Sprint sees 797 GB at college playoff title game; will have separate DAS for Super Bowl

Ready for the playoffs and Super Bowl! Credit: 5 Bars

Ready for the playoffs and Super Bowl! Credit: 5 Bars

More results from fan wireless usage at the recent College Football Playoff championship game is trickling in, with Sprint claiming it saw 797 gigabytes of data traffic from its sites in and around Raymond James Stadium in Tampa.

Added to the 3.8 TB reported by AT&T on its networks, we now have a running total of approximately 4.6 TB of DAS usage for the Jan. 9 game between Clemson and Alabama, which Clemson won 35-31 on a last-second TD. We are still waiting for reports from Verizon Wireless and T-Mobile, so stay tuned.

We also have yet to receive any reports of Wi-Fi traffic from Raymond James Stadium officials, so it’s still undetermined how “big” of a wireless event the college championship game was this year. In the past two years, the CFP championship was among the top Wi-Fi single-day usage totals, but so far the Raymond James Stadium folks haven’t responded to any calls or emails requesting information. Anyone who was at the game who wants to comment on the Wi-Fi performance, feel free to jump in to the comments below.

Sprint on its own DAS at NRG Stadium

We also learned from Sprint and from NRG Stadium officials that Sprint will be on its own DAS and small cell network for the Super Bowl, and not on the new Verizon DAS that was installed last year. In a Sprint blog post the company said it saw 637 GB of data on its NRG Stadium network for a December Houston Texans game, ahead of what it saw on its networks during last year’s Super Bowl at Levi’s Stadium in Santa Clara, Calif.

According to David Moore, manager of information services for NRG Park, Sprint installed the original DAS in the venue, ahead of Super Bowl XXXVIII in 2004. AT&T and Verizon “migrated” to the new Verizon DAS last season, and T-Mobile will also be on the Verizon DAS, according to Moore.

New Report: First look at Sacramento’s Golden 1 Center

q4 thumbMOBILE SPORTS REPORT is pleased to announce the Winter 2016-2017 issue of our STADIUM TECH REPORT series, with a first look at the pervasive stadium technology built into the Sacramento Kings’ new home, the Golden 1 Center.

Also in our latest in-depth publication created specifically for the stadium technology professional and the stadium technology marketplace is a profile of a new Wi-Fi deployment at the Indiana Pacers’ Bankers Life Fieldhouse, and a profile of new Wi-Fi and DAS networks deployed at Arizona State’s Sun Devil Stadium. We also provide an update on how the new Wi-Fi network at Houston’s NRG Stadium is getting ready for the upcoming Super Bowl LI.

Renting a Wi-Fi network?

In addition to our historical in-depth profiles of successful stadium technology deployments, our fourth issue for 2016 has additional news and analysis, including a look at whether or not stadiums will soon be able to lease their Wi-Fi networks. Download your FREE copy today!

We’d like to take a quick moment to thank our sponsors, which for this issue include Mobilitie, Crown Castle, SOLiD, CommScope, JMA Wireless, Corning, Samsung Business, Xirrus, Huber+Suhner, ExteNet Systems, and Extreme Networks. Their generous sponsorship makes it possible for us to offer this content free of charge to our readers. We’d also like to thank you for your interest and support.

As always, we are here to hear what you have to say: Send me an email to kaps@mobilesportsreport.com and let us know what you think of our STADIUM TECH REPORT series.

Vikings hit peak of 4.32 TB for Wi-Fi use at U.S. Bank Stadium, with average 43 percent take rate

Game day at U.S. Bank Stadium. Credit all photos: Vikings.com (click on any photo for a larger image)

Game day at U.S. Bank Stadium. Credit all photos: Vikings.com (click on any photo for a larger image)

While the football season may not have gone exactly to Vikings’ fans wishes, the Wi-Fi network at U.S. Bank Stadium performed well during its inaugural NFL season, with a peak single-game data total of 4.32 terabytes used, part of a season average of 2.89 TB used during Vikings games.

According to statistics provided to MSR by Tod Caflisch, vice president and chief technical officer for the Vikings, the biggest data-use day was Sept. 18, 2016, during the regular-season home opener for the Vikings against the rival Green Bay Packers, a 17-14 Vikings victory. That contest also saw season highs for unique Wi-Fi users, with 31,668 fans connecting to the Wi-Fi at some point of the game day, and for most concurrent users, with 17,556 users connected at the same time. The 31,668 number represented a 49 percent take rate, with the game’s reported attendance of 64,786.

