NFL Stadium Tech Reviews — AFC South

Editor’s note: The following team-by-team capsule reports of NFL stadium technology deployments are an excerpt from our most recent Stadium Tech Report, THE PRO FOOTBALL ISSUE. To get all the capsules in one place as well as our featured reports, interviews and analysis, download your free copy of the full report today.

AFC SOUTH

Reporting by Paul Kapustka

Screen Shot 2015-11-10 at 12.25.22 PM
Houston Texans
NRG Stadium
Seating Capacity: 71,054
Wi-Fi – No
DAS – Yes

With Super Bowl LI approaching in 2017, NRG Stadium is rumored to be (finally) getting Wi-Fi, with reports that the deployment will be led by 5 Bars and use gear from Ruckus Wireless; however none of this has yet been formally approved, so for now it’s another fall with no Wi-Fi at NRG.

Indianapolis Colts
Lucas Oil Stadium
Seating Capacity: 63,000
Wi-Fi – Yes
DAS – Yes

According to stats from this year’s Final Four basketball weekend, the Wi-Fi and cellular connectivity at Lucas Oil Stadium is working just fine, with just about 11 terabytes of traffic measured over the hoops-happy weekend. According to organizers, the stadium’s Wi-Fi carried more than 5 TB of traffic, which should prove stable enough for Colts fans this fall.

Jacksonville Jaguars
EverBank Field
Seating Capacity: 67,297
Wi-Fi – Yes
DAS – No

Jacksonville fans who are not inside one of the two pools at EverBank Field can use the free Wi-Fi provided by Extreme and SignalShare, with bandwidth provided by Comcast. EverBank also has Wi-Fi “coaches” to help fans connect to the network, reportedly wearing bright yellow hats.

Tennessee Titans
Nissan Stadium
Seating Capacity: 69,149
Wi-Fi – Yes
DAS – Yes

Another outfit by Extreme Networks, Titans fans are into the second year of stadium-wide Wi-Fi, at the newly named “Nissan Stadium” thanks to a sponsor change this summer.

Stadium Tech Report: Wi-Fi arrives at the Green Bay Packers’ legendary Lambeau Field

Lambeau Field, home of the Green Bay Packers, now has Wi-Fi for fans. All photos: Green Bay Packers (click on any photo for a larger image)

Lambeau Field, home of the Green Bay Packers, now has Wi-Fi for fans. All photos: Green Bay Packers (click on any photo for a larger image)

When most NFL fans think of the Green Bay Packers and Lambeau Field, they think of frozen tundra – of Vince Lombardi roaming the sideline in his thick glasses and peaked hat, with visible breath coming through the face masks of behemoth linemen on the field. In the stands, they see the venerable fans braving the cold of northern Wisconsin in their snowmobile suits, with mittens wrapped around a bratwurst and a beer.

But do they think of those same Packers fans pulling out their iPhones and Samsungs to take selfies, and posting them to Instagram or Facebook? Maybe not so much.

The reality is, however, that in 2015, football fans in Green Bay are pretty much like fans anywhere else when it comes to wanting to use their mobile devices while at the game. So to make sure the Lambeau Field fan experience remains at the top of the league, the Packers teamed up with Extreme Networks and Verizon Wireless to bring a fan-facing Wi-Fi network to Lambeau this season, one that will likely be heavily used even at the risk of frostbitten fingers.

Editor’s note: The following profile is an excerpt from our most recent Stadium Tech Report, THE PRO FOOTBALL ISSUE. To get all the profiles in one place as well as our featured reports, interviews and analysis, download your free copy of the full report today.

Bringing the beast to the bowl

With more than 1,000 Wi-Fi access points installed throughout the stadium, the already-live network in Green Bay is the culmination of a 2-year project that started with an overhaul of the venue’s distributed antenna system (DAS), a task completed last year by Verizon, which acts as the DAS neutral host.

According to Wayne Wichlacz, director of information technology for the Packers, the second step of putting in and turning on a full-stadium Wi-Fi network required a lengthy search and qualification process, to ensure that the partners could deliver in the face of big challenges that exist in bringing wireless technology to a historic and legendary facility like Lambeau Field.

