NFL Stadium Tech Reviews — NFC East

Editor’s note: The following team-by-team capsule reports of NFL stadium technology deployments are an excerpt from our most recent Stadium Tech Report, THE PRO FOOTBALL ISSUE. To get all the capsules in one place as well as our featured reports, interviews and analysis, download your free copy of the full report today.

NFC EAST

Reporting by Paul Kapustka

Dallas fan in mobile action at AT&T Stadium. Photo: Phil Harvey, MSR

Dallas fan in mobile action at AT&T Stadium. Photo: Phil Harvey, MSR

Dallas Cowboys
AT&T Stadium
Seating Capacity: 105,121
Wi-Fi – Yes
DAS – Yes

AT&T Stadium continues to push the envelope when it comes to wireless connectivity, perhaps no surprise given the sponsor name on the building. For 2015 the venue will have up to 2,000 Wi-Fi APs at any given time (1,900 fixed and 100 flexible for deployment where needed), making it by far the stadium with the most access points.

New York Giants
MetLife Stadium
Seating Capacity: 82,500
Wi-Fi – Yes
DAS – Yes

Like with the Jets, the Giants and their fans are still benefitting from the technology installed for the Super Bowl two years ago, with superb Wi-Fi and DAS coverage throughout the facility.

Philadelphia Eagles
Lincoln Financial Field
Seating Capacity: 69,176
Wi-Fi – Yes
DAS – Yes

One of the early Extreme deployments, the “Linc” will continue to be well-connected with Wi-Fi available to all seating areas.

Washington Redskins
FedExField
Seating Capacity: 79,000
Wi-Fi – Yes
DAS – Yes

After briefly considering Chinese firm Huawei for Wi-Fi last season, the Redskins pulled a reverse and instead went for a deployment led by Cisco and Verizon, now apparently with United Airlines as a service sponsor.

NFL Stadium Tech Reviews — NFC North

Editor’s note: The following team-by-team capsule reports of NFL stadium technology deployments are an excerpt from our most recent Stadium Tech Report, THE PRO FOOTBALL ISSUE. To get all the capsules in one place as well as our featured reports, interviews and analysis, download your free copy of the full report today.

NFC NORTH

Reporting by Paul Kapustka

Lambeau Field, home of the Green Bay Packers, now has Wi-Fi for fans. All photos: Green Bay Packers

Lambeau Field, home of the Green Bay Packers, now has Wi-Fi for fans. All photos: Green Bay Packers

Green Bay Packers
Lambeau Field
Seating Capacity: 80,735
Wi-Fi – Yes
DAS – Yes

Wi-Fi has finally come to the NFL’s frozen tundra, courtesy of a deployment from Extreme Networks and backed also by Verizon Wireless. Like in Seattle, fans in Green Bay will be able to access two separate Wi-Fi networks – one for Verizon customers, the other for all other cellular customers. Verizon is also the host of the neutral DAS, which counts AT&T as a customer. (See cover story profile.)

Chicago Bears
Soldier Field
Seating Capacity: 61,500
Wi-Fi – Yes
DAS – Yes

The home of Da Bears remains the only NFL stadium we know of that still charges for Wi-Fi use – the network, provided by Boingo Wireless, costs fans $1.99 per day. AT&T and Boingo also recently updated the already-robust DAS around the stadium, adding coverage for tailgating areas as well.

Detroit Lions
Ford Field
Seating Capacity: 65,000
Wi-Fi – Yes/limited (Verizon customers only)
DAS – Yes

Verizon customers at Ford Field will have access to Wi-Fi, but customers from other carriers are out of luck.

Minnesota Vikings
TCF Bank Stadium
Seating Capacity: 52,000
Wi-Fi – Limited / in select areas only
DAS – Yes

As Vikings fans wait for the opening of the new U.S. Bank Stadium – which is supposed to have the latest in stadium Wi-Fi – they will spend one more year without Wi-Fi at TCF Bank Stadium. UPDATE: According to AT&T, the DAS installed in 2014 was upgraded this season, from 10 to 17 sectors. Several Vikings home games this season have seen 200+ gigabytes of data on the AT&T network on the DAS, according to AT&T.

IBM formally launches sports consulting practice to bring tech to stadiums

Texas A&M student at recent Aggies football game. Photo: Paul Kapustka, MSR (click on any photo for a larger image)

Texas A&M student at recent Aggies football game. Photo: Paul Kapustka, MSR (click on any photo for a larger image)

IBM formally cemented its entrance to the sports-stadium tech deployment market with the announcement of a sports and fan experience consulting practice, and a “global consortium” of tech and service suppliers who may help IBM in its future stadium and entertainment venue deployments.