Even though Caflisch said the Vikings didn’t heavily promote the AmpThink-designed Wi-Fi network — which uses Cisco Wi-Fi gear in mostly handrail-mounted AP locations to serve the main bowl seating areas — the average take rate during the season was at the high end of numbers we’ve seen, with a 43 percent average over the two preseason and eight regular-season Vikings games.

Screen Shot 2017-01-12 at 11.41.21 AMAnd even though the total data-used number only crested 3 TB one other time in the season — a 3.16 TB mark during a 30-24 Vikings win over the Arizona Cardinals on Nov. 20, 2016 — the average mark of 2.89 TB per game showed solid, consistent use.

Caflisch said that the Vikings and U.S. Bank Stadium were also able to correct the train-snafu issue that arose at some of the early events at the new venue, which has a light-rail station right outside the stadium doors. While some of the first events had big lines of riders and not enough trains, Caflisch said that during the season extra trains were held in reserve at the transit station that is close to Target Field (a few stops down the line from U.S. Bank) and then filtered in as Vikings games neared their end.

“We were able to clear the [train] platform in 40 minutes after the last game,” Caflisch said. “The fans really loved the trains.” (More U.S. Bank Stadium images below)

Screen Shot 2017-01-12 at 11.39.38 AM

Vikings fans gather outside the stadium for pregame activites.

Screen Shot 2017-01-12 at 11.40.04 AM

Great nighttime view with city skyline visible through windows.

vik5

A look at the handrail Wi-Fi antenna mounts (this photo credit: Paul Kapustka, MSR)

NRG Stadium Wi-Fi ready for Super Bowl LI

NRG Stadium. Credit: Houston Texans Instagram

NRG Stadium. Credit: Houston Texans Instagram

Nonexistent a year ago, the new Wi-Fi network at Houston’s NRG Stadium has at least one more live game that administrators can use as a final tune-up before the venue and its wireless infrastructure host Super Bowl LI on Feb. 5.

Live since the start of the current NFL season, the Wi-Fi network deployed by integrator 5 Bars using Extreme Networks Wi-Fi gear has seen growth in fan usage for each subsequent game, according to David Moore, manager of information services for NRG Park.

“The first few games [of the season] it wasn’t heavily promoted, but as we went on usage shot up,” said Moore in a recent phone interview. Though he wouldn’t release specific figures on data use, Moore said that game-day totals near the end of the season saw in the range of 25,000 unique users per game, with data totals in the “4-5 terabyte” range. The stadium’s main tenants, the Houston Texans, will have at least one more home game this weekend when they host the Oakland Raiders in the first round of the NFL playoffs.

Under seat APs visible down seating row. Credit: 5 Bars

Under seat APs visible down seating row. Credit: 5 Bars

While it’s possible that the Texans could be hosting the AFC Championship game if all the higher-seed teams lose en route, this weekend’s game is most likely the last chance the NRG Stadium tech team will have as a dress rehearsal for the Super Bowl. Since the Super Bowl is historically the biggest single-day data-usage event — and has gotten bigger every year — all technical eyes will be on the NRG Stadium network, which only started becoming a reality after the stadium hosted last year’s men’s NCAA basketball Final Four. With a base seating capacity of 72,220, NRG’s Super Bowl crowd should roughly be the same as last year’s at Levi’s Stadium in Santa Clara, Calif.

Fast deployment schedule met

“It was a challenge [to deploy so quickly] and we are still working out the tuning,” said Michelle McKenna-Doyle, the NFL’s chief information officer, in an email interview. “We were fortunate to have the regular season to work on it, but hope to have it Super Bowl ready within next couple weeks. 5 Bars, Extreme Networks, The Texans, Harris County and the host committee all worked hard to make it a reality for our fans.”

At one point in recent history, it seemed like NRG might never get a fan-facing Wi-Fi network since the county-owned facility couldn’t find the budget necessary to bring wireless connectivity to the venue. But with the Super Bowl approaching, a consensus finally pushed through, with 5 Bars winning a deployment bid that still needed a change in equipment from Ruckus (the original supplier in the 5 Bars bid) to Extreme. While no official breakdown of funding shares has been supplied, the reported $6 million-plus cost of the Wi-Fi deployment was likely shared in some fashion by the Texans, the NFL, Verizon Wireless and Extreme.

Ready for the playoffs and Super Bowl! Credit: 5 Bars

Ready for the playoffs and Super Bowl! Credit: 5 Bars

According to Moore, Verizon chipped in to secure guaranteed offload for its cellular customers, as well as its own SSID that will automatically sign on Verizon customers in the facility, a tactic used by Verizon in several other NFL stadiums. Non-Verizon customer fans can use a free xfinitywifi SSID, as Comcast is the backbone supplier for the Wi-Fi network services.