Wi-Fi APs visible on press box structure

Wi-Fi APs visible on press box structure

Even the most casual of NFL fans probably has some knowledge of Lambeau Field, which has known more than its share of history since opening in 1957. The glory years of the Packers of the 1960s, when coach Lombardi and quarterback Bart Starr won the first two Super Bowls, helped cement the Green Bay “Titletown” lore, and the famous “Ice Bowl” game of Dec. 31, 1967, between the Packers and the Dallas Cowboys, gave birth to the “Frozen Tundra” nickname for the big concrete circle on Lombardi Avenue.

That big bowl, which has been added to significantly since its opening, now can seat 81,435 fans, making it the third-largest in NFL seating capacity, behind only AT&T Stadium in Dallas and MetLife Stadium in New Jersey. Though Lambeau Field previously had Wi-Fi networks for internal business purposes as well as for some suite and premium seating, bringing Wi-Fi to the full stadium was a task of a different magnitude, Wichlacz said.

“It’s a different beast to bring [Wi-Fi] to the bowl,” Wichlacz said.

The two big challenges for Wi-Fi deployment at Lambeau revolved around aesthetics and placements; as a historic and legendary structure, extreme care needed to be taken to make sure Wi-Fi gear placements didn’t detract from the visual experience and old-time charm. And just to make that first task tougher was the challenge of finding enough places for Wi-Fi APs in a facility that is mainly a big open bowl, without much overhang space for mounting.

And don’t forget about the large amount of metal-bench seating, which took away the opportunity to install under-the-seat APs.

“There’s just not a lot of levels [in Lambeau] for us to do things,” Wichlacz said. “It was a real installation challenge.”

After putting out an RFP that took all the necessary considerations into play, Wichlacz said the Packers evaluated proposals from all the major players in the large public venue Wi-Fi gear market before finally settling on Extreme, which has a solid history of NFL stadium deployments. After picking Extreme in the middle of last year, construction got underway in early 2015, Wichlacz said.

On the Extreme side, the company knew it was deploying on the NFL equivalent of hallowed ground, said Norman Rice, executive vice president for marketing at Extreme.

“A lot of additional work went into the design, in part because Lambeau Field is a historical site and such an iconic part of the landscape in the NFL,” Rice said. “We did a lot of unique stuff to get to what a Packers fan expects.”

Yellow paint and handrail enclosures

If most NFL fans are familiar with the Packers’ traditional gold and green colors, so now are the Wi-Fi deployment teams from Extreme and the Packers, who spent a good part of the deployment time painting APs to blend in to the stadium scenery. That meant green for antennas mounted up against certain building sections, and the bright yellow for the handrail antennas that Extreme used to help bring signals down into the rows of the bowl.

“We did a lot of unique stuff,” said Extreme’s Rice. “There are some pretty cool enclosures, where the yellow blends right into the walls.”

“If you’re looking for it, you can probably find it,” said Wichlacz of the painted antennas. “But it blends in pretty good.”

Lambeau bench seating with railing-mounted Wi-Fi APs

Lambeau bench seating with railing-mounted Wi-Fi APs

To gain some important real estate for wireless components, the Packers and their partners actually relocated the team’s signage listing the names of Packers inducted into the Pro Football Hall of Fame, raising it up one level and using it as a way to mask Wi-Fi and DAS gear.

“You can actually see the [names] better now, and we were able to put Wi-Fi and DAS antennas in there,” Rice said. “It’s a nice piece of work.”

All the aesthetic work had to also be blended with the technical requirements of antenna placement, to ensure good coverage without interference. Jacque Vallier, the Illinois/Wisconsin regional executive director of network for Verizon Wireless, compared Lambeau Field to the older college stadiums, the large concrete bowls that are among the hardest structures to bring services to.

“It definitely was an RF and engineering challenge,” said Vallier of the DAS design. Vallier said that AT&T is currently a client on the Verizon neutral DAS, which uses CommScope gear. The DAS also covers the parking lot areas outside Lambeau Field, where tailgating is a high art.

Separate SSID for Verizon Customers

Like other NFL deployments where Verizon is a major sponsor, the Lambeau Field Wi-Fi network will have two separate SSIDs, one reserved for Verizon Wireless customers, and the other for everyone else. According to Verizon’s Vallier, the Verizon subscribers will have access to about 40 percent of the Wi-Fi bandwidth, with some devices supporting automatic authentication to the service. Verizon and Extreme have a similar deployment at CenturyLink Field in Seattle.