For industry watchers, the Nov. 19 debut of the IBM “Sports, Entertainment and Fan Experience” consulting practice was not a surprise, since its leader, Jim Rushton, had already appeared at tech conferences this past summer, talking about IBM’s plans to deploy a fiber-based Wi-Fi and DAS network at the new Mercedes-Benz Stadium being built for the Atlanta Falcons. IBM was also publicly behind a similar network build over the last two years at Texas A&M’s Kyle Field. For both networks, IBM is using Corning optical gear.

Still, the formal creation of the IBM practice (you can read all about it at the new IBM sports website) means that the 800-pound gorilla is now firmly inside the competitive ring of the stadium-tech marketplace, a landscape that currently has multiple players, many of which have multiple stadium deployments under their belts. However, IBM’s vast experience in big-time sports technology deployments — Big Blue is behind such endeavors as the truly wonderful online experience of The Masters, as well as technical underpinnings of three of tennis’ Grand Slam events (Wimbledon, the U.S. Open and the Australian Open) — as well as its considerable tech and monetary resources probably makes it a No. 1 contender for all of the biggest projects as well as possibly smaller ones as well.

Artist's rendering of planned overhead view of new Atlanta NFL stadium

Artist’s rendering of planned overhead view of new Atlanta NFL stadium

Rushton, who spoke with Mobile Sports Report earlier this year in one of his first public appearances as an IBMer, said in a phone interview this week that IBM’s fiber-to-the-fan network model isn’t just for large-scale deployments like the one at 105,000-seat Kyle Field or the Falcons’ new $1.4 billion nest, which will seat 71,000 for football and up to 83,000 for other events after it opens in 2017.

“That type of system [the optical network] is scalable,” Rushton said, and even in smaller venues he said it could potentially save customers 30 percent or more compared to the cost of a traditional copper-based cabled network. The flip side to that equation is that purchasers have fewer gear suppliers to choose from on the fiber-based side of things, and according to several industry sources it’s still sometimes a problem to find enough technical staffers with optical-equipment expertise.

How much of the market is left?

The other question facing IBM’s new consulting practice is the size of the market left for stadium tech deployments, an answer we try to parse each year in our State of the Stadium survey. While this year’s survey and our subsequent quarterly reports found a high number of U.S. professional stadiums with Wi-Fi and DAS networks already deployed, there are still large numbers of college venues as well as international stadiums and other large public venues like concert halls, race tracks and other areas that are still without basic connectivity.

Full house at Kyle Field. Photo: Paul Kapustka, MSR

Full house at Kyle Field. Photo: Paul Kapustka, MSR

With its new “global consortium” of companies that supply different parts and services of the connected-stadium experience, IBM could be an attractive choice to a customer that doesn’t have its own technical expertise, providing a soup-to-nuts package that could conceivably handle tasks like in-stadium IPTV, DAS and Wi-Fi, construction and stadium design, and backbone bandwidth solutions.

However, IBM will be going up against vendors who have led deployments on their own, and league-led “consortium” type arrangements like MLBAM’s project that brought Wi-Fi to almost all the Major League Baseball stadiums, and the NFL’s list of preferred suppliers like Extreme Networks for Wi-Fi and YinzCam for apps. Also in the mix are third-party integrators like CDW, Mobilitie, 5 Bars, Boingo Wireless and others who are already active in the stadium-technology deployment space. And don’t forget HP, which bought Wi-Fi gear supplier Aruba Networks earlier this year.

Certainly, we expect to hear more from IBM soon, and perhaps right now it’s best to close by repeating what we heard from Jared Miller, chief technology officer for Falcons owner Arthur Blank’s namesake AMB Sports and Entertainment (AMBSE) group, when we asked earlier this year why the Falcons picked IBM to build the technology in the new Atlanta stadium:

Remote optical cabinet and Wi-Fi AP at Kyle Field. Photo: Paul Kapustka, MSR

Remote optical cabinet and Wi-Fi AP at Kyle Field. Photo: Paul Kapustka, MSR

“IBM is unique with its span of technology footprint,” Miller said. He also cited IBM’s ability to not just deploy technology but to also help determine what the technology could be used for, with analytics and application design.

“They’ve looked at the [stadium] opportunity in a different manner, thinking about what we could do with the network once it’s built,” Miller said.