According to Moore there are 1,250 Extreme Wi-Fi APs in the venue now, with 550 of those deployed under seats in the main bowl. While Moore said the under-seat location allows for much denser deployment and better network tuning, the method also caused the most headaches during deployment, beyond the usual cost and struggle of drilling through concrete floors.

First of all, the installers had to bring all the necessary power and cabling infrastructure in, since there was nothing underneath the concrete seat floors, Moore said. In fact, because there are offices underneath some of the seating areas, contractors had to negotiate a “drip pan” that kept moisture from seating power-washing away from the office roofing.

Another “big hiccup” emerged when the original equipment used for the under-seat locations didn’t lock out all the moisture, leading to a full replacement of all the 550 under-seat APs. Moore said the under-seat locations now use Extreme’s highest-grade outdoor-rated AP, the 3965i.

New DAS installed last year

Since Super Bowls also typically set records for cellular DAS usage, it’s no surprise that Verizon also recently updated the DAS at NRG Stadium, reportedly putting $12 million into a new system installed before the 2015 season. According to Moore, the DAS and the Wi-Fi also cover parking areas outside the venue, including a plaza where the Texans typically see 6,000 or more fans gathering before games.

“There’s great coverage” in the parking lots with the new DAS, Moore said. Announcements have not yet been made public, but you can expect that both AT&T and Verizon are busy beefing up the cellular systems in and around the stadium, as typical before any big public event.

With the dust finally settled, Texans fans and the soon-to-arrive Super Bowl fans will have good connectivity for the big day, due in no small part to the efforts of 5 Bars, which Moore complimented repeatedly for the company’s persistence and effort.

According to Moore 5 Bars had brought semi-trailers full of equipment to town ahead of the Final Four, and even used the floor of the old Houston Astrodome to roll out network inventory.

“They were working under the gun, with a limited amount of time to get it done,” said Moore of 5 Bars.

AT&T beefs up DAS at Tampa’s Raymond James Stadium ahead of College Football Playoff championship

Tampa's Raymond James Stadium. DAS antennas visible on light standards. Photos credit: AT&T

Tampa’s Raymond James Stadium. DAS antennas visible on light standards. Photos credit: AT&T

With the college football playoff championship game coming to Tampa’s Raymond James Stadium on Jan. 9, 2017, it’s no surprise that wireless carriers like AT&T have been beefing up coverage in and around the venue ahead of what is historically one of the biggest wireless-use events in sports.

According to our unofficial list, the last two college football playoff games rank fifth and sixth overall in the list of “most Wi-Fi used for a single-day event,” trailing only the last two Super Bowls, WrestleMania 32 and a Texas A&M home game against Alabama. (Note to stadium IT types: If you have a recent event that should be on our list, let us know!) DAS stats from the CFP championship games were also among the top usage totals for single-day events, with such numbers still growing year to year.

DAS antenna visible on red stanchion

DAS antenna visible on red stanchion

For this year’s game at the home of the NFL’s Buccaneers, AT&T said it had increased coverage via the stadium’s DAS by 400 percent, now up to a total of 452 antennas inside the venue. In and around town, AT&T said it had invested more than $9 million in new improvements, including 20 new or enhanced cell sites, ahead of the playoff championship weekend. In addition, AT&T will be deploying 2 cell on wheels or COWs during the event.

MSR TOP 3 TOTAL USAGE

1. Super Bowl 50, Levi’s Stadium, Santa Clara, Calif., Feb. 7, 2016: Wi-Fi: 10.1 TB; DAS: 15.9 TB; Total: 26 TB
2. Super Bowl XLIX, University of Phoenix Stadium, Glendale, Ariz., Feb. 1, 2015: Wi-Fi: 6.23 TB; DAS: 6.56 TB**; Total: 12.79 TB**
3. WrestleMania 32, AT&T Stadium, Arlington, Texas, April 3, 2016: Wi-Fi: 6.77 TB; DAS: 1.9 TB*; Total: 8.6 TB*

* = AT&T DAS stats only
** = AT&T, Verizon Wireless and Sprint DAS stats only

MSR TOP 5 FOR WI-FI

1. Super Bowl 50, Levi’s Stadium, Santa Clara, Calif., Feb. 7, 2016: Wi-Fi: 10.1 TB
2. WrestleMania 32, AT&T Stadium, Arlington, Texas, April 3, 2016: Wi-Fi: 6.77 TB
3. Super Bowl XLIX, University of Phoenix Stadium, Glendale, Ariz., Feb. 1, 2015: Wi-Fi: 6.23 TB
4. Alabama vs. Texas A&M, Kyle Field, College Station, Texas, Oct. 17, 2015: Wi-Fi: 5.7 TB
5. College Football Playoff championship game, AT&T Stadium, Arlington, Texas, Jan. 12, 2015: Wi-Fi: 4.93 TB