According to Extreme’s Rice, the mix of network usage is tuned to ensure that all fans who are seeking Wi-Fi connectivity will have more than enough bandwidth. Both the Verizon-specific network and the public network (which run off the same Wi-Fi gear) will meet or exceed the NFL’s Wi-Fi requirements, he said.

“It’s done to ensure Verizon customers have a good connection, but not at the expense of other users,” Rice said of the split SSIDs. Verizon, which is a big sponsor of the NFL in general (including its $1 billion payment for live-action rights on smartphones for its NFL Mobile app), is also a sponsor of Wi-Fi networks at NFL stadiums in Detroit and Denver.

As a final Green Bay touch, the Extreme “Wi-Fi coaches” program, which trains people who wander the stands on game days helping fans to get connected to the network, will use area high school students as “coaches,” fitting right in with the family-friendly atmosphere that the Packers are famous for.

“It’s really going to be cool to tie the coaches program to the community through the schools,” Extreme’s Rice said. “It’s great fun to be part of that.”

Can’t test the network until the stadium’s full

When it comes to large public venue deployments, there is the Wi-Fi network you design on paper, the network you build, and then the network that happens when the venue fills up with users. Thanks to the mid-year completion of the Lambeau Field network, Wichlacz and his IT team were able to test the Wi-Fi network in several “beta” situations, which included a Kenny Chesney concert and a Brett Favre celebration that filled the bowl.

Wave the flag, Wi-Fi has come to Lambeau Field! Photos: Green Bay Packers

Wave the flag, Wi-Fi has come to Lambeau Field! Photos: Green Bay Packers

“Testing network theory versus having people [using the network] is night and day,” Wichlacz said. Live tests, he said, “give the engineering folks the ability to test and tweak. It’s definitely helpful to have those events.”

And if there was any doubt that fans at Lambeau Field want to use their devices, Verizon’s Vallier can help end the debate.

“During the second preseason game we saw more than 500 gigabytes of traffic [on the DAS],” Vallier said, noting that totals so far are pointing to be one-and-a-half times bigger than in 2014.

And though Wichlacz is reticent to provide exact Wi-Fi data usage numbers, Extreme’s Rice said one of the Packers’ preseason games recorded “one of the highest [Wi-Fi usage] numbers we’ve ever seen.”

That figure seems to answer a question Rice said the team had asked itself earlier, about whether or not the Green Bay Packers and their fans needed stadium Wi-Fi. “There was a time when they [the Packers] had a big question, about if it mattered,” Rice said. Now that the Wi-Fi network is in, he said, “it’s amazing to see how much people use it.”

Wichlacz noted that Packers fans may not need to worry about frozen fingers, since the team has more home games earlier in the season this year. But he also remembers Verizon stats from the DAS last season that showed usage didn’t go down that much when the temperature got cold.

So – if you make it to Lambeau Field from now on, make sure you soak in the atmosphere and if you care to, share it with the world via Wi-Fi – something you can do now with ease thanks to the hard work from the Packers and their partners.

“For our whole team here, it’s been a labor of love,” Wichlacz said. “We spent a lot of hours working on this. We’re excited to launch it, and correct it as we go.”

NFL Stadium Tech Reviews — AFC East

Editor’s note: The following team-by-team capsule reports of NFL stadium technology deployments are an excerpt from our most recent Stadium Tech Report, THE PRO FOOTBALL ISSUE. To get all the capsules in one place as well as our featured reports, interviews and analysis, download your free copy of the full report today.

AFC EAST

Reporting by Paul Kapustka

Screen shot 2015-11-06 at 1.02.38 PMBuffalo Bills
Ralph Wilson Stadium
Seating Capacity: 71,757
Wi-Fi – Yes
DAS – Yes

Add the Buffalo Bills to the list of teams that installed Wi-Fi into their stadiums this offseason, as the Bills tapped NFL favorite Extreme Networks for a deployment at Ralph Wilson Stadium that was live for the regular-season opener against the Indianapolis Colts, a game the Bills won 27-14. The team picked Carousel Industries, Extreme Networks and Frey Electric for the deployment, which began in May this year. The Bills said the network went through beta-type testing this summer, at concerts for the Rolling Stones and One Direction, and during the Bills’ preseason schedule.

