop premium seating areas, where you can sit on a couch and see the full field while also peering out over the edge of the stadium to see Touchdown Jesus, the Golden Dome, and the rest of the world (well, OK, mostly South Bend, Indiana) while enjoying your favorite beverage and speedy Wi-Fi.

The new Wi-Fi network design using Cisco gear was led by AmpThink, and includes custom-designed enclosures for railing-mounted APs that feature a sharp version of the “ND” logo known to any football fan. Though the network hasn’t yet been optimized or tested with a full house of fans, we were still getting solid up/down signals in the 60-70 Mbps range throughout the building, even in low and high bowl seating areas. There is also a new neutral-host DAS in the stadium, built by Crown Castle. According to Notre Dame, Verizon Wireless and AT&T will be live on the cellular network by the start of the season, with T-Mobile to follow soon.

Like we said, look for more details in our upcoming report… but for now enjoy some scenes from Sunday’s game!

A good look across the main east seating section, with Wi-Fi handrail enclosures visible

DAS in the grass: A DAS antenna finds a home in the grassy strip separating seats from the field

The new big screen video board now dominates the south end zone

A good look at how the new structures bookend up to the stadium on its sides

Now that’s a premium suite: Rooftop couch area provides full view of field, plus scenic views over campus and beyond

Additional seating Wi-Fi coverage from small antennas over VOMs

Painted Wi-Fi AP blends in to column in main concourse outside seating area

The view of ‘Touchdown Jesus’ remains unobstructed

Inside look at the swanky, wood-paneled club for premium seatholders in west building

Scoreboard plug for the Wi-Fi

Notre Dame fans already figuring out how to use social media to get on the big screen

Smart fans at Notre Dame — early arrivers went right for the new, padded premium seats

How do you get bandwidth to APs located below grade level? By being clever and using routing down the side of stairways… more details on this trick coming soon!

Ready or not, Unlicensed LTE is here. What should your venue do?

The entry concourse at Atlanta’s new Mercedes-Benz Stadium. Credit all photos: Paul Kapustka, MSR (click on any photo for a larger image)

By Chuck Lukaszewski, Aruba Networks, a Hewlett Packard Enterprise company

There’s much excitement around the coming of “unlicensed LTE” and for good reason. In our anytime, anywhere world the last device many of us use at night, and the first one we pick up in the morning, is a mobile phone, tablet or computer. Although much of the time our devices connect via Wi-Fi, when we’re in transit we depend on cellular.

With consumers quick to express their disappointment when their apps fail to respond – or don’t respond fast enough – on a wireless network, cellular providers are keenly aware they must keep pace with rapidly escalating user experience expectations. Research suggests mobile data traffic will grow by 47 percent annually through 2021. Combine the two and the drivers for expanding network capacity are clear.

While the lure of more bandwidth can be attractive, stadium and venue operators need to carefully evaluate the technological impact and operational overhead unlicensed LTE introduces.

Gigabit cellular coming soon

Editor’s note: This post is part of Mobile Sports Report’s new Voices of the Industry feature, in which industry representatives submit articles, commentary or other information to share with the greater stadium technology marketplace. These are NOT paid advertisements, or infomercials. See our explanation of the feature to understand how it works.

To provide gigabit speeds, the cellular industry has enhanced LTE technology to bond multiple channels together, called “carrier aggregation.” Although originally designed only to combine different licensed frequencies, it has now been extended to aggregate licensed spectrum with 5 GHz unlicensed spectrum (where Wi-Fi operates). Two competing technologies for doing so have emerged, with notable differences when deploying in high-density environments like stadiums in the U.S.

LTE-U (LTE in the Unlicensed Spectrum) is a proprietary technology, developed by the LTE-U Forum, a consortium of several cellular-related companies. It enables simultaneous operation of LTE over both licensed and unlicensed spectrum by aggregating the bands together, resulting in a performance boost. However, the way LTE-U takes control of a channel – while legal in the U.S. – is controversial and may significantly degrade performance of Wi-Fi equipment using the same channel. The Wi-Fi and cellular industries worked together to produce a coexistence test plan, but so far none of the test results for LTE-U equipment authorized by the FCC have been made public.

