This is very meta-meta, but: A screen shot of a picture taken by Twitter of ESPN showing live Tweets on a TV broadcast:
I think it’s safe to say we’ll see more folks on Twitter tonight. Go Game 7!
This is very meta-meta, but: A screen shot of a picture taken by Twitter of ESPN showing live Tweets on a TV broadcast:
I think it’s safe to say we’ll see more folks on Twitter tonight. Go Game 7!
Editor’s note: While some people still think there is room to debate whether Twitter matters or not, many participants in the sports arena have already fully embraced the microblogging service and are already using it to a business advantage. Here are five sports-business outlets MSR editors already see using Twitter to a great advantage, for self-promotion, fan engagement and as a way to stay in the front of the competition.
1. Jim Rome (@jimrome) and The Jim Rome Show: Clone input, Sports Bro-mance and a quick way to follow
As someone whose show has a motto of “have a take, don’t suck,” it is probably no surprise that Rome & Co. excel at Twitter’s short-message format. Even when he’s not on the air Rome brings his brand of “smack” to sports via @jimrome, typically best when there is a big nighttime TV event where he can chime in on Twitter with a Rome-flavored take second after it happens.
Rome also uses Twitter actively to promote the show, tweeting links to audio clips from guest visits, a great way to engage an audience outside of those who listen live. Rome also salutes, links to and promotes guests and other sports figures on Twitter, especially relevant as more and more professional athletes use Twitter as a sort of public/private communication channel.
And both the radio show and the ESPN show encourage listeners and viewers to engage with Rome via Twitter, reading tweets on the air and using them to help select topics to cover each day. True to the confrontational nature of the program you can get “run” if your take happens to suck but in sports and Twitter that is part of the fun of playing. By fully embracing Twitter as just another way to take “a call,” Rome and the Jim Rome Show are giving themselves an excellent chance to ride the Twitter bandwagon to bigger audiences and better business. With just more than a half-million Twitter followers, @jimrome is clearly out in front.
2. ESPN: Everyone in the Twitter Pool
While it’s no surprise that ESPN is all in when it comes to Twitter, we have to say that there are two surprising uses of the service that might seem at odds with ESPN’s overall business plan: First, the network apparently has few restrictions on what its reporters can post on Twitter, which can raise questions about where ESPN breaks news — on its own site, or on Twitter? Second, ESPN has fully embraced Twitter as a way to bring viewer comments into its shows, even broadcasting Tweets with Twitter handles — which could seem at odds with ESPN’s own user registration system, which conceivably drives business by getting people to consume more ESPN content.
Though we haven’t had the chance to sit down with anyone at ESPN yet to hear whether or not such strategies are debated, it’s pretty clear that ESPN is not letting its own business concerns keep it from also benefiting from Twitter’s groundswell among sports fans. And by allowing its “talent” like Adam Schefter and John Clayton to post volumnous updates on Twitter at the very least ESPN is keeping its brand at the forefront of Twitter simply by letting its reporters do what they do best — deliver breaking news and analysis. Points to ESPN for doing Twitter first and leaving the business stuff to figure out for later.
3. Verizon Wireless: Twitter ‘chats’ Promote NFL Mobile Service
Even if you don’t have a Verizon Wireless cellphone and therefore can’t use the company’s NFL Mobile service, you can still get on the Verizon bandwagon thanks to Twitter, where the company regularly hosts “chats” or live Twitter conversations with NFL athletes as a way to promote the service. No way to tell whether or not Verizon’s Twitter chats are helping sell any more iPhones or HTC Thunderbolts, but at the very least Verizon is doing a perfect job of using Twitter to leverage its exclusive cellphone agreement with the NFL to establish its brand as a fan-enabler. That can’t hurt when it’s time for Twitter followers to upgrade their mobile device.