By our count, this is the ninth NFL stadium to use Extreme gear for its fan-facing Wi-Fi, a signal that Extreme’s preferred-supplier deal with the league is working well for all concerned. So far this season the Baltimore Ravens and the Green Bay Packers have announced Wi-Fi deployments from Extreme.

Last year Ralph Wilson Stadium had a DAS upgrade that has no doubt been upgraded again recently, so for all types of wireless communications the Buffalo fans should be well served this season as they enjoy the Rex Ryan ride.

New England Patriots
Gillette Stadium
Seating Capacity: 68,756
Wi-Fi – Yes
DAS – Yes

The defending Super Bowl champs the New England Patriots continue to make wireless connectivity a priority in Gillette Stadium, with Wi-Fi outfitted by Extreme Networks, and a team-centric Game Day Live mobile app. Unlike most stadiums, the Patriots also have RedZone channel access for mobile users, a real treat for fantasy football fans.

Miami Dolphins
Sun Life Stadium
Seating Capacity: 75,540
Wi-Fi – Yes
DAS – Yes

With more than 1,000 Wi-Fi access points, Sun Life Stadium has always been near or at the top of venues with the most Wi-Fi and DAS traffic generated. A $400+ million renovation this offseason added a host of new amenities, including field-level suites and more concessions. Sounds like it’s still great to be taking your talents to a game in Miami.

New York Jets
MetLife Stadium
Seating Capacity: 82,500
Wi-Fi – Yes
DAS – Yes

There are lots of benefits to hosting a Super Bowl – including the improved connectivity of your stadium. After AT&T and Verizon spent over a year outfitting MetLife Stadium with their own DAS deployments before Super Bowl XLVIII, the stadium saw a 60 percent increase in wireless data from the previous Super Bowl. With more than 850 Wi-Fi APs, MetLife is covered when it comes to wireless.

Levi’s Stadium, AT&T Stadium see lots of Wi-Fi for Seahawks visits

Seahawks vs. Cowboys at AT&T Stadium, Nov. 1. Photo: Dallas Cowboys

Seahawks vs. Cowboys at AT&T Stadium, Nov. 1. Photo: Dallas Cowboys

So far this NFL season we’ve seen something that we call the Patriots effect, where games featuring the defending Super Bowl champs as visitors produce big numbers on the stadium Wi-Fi networks. There appears to be a similar trend following the Seattle Seahawks around, especially when they’re playing NFC rivals like the San Francisco 49ers and the Dallas Cowboys, as both those teams’ stadiums saw big Wi-Fi days during recent Seahawks visits.

The Niners were first to get a Seahawks effect, carding 2.2 terabytes of Wi-Fi network usage during Seattle’s 20-3 victory over San Francisco at Levi’s Stadium on Oct. 22. According to figures provided by Roger Hacker, senior manager of corporate communications for the Niners, out of the 70,799 in attendance for the Thursday-night game there 16,299 unique users on the Wi-Fi network at Levi’s Stadium, with a maximum concurrent user number of 10,306.

Screen Shot 2015-11-03 at 10.16.54 PM

Last Sunday at AT&T Stadium, the Seahawks escaped with a narrow 13-12 win in front of 91,486 fans. According to figures provided by Dallas Cowboys chief information officer John Winborn, there were 36,388 unique users on the Wi-Fi network, with a peak of 24,667 concurrent users. The total tonnage used Sunday at AT&T Stadium was 4.12 TB, perhaps proving once again that 4+ TB is becoming the “new normal” for high-fidelity networks in the largest stadiums.

NFL Stadium Tech Reviews — AFC North

Editor’s note: The following team-by-team capsule reports of NFL stadium technology deployments are an excerpt from our most recent Stadium Tech Report, THE PRO FOOTBALL ISSUE. To get all the capsules in one place as well as our featured reports, interviews and analysis, download your free copy of the full report today.

AFC NORTH

Reporting by Paul Kapustka

M&T Bank Stadium. All photos: Baltimore Ravens (click on any photo for a larger image)

M&T Bank Stadium. All photos: Baltimore Ravens (click on any photo for a larger image)

Baltimore Ravens
M&T Bank Stadium
Seating Capacity: 71,008
Wi-Fi – Yes
DAS – Yes

Extreme Networks picked up another NFL win this offseason, being selected to provide the Wi-Fi network gear for the Baltimore Ravens M&T Bank Stadium.