LAA (Licensed Assisted Access) can be thought of as the standardized version of unlicensed LTE, designed to meet European “listen-before-talk” (LBT) requirements, so it can be deployed anywhere on the planet. It was developed through the 3rd Generation Partnership Project (3GPP) worldwide standards organization, with wide participation including input from the Wi-Fi community.

DAS gear above concession stand at Coors Field

Think of LBT like the telephone party lines of yesteryear, where multiple customers share a communal phone line but only one person can use it at a time for their conversation while others wait. When there is no conversation happening on the party line and two or more people try to speak at once, other customers of the party line graciously “back off” to allow one person to go first. In cellular terms, this makes LAA a more “polite” technology than LTE-U, as it waits to transmit until a channel is clear. The back-off method it uses is compatible with Wi-Fi at least on paper, although 3GPP does not require vendors to perform or publish any kind of test results.

The Road Ahead

Of course what you want to know is how the advent of LTE-U/LAA impacts your stadium and whether to add gigabit cellular to the connectivity mix.

As a robust, stable and mature technology, Wi-Fi’s strength and ability to handle exceptional stadium data traffic loads is well established. To make informed decisions about whether to consider LTE-U/LAA technologies alongside Wi-Fi, here are five essential technical considerations.

Spectrum Availability. The unlicensed radio spectrum is comprised of 24 channels in the U.S., which is analogous to a 24-lane freeway. Until now, only Wi-Fi traffic traveled on that roadway, with many years spent developing technologies to ensure steady traffic flow, particularly in stadiums. Wi-Fi includes its own LBT solution, which helps assure data merges smoothly onto the freeway. It’s been proven at six Super Bowls plus countless other concerts and sporting events.

Most stadium Wi-Fi networks are already spectrum-constrained, meaning they are just managing to carry the existing load – much less new fan technologies like AR/VR. A large body of evidence demonstrates that stadiums and arenas need 20-24 fulltime-equivalent channels to make a 5 GHz system work (regardless of technology). These Wi-Fi networks are carefully optimized to eliminate all unnecessary transmissions.

Adding one or more LTE-U or LAA systems will reduce available capacity for Wi-Fi operations. As of this writing, there are no public technical measurements of deployed systems so the actual impact is unknown. If four separate unlicensed LTE networks are actually deployed, the impact will be even greater.

Number of LTE-U/LAA Networks Required. Visitors to your stadium likely utilize each of the four U.S. cellular operators: AT&T, Sprint, T-Mobile and Verizon. Therefore, to offer gigabit cellular connectivity, you’ll need to permit all four to deploy an LTE-U, or LAA, network. Because the technologies are so new, they lack a “neutral host” methodology, so each operator will require its own separate physical network and spectrum.

DAS gear under seating area at SunTrust Park

Compatibility with Existing DAS. Most stadiums and arenas have either separate antenna systems for each major cellular operator or a converged neutral-host DAS. Although LTE-U and LAA are intended to support “dual connectivity” to a separate macro base station (or “eNodeB”) on paper, the products currently being shipped are intended as co-located small cells that contain two paired LTE radios – one licensed and one unlicensed. Stadium operators should validate whether their DAS systems are compatible with an expansive LTE-U/LAA small cell deployment where the primary cell (or “PCell”) is the DAS and each PCell has dozens of secondary cells (or “SCells”) providing 5 GHz service.

Cost vs. Benefit. Of no small consideration is the added amount of equipment, and the costs, in a hybrid Wi-Fi/cellular situation. If every cellular operator requires a separate LAA/LTE-U overlay, this implies up to four full new sets of equipment must be deployed under seats or on handrails. For a 60,000-seat stadium at typical under-seat densities, it would only require about 850 Wi-Fi access points (APs). In contrast, for LAA/LTE-U stadium operators would need over 3,000 additional small cells– with each one requiring a sturdy waterproof housing, a 30-watt POE connection, Cat-6 cabling, conduit and, of course, a hole drilled in the concrete. Meaning, LTE-U/LAA small cell deployments would require essentially the same physical footprint for each carrier as Wi-Fi which is likely already installed and is inherently a neutral host technolgy.