4. Tour Tracker: Using Technology to Bring Twitter Users Along
For bicycle racing fans who weren’t near a TV there was no better way to follow some of the best action this past summer than via the Tour Tracker application, which was licensed and sponsored for some events by team sponsor Radio Shack. What made the Tour Tracker (or “Shack Tracker”) especially cool during events like the Quizno’s U.S. Pro Cycling Challenge was the app’s ability to incorporate fan tweets on the fly — a great way to use technology to bring fans closer to the event and to bring a layer of community to the coverage that simply hasn’t been available before. At MSR we expect to see more Twitter incorporation during 2012 — perhaps even a live Twitter crawl during a major event? If so pioneers like Tour Tracker will reap rewards for paving the way.
5. San Francisco Giants: A Full Twitter Embrace
@SFGiants & Twitter from TwitterHQ on Vimeo.
There couldn’t have been a better season for the hometown combination of Twitter and the San Francisco Giants than 2010, when the underdogs in orange and black won the World Series. Though the team’s Twitter strategy didn’t help it win any games it’s safe to say that there might not have been a fan base more ready to embrace a full-on Twitter strategy than the folks who fill AT&T Park. The video above is a good recap of how the Giants embraced Twitter fully, and how now its fans expect to be able to see highlights, get news and other information simply by following the Giants on Twitter. And Twitter, likewise, uses the Giants’ plan as the starting point for its list of ways sports organizations can use Twitter to help themselves. Never too late to start!
I still encounter people that say that Twitter is a fad, and will soon pass. I imagine that some day it will be relegated to the technology trash bin as so many technologies have, but I doubt that is in its near future.
Last Saturday while watching a football game at the local pub the person next to me proclaimed that only narcissist movie stars and athletes used it. Aside from being amazed that he knew what narcissist meant, I was a bit surprised since it has become so prevalent. But his opinion is one that I still hear, although less and less, but even MIT linguist Noam Chomsky recently blasted social media as “superficial, shallow evanescent”
This doubting just goes in the face of the rising tide that is Twitter. Just this week the New York Times ran a piece on how the Republican Party has embraced Twitter as a tool for the next presidential election after dismissing it as unimportant in 2008 at a time when the Democrats had adopted the technology.
Twitter CEO Dick Costolo said a week ago that it is now seeing 250 million tweets a day, up from 100 million at the start of the year. During an interview at Web 2.0 Summit in San Francisco he also said that the company now has 100 million users, with half logging in every day.
CNBC has a brief article, or rather a dreaded slide show, called the world’s 10 most tweeted moments. The article does not state where the info comes from or why it said that when the news of Steve Jobs death broke it averaged 6,000 tweets a second but that did not make the top ten, and then goes and lists others with less tweets per second in the top 10 list.
Still the list provides a good look at what people find the most interesting/important news and events to tweet, with natural disasters and sports being the clear cut leaders. While an outsider might think that most tweeting is done by athletes, politicians and movie stars the huge numbers that are generated, and their global aspect, show how ubiquitous this technology is becoming, and according to the article there are roughly 5 billion tweets a month already.
The list starts with Osama Bin Laden’s death at #10 with 5,106 tweets per second and then in descending order includes the East Coast Earthquake, last game of the 2011 NBA finals, Japanese earthquake and tsunami, Champion League Final between Barcelona and Manchester United, 2011 BET Awards, New Years Day in Japan 2011, Brazil eliminated from Copa America, and the FIFA Women’s Cup.
The top tweeting event, I have to admit, caught me by surprise. It was Beyonce revealing her baby bump at the 2011 MTV Video Music Awards on August 28, 2011, with 8,868 tweets per second. Of course considering that she has roughly 2 million followers on Twitter that should probably be no surprise.
Still sports is hugely represented, and Twitter clearly understands its importance to sports and vice versus. It has published a guide on how to use the technology and pointed out best practices from teams that have already embraced the technology. A look at what the company can be read in a nice piece written in MSR by John Evan Frook.
