New Report: Dickies Arena sets a new standard for arena excellence

MOBILE SPORTS REPORT is pleased to announce the Spring 2020 issue of our STADIUM TECH REPORT series, the ONLY in-depth publication created specifically for the stadium technology professional and the stadium technology marketplace.

Our latest issue contains an in-person report on the new Dickies Arena in Fort Worth, which may have just set the new standard for excellence in an arena experience. We also recap another record Wi-Fi day at Super Bowl LIV, as well as a DIY Wi-Fi network at Rutgers University.

You can READ THE REPORT right now in our new flip-page format, with no registration required!

For those who prefer the PDF, you can also download a copy of the report for free as well!

We’d like to take a quick moment to thank our sponsors, which for this issue include Corning, Boingo, MatSing, Cox Business/Hospitality Network, Comcast Business, Samsung, and American Tower. Their generous sponsorship makes it possible for us to offer this content free of charge to our readers. We’d also like to welcome readers from the Inside Towers community, who may have found their way here via our ongoing partnership with the excellent publication Inside Towers. We’d also like to thank the SEAT community for your continued interest and support.

BNP Paribas Open tennis tournament postponed due to coronavirus

One of the bigger non-major tennis tournaments in the U.S., the BNP Paribas Open, has been postponed indefinitely this year due to a local confirmed case of the coronavirus in southern California.

In a post on the tournament’s website, officials said they are exploring options to hold the tournament on a later date, but have no set plan yet.

“We are very disappointed that the tournament will not take place, but the health and safety of the local community, fans, players, volunteers, sponsors, employees, vendors, and everyone involved with the event is of paramount importance,” said tournament director Tommy Haas, in a prepared statement. Here is the lead paragraph from the website page announcing the postponement:

The Riverside County Public Health Department has declared a public health emergency for the Coachella Valley after a confirmed case of coronavirus (COVID-19) locally. As a result, the 2020 BNP Paribas Open will not take place at this time due to concerns surrounding the coronavirus and the safety of the participants and attendees at the event. This is following the guidance of medical professionals, the Centers for Disease Control (CDC), and State of California.

The BNP Paribas Open is the biggest sports event so far to be canceled or postponed due to the virus. Previously this year the Mobile World Congress conference in Barcelona, Spain, was canceled, as was the South by Southwest conference in Texas, which was scheduled for later this month.

In the sports world, the focus now shifts to the NCAA and its upcoming men’s and women’s basketball tournaments, which are scheduled to begin next week. Among the options being talked about in news reports are holding games at fewer arenas, or holding games in empty stadiums. As of Sunday night, there was no definitive plan for the NCAA events.

Other observers are looking further ahead in the sports schedule and questioning whether the NFL should eliminate the fan presence from its annual draft. The 2020 draft, scheduled for late April in Las Vegas, had been expected to draw as many as 300,000 visitors to the event.

Stay tuned for more news as we are sure this will become somewhat of a daily thing as the virus spreads.

Super Bowl LIV sets new Wi-Fi record with 26.42 TB of data used

Under-seat Wi-Fi (left) and DAS (right) enclosures at Miami’s Hard Rock Stadium. Credit: Extreme Networks

The big game is back on top of the unofficial Mobile Sports Report single-day Wi-Fi rankings, with a mark of 26.42 terabytes of data used at last Sunday’s Super Bowl LIV in Miami, according to figures reported by Extreme Networks.

What’s most interesting (to us) about the number is that it was generated in a venue that had approximately 8,000 fewer fans in attendance than last year’s Super Bowl (70,081 in Atlanta for Super Bowl 53 vs. 62,417 for Super Bowl 54). So not surprisingly the fans who connected to the Wi-Fi network at Miami’s Hard Rock Stadium (which uses Extreme gear) also set a new record for average data consumed per connected user, at 595.6 megabytes per user — a big jump from last year’s average data per user total of 492.3 MB.