According to press releases from the team and Extreme, Extreme will install approximately 800 Wi-Fi APs to provide wireless service to the seating and concourse areas of the stadium. The $6.5 million network will be designed and deployed by integrator PCM Inc. of El Segundo, Calif., and the team app will be developed by YinzCam. According to the Ravens M&T Bank Stadium has a seating capacity of 71,000 for football.

The Ravens are also unveiling a new 3-D video system called freeD that the team said shows replays from every possible angle, like the replays seen on newscasts that can circle around the field of view.

Cincinnati Bengals
Paul Brown Stadium
Seating Capacity: 65,515
Wi-Fi – Yes
DAS – Yes

After putting Wi-Fi from Extreme Networks into Paul Brown Stadium for last season, the Bengals announced an additional $20 million in improvements for 2015, including newer, larger video boards. A TE Connectivity DAS in already in place, and the Wi-Fi network went through some upgrades especially in the stadium’s canopy level.

Cleveland Browns
FirstEnergy Stadium
Seating Capacity: 73,200
Wi-Fi – No, planned for 2015
DAS – Yes

While the Cleveland Browns continue to add improvements to FirstEnergy Stadium, Wi-Fi is not yet installed; according to news reports it should be available by the end of the 2015 season.

Pittsburgh Steelers
Heinz Field
Seating Capacity: 65,500
Wi-Fi – Yes/limited (club and suite areas only)
DAS – Yes

With room for 3,000 more fans in Heinz Field this season thanks to some offseason construction work, more Steelers fans than ever will be able to cheer on the Black and Gold.

Wi-Fi access, however, remains limited, not available in the full bowl but only in the FedEx Great Hall and the West Main Concourse. Clubs and suites also have free Wi-Fi, and the team said customer service reps will be available to deal with issues.

Yahoo: 15.2 million viewers for online NFL game

Screen Shot 2015-10-26 at 10.43.42 AMThe early numbers are in, and according to Yahoo and the NFL there were 15.2 million unique viewers of Sunday’s first-ever online-only streaming of an NFL game, a 34-31 victory by the Jacksonville Jaguars over the Buffalo Bills from Wembley Stadium in London.

While there were some reports of problems with the stream — mainly fuzzy and pixelated pictures — according to the NFL and Yahoo the streaming saw “an average rebuffering ratio of less than 1%” during the 480 million total video minutes served up. The streaming broadcast also saw 33.6 million discrete streams, which meant that many of the unique viewers either clicked on and off, or restarted their streams (maybe after experiencing some of that “rebuffering”). While I don’t agree with Business Insider’s view that the event was a “disaster” the choppiness and possible drops might have been annoying to some who have never viewed live events online before. Maybe we’re immune because we watch so much sports online, but c’mon, you have to allow for the fact that this is live video transversing a best-effort network, which on one level is still pretty amazing. Now if they could just find something other than a weirdo Matthew McConaughey ad we’d be fine.

Interestingly, 33 percent of the streams were from international sources, meaning that such exercises could possibly help the NFL expand its live-action reach outside of its traditional U.S. broadcast boundaries. Since the game wasn’t on live TV (except for local markets) it’s not a surprise that it was most likely the highest-ever total audience for a streaming sports event; SB Nation has a good roundup of the numbers and media observers’ takes on the event.

Mobile Sports Report watched the stream for a bit, both online via a browser and on our phone, and we were part of that 1 percent that experienced fuzzy/pixelated views, mainly on the laptop. What was interesting was that Verizon’s NFL Mobile app also carried the game, in perfect sync with the browser view; the Yahoo page viewed via the phone, however, was about 11 seconds ahead of the regular web page view, which we found puzzling.

Our other take on the event was mainly about how vanilla it was — the stream had none of the extras or features we’ve come to expect from online offerings, like a replay timeline, multiple camera angles, or choices on commentators, like the college football megacasts. We’re not sure if that was due to Yahoo’s desire to keep it simple to make the delivery easier, or if the NFL didn’t want frills, but by and large it felt like just another NFL game. Since we regularly watch NFL games digitally, either on the phone via NFL Mobile or online via ESPN or Fox or NBC it didn’t seem very revolutionary to us. Maybe next time the NFL can step up its game and use more of the medium. With the numbers and audience, it seems like a no-brainer to try.