From the IBM press release, here is the IBM list of companies in its new “global consortium,” which IBM said is not binding, meaning that none of the companies listed is guaranteed any business yet, and others not on the list may end up in IBM deployments, like Kyle Field, which uses Aruba gear for the Wi-Fi:

Founding members of the consortium, include:

· Construction and Design: AECOM, HOK, Whiting Turner

· Infrastructure Technology/Carriers: Alcatel/Lucent, Anixter, Commscope, Corning, Juniper Networks, Ruckus Wireless, Schneider Electric, Smarter Risk, Tellabs, Ucopia, Zebra Technologies, YinzCam (IPTV), Zayo, Zhone

· Communications Solutions Providers: Level 3, Verizon Enterprise Solutions, AT&T

· Fan Experience Consulting & Data Management Integration: IBM

Tap.in2 scores food-delivery deal for Cincinnati Bengals’ club seats; could more YinzCam deals follow?

Screenshot of Tap.in2's food ordering and delivery service embedded in the Cincinnati Bengals' team app. (Click on any photo for a larger image) Credit: Tap.in2

Screenshot of Tap.in2’s food ordering and delivery service embedded in the Cincinnati Bengals’ team app. (Click on any photo for a larger image) Credit: Tap.in2

Startup Tap.in2 has signed up the Cincinnati Bengals as its second big-league client for its mobile-app service that enables in-seat food and beverage service in stadiums, with a deal to bring app-based deliveries to 8,000 club-level seats at Paul Brown Stadium this season.

Expected to be formally announced today, the deal has actually been in place all season, according to Tap.in2 representatives. The deal follows Tap.in2’s breakout contract with the NBA’s Cleveland Cavaliers to bring similar services to the lower bowl of Quicken Loans Arena. A product of a Cleveland-area startup incubator, Tap.in2 partnered for the second time with Aramark to facilitate the delivery service, which offers a full menu of stadium food and beverage for in-seat delivery.

And while the Bengals are no longer undefeated (losing 10-6 to the Houston Texans on Monday Night Football) select fans at Paul Brown can at least enjoy in-seat concession delivery for the remaining games this year by ordering directly from the team’s stadium app. To our knowledge it’s only the second NFL team to offer app-based food and beverage delivery services, following the San Francisco 49ers and their VenueNext-powered app which supports in-seat delivery to every seat in the 68,500-seat Levi’s Stadium.

Let the food-delivery app battles begin

beng1What’s interesting about the Bengals deal is that it has Tap.in2 melding its services with an app built by sports-app giant YinzCam, which does not offer a food-delivery option in the current version of its app used by many NFL teams. However, YinzCam did just sign a big deal with the NBA to re-do 22 NBA team apps, with the option of adding concession delivery services mentioned in the press release; however, YinzCam has not yet stated publicly how it would add such services to its core stadium-app product. Could more deals with Tap.in2 be on the YinzCam horizon?

The well-funded VenueNext, meanwhile, has signed new deals with the NBA’s Orlando Magic as well as the New York Yankees and the Dallas Cowboys, to bring more VenueNext features (possibly including food delivery) to those teams’ stadium apps. While some VenueNext features have already crept into the AT&T Stadium app for this season, food ordering and delivery to seats is not yet available at that venue. VenueNext will also provide the app for Super Bowl 50, which will be held at Levi’s Stadium in February.

Though Tap.in2 has not released any actual figures about how many orders were actually taken at games this season, it does claim to have positive feedback from the fans who have used the service, and did claim that orders were being delivered in less than 5 minutes, on average. VenueNext, which did release some food-delivery numbers from Levi’s Stadium last season, is no longer making those statistics available. However the company did say that its app brought in nearly $800,000 in revenue last season, which may give you some idea why this service is hotter than a hot dog when it comes to increasing revenue inside stadiums.

NFL Stadium Tech Reviews — AFC West

Editor’s note: The following team-by-team capsule reports of NFL stadium technology deployments are an excerpt from our most recent Stadium Tech Report, THE PRO FOOTBALL ISSUE. To get all the capsules in one place as well as our featured reports, interviews and analysis, download your free copy of the full report today.

AFC WEST

Reporting by Paul Kapustka

Screen Shot 2015-11-16 at 12.37.01 PM
Kansas City Chiefs
Arrowhead Stadium
Seating Capacity: 76,416
Wi-Fi – Yes
DAS-Yes

On a quest to challenge the HD experience at home, Chiefs president Mark Donovan delivered Wi-Fi and a mobile app to Arrowhead Stadium in 2013. Kansas City continues to enhance its mobile experience for fans, and now has in-stadium NFL RedZone access, live video feeds during games, as well as video highlights and replays from every drive. New for 2015, the Chiefs added a “Chiefs Kingdom” rewards program that works via the app.