With a reported 44,358 unique devices connected to the network this year’s Super Bowl also set a new mark for Super Bowl take rate at 71 percent; the top overall take rate mark still belongs to Ohio State, which saw 71.5 of its fans connected when Ohio Stadium saw 25.6 TB of Wi-Fi used this fall during a game against Michigan State. It’s worth noting that the average data per user mark from the Ohio State game was 341.6 MB. Going forward, we think this statistic is even more important than the overall data-used or total tonnage mark, since it more accurately reflects how the network is performing for fans. But we also like keeping a record of the biggest totals as well, since it does provide a high-water mark for stadium Wi-Fi usage.

Peak network usage hits 10 Gbps

Some more info from the great list put together by Extreme: The peak concurrent user number of 24,837 devices was seen during pre-game activities; the peak network throughput of 10.4 Gbps also occurred before the game started, according to Extreme. Of the final data total, 11.1 TB was used before the game started, with the balance of 15.32 TB being used after kickoff.

The most used streaming apps by fans were, in order of usage, Apple iTunes, Apple Streaming, YouTube, Spotify and Netflix; the most used social apps in order of usage were Facebook, Instagram, Twitter, Snapchat and Bitmoji. For sports apps, the most used in order of usage were ESPN, NFL, NFL OnePass, CBS Sports and ESPN Go.

According to Extreme, the Wi-Fi setup at Hard Rock Stadium uses some 2,000 APs, many of which are deployed in under-seat enclosures in the bowl seating. For Super Bowl LIV Verizon customers also had access to an automatic login feature, which in many other stadiums (including Ohio State and Mercedes-Benz Stadium in Atlanta) has accounted for a significant amount of the connected Wi-Fi users.