VenueNext lands $15 million Series B funding, adds San Jose Sharks as 1st NHL client

Screenshot from new San Jose Sharks app developed by VenueNext. Credit: VenueNext

Screenshot from new San Jose Sharks app developed by VenueNext. Credit: VenueNext

Stadium and venue app developer VenueNext has secured a $15 million Series B round of financing, as well as its first National Hockey League client, the San Jose Sharks.

Both announcements were made by VenueNext Tuesday, just ahead of Wednesday’s season opener for the Sharks at SAP Center in San Jose. The new app is ready for fans to download in time for the Sharks’ game against the Los Angeles Kings. Later this season fans will also be able to connect via the arena’s new Wi-Fi network, which will use Wi-Fi gear from Cisco.

The new round of funding brings VenueNext’s total of announced venture capital to $24 million, following a $9 million round raised last summer. Causeway Media Partners, which led the initial round, is also leading the new round; according to VenueNext some of its first-round investors are also participating in the B round, but the company did not yet name any of them other than Causeway. Twitter, Live Nation and Aruba were among the Series A investors in VenueNext.

Adding hospitality and healthcare to market targets

In the increasingly competitive market for stadium and team application development, VenueNext has had a solid year in breaking away from just being the app provider to the San Francisco 49ers and Levi’s Stadium, its initial offering. So far this year, new VenueNext apps have appeared at Super Bowl 50, Yankee Stadium, Churchill Downs for the Kentucky Derby, and at the Minnesota Vikings’ new home, U.S. Bank Stadium. VenueNext also announced a new app being developed for the Saratoga and Belmont horse-racing tracks, which will be launched next year.

SAP Center, home of the San Jose Sharks. Credit: SanJoseSharks.com.

SAP Center, home of the San Jose Sharks. Credit: SanJoseSharks.com.

While VenueNext still hasn’t come close to publicly announcing the 30 clients CEO John Paul said the company would have by the end of 2015, the list of announced clients now includes the 49ers and Super Bowl 50, the Dallas Cowboys, the Orlando Magic, and now the San Jose Sharks. According to VenueNext, it does have clients signed already in the healthcare and hospitality markets, but cannot name them due to confidentiality agreements. VenueNext said it will announce more customers in the next few months.

Sharks fans get beverage, not food, delivery to seats — for now

One of the signature VenueNext services at Levi’s Stadium, the ability for all fans to use the app to order concessions delivered to their seats, will initially only support in-seat beverage ordering and delivery for Sharks fans, according to VenueNext. That service is similar to how the VenueNext app was used at Super Bowl 50. Other new services now available at SAP Center via the app include digital ticketing, with the ability to view, upgrade or transfer tickets; the ability to view and manage parking passes; mobile ticket access via the VenueNext ticket kiosks; and team content.

According to Sharks chief operating officer John Tortora, the team was first introduced to VenueNext during the NHL Stadium Series game at Levi’s Stadium in February of 2015.

“We were impressed with their execution at that event and have witnessed the business success they have generated at sports venues throughout the country,” said Tortora of VenueNext in an email communiction. “We look to bring that standard to SAP Center.” According to Tortora, wayfinding and virtual reality experiences are among features that will be added to the app in the future.

The Sharks app page also says that during the season the app will add a large list of Sharks-related content, including team and league stats, and it will also add in-game trivia contests. So far in most of its deployments, VenueNext has added and improved features in its apps over time.

On the Wi-Fi side, the venue is now getting its first full-scale Wi-Fi network for fans, a deployment that will include the use of Cisco StadiumVision for digital-display controls. According to the Sharks, the Wi-Fi network is expected to be operational by Dec. 1.

“To complement our new Sharks app and the use of it at SAP Center, we are in the process of deploying Cisco Connected Stadium Wi-Fi, a best-in-class Wi-Fi platform used in sports venues around the world,” Tortora said. “We want our patrons to be able to easily and reliably connect while at SAP Center to allow for the best fan experience when attending Sharks games and other events.”

VenueNext said it now has 90 employees, with offices in Santa Clara, Calif., San Francisco, New York and London. The new funds, the company said, will be used to “continue to innovate on our platform,” and also to help launch the new vertical markets as well as expansion to international clients.