Risk. It’s also critical to consider the corresponding risks of adding up to four cellular unlicensed LTE networks to your Wi-Fi environment. It took about seven years and three full generations of radio designs for Wi-Fi vendors to perfect high-capacity stadium systems whereas LTE-U/LAA equipment is only beginning to ship. In short, it may be wise to delay comingling Wi-Fi and LTE-U/LAA networks until unlicensed LTE equipment becomes proven in less mission-critical settings than your venue.

Chuck Lukaszewski is Vice President of Wireless Strategy & Standards at Aruba Networks, a Hewlett Packard Enterprise company. For over a decade he has engineered and deployed large-scale 802.11 networks, joining Aruba in 2007.

Chuck has built Wi-Fi systems in stadiums, seaports, rail yards, manufacturing plants and other complex RF environments, including serving as chief engineer for many stadiums ranging from 20,000 to 100,000 seats that provide live video and other online amenities. He is the author of six books and design guides including Very High Density 802.11ac Networks and Outdoor MIMO Wireless Networks.

T-Mobile steps up stadium DAS participation, ahead of 5G future

DAS gear at Kauffman Stadium. Credit: ADRF video

T-Mobile has stepped up its participation in stadium DAS deployments recently, ahead of what the wireless carrier sees as an eventual shift to 5G technologies sometime in the near future.

Recent news announcements of T-Mobile being the first carrier to participate in the new forthcoming distributed antenna system (DAS) at Wrigley Field, as well as joining DAS deployments at Texas A&M’s Kyle Field and Kansas City’s Kauffman Stadium are proof that T-Mobile is making up for lost ground in the stadium cellular deployment arena.

“It’s a catch-up play, to some degree,” said Dave Mayo, senior vice president of network technology at T-Mobile. While Mayo spent most of a recent phone interview with Mobile Sports Report talking about the promise of future 5G cellular technologies, he did acknowledge that T-Mobile was more aggressively pursuing DAS deals in the moment, to make sure T-Mobile customers could connect when they were at large public venues.

“When they get to the venue, customers expect to be able to post to Instagram and Facebook,” Mayo said. “It’s table stakes.”

In Chicago, the world champion Cubs are looking to 2018 for the arrival of their renovated Wi-Fi and DAS infrastructure. According to DAS deployer DAS Group Professionals, T-Mobile is the first of the cellular carriers to sign on to the neutral-host system.

At the Kansas City Royals’ Kauffman Stadium, the new DAS built by Advanced RF Technologies Inc. (ADRF) and Sprint in 2015 will welcome T-Mobile to the system this month, with AT&T and Verizon Wireless expected to join sometime later this year, according to ADRF. And earlier this year, Texas A&M announced a $3.5 million deal for T-Mobile to join the DAS at Texas A&M’s Kyle Field, which previously had AT&T and Verizon as participants.

Looking ahead to 5G

But even as T-Mobile announces its participation in traditional DAS deployment deals — where other carriers or third-party operators may be in charge — Mayo said venues need to rethink their cellular strategies for the coming of 5G, a still loosely-defined set of technologies that will nevertheless be much different than the current standard of 4G LTE.

“5G is going to become available in the next 2 to 3 years, so now is the time to start thinking about this,” Mayo said. With much different transmission frequencies in the millimeter wave zones, the idea is that 5G could theoretically support much higher data rates than current cellular technology. The one drawback of higher-range frequencies, that being shorter distance ranges for signals, may not be a big problem in stadiums since antennas are usually placed closer together than those in other environments.

How the DAS model will or will not translate to a 5G future is a topic already widely talked about in industry circles, and Mayo said current deployment agreements may not work well going forward.

“The whole [deployment] model has to change,” Mayo said. “And the time to start changing that is now.”