THE MSR TOP 40 FOR WI-FI

1. Super Bowl 54, Hard Rock Stadium, Miami, Fla., Feb. 2, 2020: Wi-Fi: 26.42 TB
2. Michigan State vs. Ohio State, Ohio Stadium, Columbus, Ohio, Oct. 5, 2019: Wi-Fi: 25.6 TB
3. Super Bowl 53, Mercedes-Benz Stadium, Atlanta, Ga., Feb. 3, 2019: Wi-Fi: 24.05 TB
4. Penn State vs. Ohio State, Ohio Stadium, Columbus, Ohio, Nov. 23, 2019: Wi-Fi: 20.7 TB
5. NCAA Men’s 2019 Final Four semifinals, U.S. Bank Stadium, Minneapolis, Minn., April 6, 2019: Wi-Fi: 17.8 TB
6. Wisconsin vs. Ohio State, Ohio Stadium, Columbus, Ohio, Oct. 25, 2019: Wi-Fi: 17.0 TB
7. Super Bowl 52, U.S. Bank Stadium, Minneapolis, Minn., Feb. 4, 2018: Wi-Fi: 16.31 TB
8. Maryland vs. Ohio State, Ohio Stadium, Columbus, Ohio, Nov. 9, 2019: Wi-Fi: 16.1 TB
9. Miami (Ohio) vs. Ohio State, Ohio Stadium, Columbus, Ohio, Sept. 21, 2019: Wi-Fi: 13.7 TB
10. NCAA Men’s 2019 Final Four championship, U.S. Bank Stadium, Minneapolis, Minn., April 8, 2019: Wi-Fi: 13.4 TB
11. Florida Atlantic vs. Ohio State, Ohio Stadium, Columbus, Ohio, Aug. 31, 2019: Wi-Fi: 13.3 TB
12. Cincinnati vs. Ohio State, Ohio Stadium, Columbus, Ohio, Sept. 7, 2019: Wi-Fi: 12.7 TB
13. Garth Brooks Stadium Tour, Empower Field at Mile High, Denver, Colo., June 8, 2019: Wi-Fi: 12.63 TB
14. 2018 College Football Playoff Championship, Alabama vs. Georgia, Mercedes-Benz Stadium, Atlanta, Ga., Jan. 8, 2018: Wi-Fi: 12.0 TB
15. Auburn vs. Florida, Ben Hill Griffin Stadium, Gainesville, Fla., Oct. 5, 2019: Wi-Fi: 11.82 TB
16. Super Bowl 51, NRG Stadium, Houston, Feb. 5, 2017: Wi-Fi: 11.8 TB
17. Pittsburgh Steelers vs. New England Patriots, Gillette Stadium, Foxborough, Mass., Sept. 8, 2019: Wi-Fi: 11.58 TB
18. Ohio State vs. Nebraska, Memorial Stadium, Lincoln, Neb., Sept 28, 2019: Wi-Fi: 11.2 TB
19. Atlanta Falcons vs. Philadelphia Eagles, Lincoln Financial Field, Philadelphia, Pa., Sept. 6, 2018: Wi-Fi: 10.86 TB
20. 2020 College Football Playoff Championship, LSU vs. Clemson, Mercedes-Benz Superdome, New Orleans, La., Jan. 13, 2020: Wi-Fi: 10.12 TB
21. Super Bowl 50, Levi’s Stadium, Santa Clara, Calif., Feb. 7, 2016: Wi-Fi: 10.1 TB
22. Taylor Swift Reputation Tour, Gillette Stadium, Foxborough, Mass., July 27, 2018: Wi-Fi: 9.76 TB
23. Northwestern vs. Nebraska, Memorial Stadium, Lincoln, Neb., Oct. 5, 2019: Wi-Fi: 9.2 TB
24. Tennessee Titans vs. Denver Broncos, Empower Field at Mile High, Denver, Colo., Oct. 13, 2019: Wi-Fi: 8.98 TB
25. Minnesota Vikings vs. Philadelphia Eagles, NFC Championship Game, Lincoln Financial Field, Philadelphia, Pa., Jan. 21, 2018: Wi-Fi: 8.76 TB
26. Jacksonville Jaguars vs. New England Patriots, AFC Championship Game, Gillette Stadium, Foxborough, Mass., Jan. 21, 2018: Wi-Fi: 8.53 TB
27. Northern Illinois vs. Nebraska, Memorial Stadium, Lincoln, Neb., Sept. 14, 2019: Wi-Fi: 8.5 TB
28. Rolling Stones No Filter Tour, Empower Field at Mile High, Denver, Colo., Aug. 10, 2019: Wi-Fi: 8.47 TB
29. South Alabama vs. Nebraska, Memorial Stadium, Lincoln, Neb., Aug. 31, 2019: Wi-Fi: 8.3 TB
30. Taylor Swift Reputation Tour, Broncos Stadium at Mile High, May 25, 2018: Wi-Fi: 8.1 TB
31. Chicago Bears vs. Denver Broncos, Empower Field at Mile High, Denver, Colo., Sept. 15, 2019: Wi-Fi: 8.09 TB
32. Kansas City Chiefs vs. New England Patriots, Gillette Stadium, Foxborough, Mass., Sept. 7, 2017: Wi-Fi: 8.08 TB
33. SEC Championship Game, Alabama vs. Georgia, Mercedes-Benz Stadium, Atlanta, Ga., Dec. 1, 2018: Wi-Fi: 8.06 TB
34. Green Bay Packers vs. Dallas Cowboys, Divisional Playoffs, AT&T Stadium, Arlington, Texas, Jan. 15, 2017: Wi-Fi: 7.25 TB
35. Stanford vs. Notre Dame, Notre Dame Stadium, South Bend, Ind., Sept. 29, 2018: 7.19 TB
36. (tie) Southern California vs. Notre Dame, Notre Dame Stadium, South Bend, Ind., Oct. 21, 2017: 7.0 TB
Arkansas State vs. Nebraska, Memorial Stadium, Lincoln, Neb., Sept 2, 2017: Wi-Fi: 7.0 TB
37. Tennessee vs. Florida, Ben Hill Griffin Stadium, Gainesville, Fla., Sept. 21, 2019: Wi-Fi: 6.94 TB
38. WrestleMania 32, AT&T Stadium, Arlington, Texas, April 3, 2016: Wi-Fi: 6.77 TB
39. Wisconsin vs. Nebraska, Memorial Stadium, Lincoln, Neb., Oct. 7, 2017: Wi-Fi: 6.3 TB
40. Super Bowl 49, University of Phoenix Stadium, Glendale, Ariz., Feb. 1, 2015: Wi-Fi: 6.23 TB

Verizon sees 21.5 TB of cellular data used at Super Bowl LIV in Miami

Verizon, which led the DAS effort at Miami’s Hard Rock Stadium, said it saw 21.5 terabytes of data used on its network “in and around the stadium” during Sunday’s Super Bowl LIV.