When you look at the numbers from the CNBC piece the first few are fairly close and then it starts to spike upward, with the numbers growing at a fairly rapid pace. The growth has no real time line as some of the higher tweeting events are early in the year
I think that it is a fairly safe prediction that within a year, most if not all of these numbers will be crushed by newer events such as the Superbowl, the BCS Championship game, election news and the natural disaster of the day. The list shows that the technology has a broad, deep and growing appeal with strong hooks in both world events and sports, both local and world. Anybody or organization ignoring this risks marginalizing themselves to important segments of the public.
Make no mistake, Twitter recognizes that sports social media is an integral part of its appeal, and it has published a guide for college and professional sports promoters on best practices for keeping fans engaged.
The guide is aimed at employees of teams with large numbers of sports fans, but it is a useful resource for anyone interested in using Twitter to build interest in a team. Here’s the case Twitter makes for using its service to get the word out:
Twitter and sports fit together because sports are live, immediate, suspenseful, and fun—and these are qualities Twitter mirrors and enhances in real-time. People use Twitter to follow their favorite players, sports writers, and teams, but most importantly: they use Twitter to talk about games as they happen…With every touchdown, goal, or home run, you can literally see the spikes in Twitter activity.
To build its case, Twitter highlighted the 2010 Major League Baseball World Champion San Francisco Giants. It showed that on Nov. 1, 2010, Tweets per minute spiked twice during the game. Once when Giants’ Edgar Renteria hit his three-run homer to give the Giants the lead, and again after the Giants clinched the championship. Here’s Twitter’s graph:
Twitter outlined several techniques that the Giants and other teams use to engage audiences, and several of them are easily adaptable to any sports social media promoter. Here are four things anyone can do to build interest in a sports team:
Of course, not everything in Twitter’s guide applies to every sports social media practitioner. Twitter also provided some tips that only apply to professionals responsible for getting butts in the seats. Here are three tactics Twitter identified:
It was get-our-pumpkins day here at the MSR main household so I pretty much missed the NFL in real time Sunday, leaving me with a lot of catch-up viewing as I settled in to watch the Bears dismantle the Vikings. With all the headlines screaming not about the Niners’ upset win over the Lions but some apparent scuffle between the head coaches, I went default and hit the ESPN recap of the Niners-Lions to see what happened.
Here’s what I did see: A few IBM commercials, a Farmers Insurance commercial and some ESPN folks talking about the scuffle, but no actual video of the fracas itself. Though several of the video headlines on ESPN’s Lions-Niners page mention the postgame bout (gotta love that sportswriter copy-edit classic: “Tempers Flair Following 49ers’ Win”) none of them show the actual footage — even the one titled “Coaches Scuffle” is just the two coaches talking about their embarrassing encounter.
No money shot. No video. I understand what ESPN wants me to do here. Leave the website, and go turn on my TV. Where I will watch SportsCenter for an hour.
OK, did that. Then I got back to the computer and tried to find the video online. Next default move was a Google search, which turned up a YouTube video that had already been pulled down due to NFL copyright infringement. Strike two.
For my third choice I went to where I should have gone first and where sports fans should increasingly turn to when it comes to breaking news — check the Twitter trending list, and simply (like I did) click on “Jim Schwartz.” Within seconds I had several different news-station feeds and replays, closeups of the “fight,” takes and commentary… all courtesy not of the “Worldwide leader in sports” but from the new real-time sports network that delivers faster, more comprehensive links to real coverage than ESPN does… right now.
And ESPN… while we’re kvetching let me say that I understand this is a business and I don’t mind watching one online ad before viewing video highlights. But a new pre-roll every time I click on a new link is brutal. In TV land that would be a 30 second commercial for every minute of air time. Like I said before — seems like ESPN’s web strategy is designed to get you to turn off your computer and turn on your TV. Twitter, save us!
Thanks to NFL.com for putting the fracas first in the video highlights. Another new go-to spot instead of ESPN.
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