Denver Broncos
Sports Authority Field at Mile High
Seating Capacity: 76,125
Wi-Fi – Yes
DAS – Yes

Connectivity is still kind of a mixed bag in Broncosland, with Wi-Fi in the stadium but still only available for Verizon Wireless customers. Verizon, AT&T and Sprint all have separate DAS deployments, so most fans should be covered in one form or another.

Oakland Raiders
O.Co Coliseum
Seating Capacity: 56,057
Wi-Fi – No
DAS – Yes

With the team’s stay in Oakland still a matter of doubt, fans will have to cheer their team on without Wi-Fi for another year at O.Co Coliseum. Despite being available for A’s fans, when the stadium capacity increases by almost 20,000 people for football, Raiders faithful are left without any access, without any official explanation.

San Diego Chargers
Qualcomm Stadium
Seating Capacity: 70,561
Wi-Fi – No
DAS – Yes

The stadium that’s named after the wireless giant remains a mystery. Because Wi-Fi in Qualcomm Stadium, a facility whose sponsor’s fortunes come mainly from the sale of wireless-phone silicon, is still absent.

The stadium that hosted the Super Bowl over a decade ago does have DAS antennas courtesy of AT&T for improved cell coverage. Perhaps given the Chargers’ public statements about moving to a new stadium or Los Angeles means that they aren’t going to make a Wi-Fi investment at Qualcomm right now.

Arizona Cardinals’ University of Phoenix Stadium beefs up Wi-Fi and DAS ahead of College Football Playoff championship game

University of Phoenix Stadium before Super Bowl XLIX. Photo: Paul Kapustka, MSR (click on any photo for a larger image)

University of Phoenix Stadium before Super Bowl XLIX. Photo: Paul Kapustka, MSR (click on any photo for a larger image)

After just hosting a Super Bowl, one with record wireless traffic numbers, you might not think that the University of Phoenix Stadium in Glendale, Ariz., needed to upgrade its Wi-Fi and DAS networks. But with many more big events on the way soon, including hosting this season’s College Football Playoff championship game, the UoP Stadium isn’t sitting still, but instead is fine-tuning and expanding its networks to ensure fans stay connected as well as possible.

According to Mark Feller, vice president of technology for the Arizona Cardinals, more Wi-Fi has been added to the stadium networks for this football season, including lawn areas just outside the stadium and the Pat Tillman Plaza area on the north side of the stadium. For the Super Bowl last year the venue had extensive DAS coverage outside from a Crown Castle deployment, but in an email message Feller said adding Wi-Fi to the mix was always part of the plan. Here’s Mark:

“Our plan from the start was to have Wi-Fi outdoors for our fans to use and we are rolling it out as time allows. We have such good weather that there are thousands of people tailgating on game days. In addition, the Cardinals Mobile App (from Yinzcam) provides live Stadium Feeds, Replays, and the Red Zone Channel so our fans can keep up with the early games while they are outside.”

Outside UoP Stadium, where the architecture allows for DAS antenna placement under the fascia as well as behind speaker covers.

Outside UoP Stadium, where the architecture allows for DAS antenna placement under the fascia as well as behind speaker covers.

Inside the stadium, Feller said there are now Gimbal beacons deployed for “selective messaging” alerts that are tied to the stadium app. The team also added a separate Verizon Wireless SSID to its Wi-Fi mix, giving Verizon customers reserved bandwidth as well as the ability to autoconnect. The Wi-Fi network uses Cisco gear and is managed and supported by CDW. At the Cardinals’ most recent home game, a 26-18 win over the Baltimore Ravens on Oct. 26, the Wi-Fi network carried 1.445 terabytes of data, with 22,502 unique connections, according to numbers provided by Feller. Out of the 63,500-seat stadium a maximum number of 19,559 concurrent users was seen that day, with the top sites connected to by fans being Apple, Facebook, Google, iCloud, Yahoo, Instagram, Twitter and ESPN, according to Feller.

Getting ready for the playoff championship

For both the biggest college game of the year (scheduled for Jan. 11, 2016) which like last year should be a big network event, as well as a host of other “big events,” like a U.S. Women’s soccer team game vs. China on Dec. 13 and the Fiesta Bowl on New Year’s Day, Feller said the UoP stadium team is continuing to expand the Crown Castle DAS as well, with more sectors in the stadium’s Club and Loft sections, as well as more coverage outside on the lawns. Portable Wi-Fi is also an option, Feller said, as the stadium adds temporary seating to expand for the big game of the collegiate season:

“Having the Super Bowl here did give us some ideas about increasing density in some areas where we put temporary seating. We tested some different WiFi portable enclosure systems that we could put up and take down quickly and figured out how to get cabling to them quickly as well. That will help us get set up for the CFP Championship.”