While we are still circling back with Verizon to see if we can get more granular details, we are guessing that this number comes from the network inside and immediately adjacent to the venue, and not the “2-mile radius” that other carriers are also reporting. We will update as we get more info. With AT&T’s report of 10.2 TB inside/around the stadium and 14.5 TB in the two-mile radius, we are somewhere above 35 TB total of cellular traffic for the big game, even before we have any stats from other carriers.

We are also asking Verizon to provide a total number of users on the 5G network the carrier deployed inside the stadium, but don’t hold your breath since total number of users is not a statistic carriers like to provide (as opposed to Wi-Fi stats, which almost always report the unique connections).

On an interesting note, Verizon said in an email to MSR that it saw 20.5 TB of data traffic on its networks around the stadium at Super Bowl 53 in Atlanta last year — as far as we know this is the first official number from Verizon about last year’s Super Bowl, when Verizon declined to provide MSR with any post-game numbers directly after the event. According to the Falcons IT staff there was only 12 TB total of DAS traffic on the in-stadium network during last year’s Super Bowl so the 20.5 TB of Verizon traffic must have included a lot of “around the stadium” traffic to get to that number.

Verizon: 5G, CBRS part of wireless network mix at Super Bowl LIV

Hard Rock Stadium, home of Sunday’s Super Bowl LIV, will have 5G and CBRS networks in addition to the regular 4G LTE and Wi-Fi. Credit: Hard Rock Stadium

In addition to stadium-wide Wi-Fi and 4G LTE cellular coverage, Super Bowl LIV in Miami will also include 5G millimeter-wave networks as well as a small trial of live CBRS deployments inside Miami’s Hard Rock Stadium, according to Verizon.

The mix of wireless coverage is all designed to answer the annual ever-increasing demand for bandwidth at what has historically been the sporting world’s heaviest single day for wireless traffic, a trend Verizon expects to continue once again this year. In a phone interview from Miami, Andrea Caldini, Verizon vice president of network engineering, said the company’s two-year effort to bolster wireless coverage inside and outside the Super Bowl venue was all about increasing capacity in every way possible.

“It’s exciting that this will be the first 5G millimeter-wave Super Bowl,” said Caldini, who said Verizon used the stadium’s relatively new overhang roof to mount the 5G antennas. For the 4G LTE DAS, Verizon as neutral host followed the same playbook the company has used at other recent Super Bowl venues by installing under-seat DAS enclosures in most bowl-seating areas. AT&T, T-Mobile and Sprint are all also on the DAS, according to Verizon. Out of the 1,500-plus cellular antennas in the bowl seating area, approximately 1,100 of those are in under-seat enclosures, according to Verizon.

Under-seat wireless enclosures at Hard Rock Stadium. Credit: Verizon Wireless

Verizon also said that most of the bowl seating Wi-Fi coverage also comes from under seat enclosures, using gear from Extreme Networks. According to Extreme, the Wi-Fi network in Hard Rock Stadium has approximately 2,000 APs. Like in other NFL and college stadiums where it has a hand in both the cellular and Wi-Fi networks, Verizon customers at Hard Rock Stadium will have a separate Wi-Fi SSID that can autoconnect devices.

But to give you some idea of the breadth of the network, Caldini did say there are 258 sectors in the stadium DAS, and another 58 sectors in the DAS covering the extensive parking lot areas surrounding the venue. Verizon also has deployed a small cell network with 4G LTE, 5G and Wi-Fi for the parking lot and tailgate areas, Caldini said. And just to make sure the field areas are covered (for postgame ceremonies and for media use), Verizon also installed two MatSing ball antennas.

CBRS gets a test deployment

While its footprint will be much smaller, Verizon did say there will be some live networks at the game using the Citizens Broadband Radio Service (CBRS) spectrum, in nine stadium suites. Just recently approved by the FCC for full commercial use, the CBRS spectrum is of great interest to carriers and to venues due to its support of the LTE standard. According to Caldini, visitors in the suites where CBRS service is available will be able to directly connect to the network if their device supports the CBRS spectrum. Apple iPhone 11 devices, along with several other Android phones, currently have radio chips that support CBRS.

Caldini is excited about the possibilities the 150 MHz of CBRS spectrum could bring to venue deployments, and said Verizon will have an expanded CBRS deployment at Super Bowl LV in Tampa in 2021.

“You’ll see CBRS being a much bigger play next year,” Caldini said.

While the new-ish overhang roof that was installed during the latest renovation of Hard Rock Stadium did give Verizon a good place for equipment mounting, Caldini said there were some other construction-type hurdles that had to be overcome during the wireless network deployments.

The lack of any handrails, she said, led to the prominence of the under-seat antenna deployments; and because the light poles at Hard Rock Stadium are designed to be lowered when extreme weather (like hurricanes) hits the area, Verizon had to mount equipment lower down on the poles.

When it comes to potential emergency situations, Caldini noted that Verizon has installed its own power system for its networks, with batteries and generators back in the head end — recalling the situation at the Mercedes-Benz Superdome in New Orleans during Super Bowl 47, when a power outage delayed the game.

“If the power goes out [in Miami], the network will stay on,” Caldini said.

And while the limited number of consumer devices supporting 5G communications will probably keep 5G usage at Super Bowl LIV somewhat low, Caldini noted that by next year’s big game, it will likely be a different story.

Recalling earlier cellular generation changes, when initial devices were usually standalone “pucks” or laptop cards, Caldini was excited to see quick support for 5G emerging.

“It’s amazing how many devices are going to support 5G,” said Caldini, who predicts there will be more than 20 5G-enabled handsets out later this year. “It’s going to be very interesting to see what we can do [with applications] next year on 5G.”

Levi’s Stadium sees its second-highest Wi-Fi mark with nearly 6 TB at Niners-Vikings playoff game

The video board shows team captains assembling before kickoff at last week’s playoff game between the Vikings and Niners at Levi’s Stadium. Credit: Brian Nitenson, MSR (click on any picture for a larger image)

The first NFL playoff game at Levi’s Stadium last Sunday saw the second-highest Wi-Fi data usage mark for the venue, with 5.95 terabytes used, according to figures provided by the San Francisco 49ers.

While that mark may eventually be eclipsed at this weekend’s NFL Championship game against the visiting Green Bay Packers, the packed house of 71,649 fans who witnessed the Niners’ 27-10 victory over the visiting Minnesota Vikings spent a lot of time using the stadium’s Wi-Fi network, with 21,195 unique connections recorded by the Niners. The peak concurrent connection number was 15,075, according to the Niners.

Of all the big events at Levi’s Stadium since its opening in 2014, only Super Bowl 50 on Feb. 7, 2016, saw more Wi-Fi used by fans, with 10.1 TB used that day. Last January, a crowd of 74,814 attending the college football playoff championship game between Alabama and Clemson used 5.1 TB of Wi-Fi data, the previous No. 2 mark at Levi’s. Other big-event totals included 4.5 TB used during Wrestlemania 31 on March 29, 2015 (with 76,976 fans in attendance).

DAS also strong

Speedtest of the DAS network during Sunday’s game. Credit: Keith Newman, MSR

While Levi’s Stadium still has the original number of approximately 1,300 Aruba Wi-Fi APs as the opening-day design, the cellular distributed antenna network (DAS) has undergone additions and improvements almost since the venue opened, including a significant upgrade from Verizon ahead of Super Bowl 50. Though we don’t have an exact count yet of the total of DAS antennas in the stadium, from visits over the past few years MSR has seen more DAS antennas each time we’ve visited, no surprise since the bandwidth demands from fans continue to increase.

MSR contributing editor Keith Newman was at Sunday’s game and got strong DAS speed tests on the main concourse and on the stadium’s top levels, in the 30 Mbps range each time. On the press box level on Levi’s Stadium’s west side, he got a mark of 116 Mbps on the download and 33.2 Mbps on the upload.

Below, some more photos from our field team at Sunday’s game. If you are at the championship game this week, send us some pix and speedtests!

Wi-Fi and DAS antennas visible on the stadium structures. Credit: Keith Newman, MSR

Niners fans getting their tailgate on before the game. Credit: Brian Nitenson, MSR