Wrigley DAS using low-profile omni antennas; plus, stadium gets new moveable stands for football

New flat-panel omnidirectional DAS antenna seen in upper right. Credit all photos: Paul Kapustka, MSR (click on any photo for a larger image)

We have a longer, more detailed profile of the new DAS deployment at Wrigley Field in the works (look for it in our next Stadium Tech Report issue in June) but I did want to provide a quick look at a neat new omnidirectional DAS antenna from Laird Technologies that was used by DAS Group Professionals in their Wrigley layout.

The thin, flat disc antenna looks great in an indoor deployment, with it barely visible in some situations when it is matched with the ceiling paint. Derek Cotton, vice president of engineering for DGP, said DGP is “very pleased” with the performance of the flat-panel antennas. Among other places we saw them during our Wrigley tour in April was in the new underground club, in back of house locations, and also outdoors, above a concessions stand in the bleachers.

Movable stands bring more space for football

It has nothing to do with wireless technology, but another new thing we saw at Wrigley was a section of box seats along the third-base foul lines that are now removable, to allow more space for end zones when Wrigley is used for football games.

Though the Chicago Bears played football at Wrigley back in the Gale Sayers days, there haven’t been many football games there since. And at the latest one played, a college game between Illinois and Northwestern in 2010, the teams were only allowed to use one end zone for safety reasons. According to this New York Times story from 2010 (which has great pictures that show the problem) the additional box seats added since the old days had cramped the space needed for safe end zone activities.

This past offseason, the Cubs dug out almost the entire lower box-seat section (down 40 to 60 feet) to allow for the construction of underground club spaces, one of which is already open. As part of the reconstruction some of the third-base line box seats are now removable so there can be more room for football games.

Watch for our next Stadium Tech Report for a full in-depth look at the new Wrigley DAS! Some more pix below.

Flat-panel DAS antenna blends nicely with ceiling paint job

Flat-panel DAS above concession stand behind Wrigley’s bleachers

Third-base line removable seats have metal flooring (you can see line between metal and concrete in upper right)

Closer look at division between permanent seats on concrete and movable ones on metal

Preakness gets Aruba Wi-Fi network just in time for Saturday’s race

Selfies should be easier to share this year at the Preakness, thanks to a new Wi-Fi network at Pimlico Race Course. Credit: Preakness Instagram (click on any photo for a larger image)

Talk about a photo finish: According to executives at the Pimlico Race Course, a new Wi-Fi network using gear from Aruba, a Hewlett Packard Enterprise company, will be ready to greet fans who arrive for Saturday’s 143rd running of the Preakness Stakes.

Thanks to some hard work from network construction teams who are good mudders, the new network and its 330-plus APs for both the main buildings and the infield at the Baltimore, Maryland track that hosts the second stop of the Triple Crown got finished at the wire, according to Joe Blaylock, director of IT for Pimlico.

“We took a 4-to-6 month project and did it in 3 weeks,” said Blaylock in a phone interview, chuckling as he recalled the challenges of deploying a network around bad weather and tight deadlines.

“We weren’t laughing three weeks ago,” Blaylock said. “But we’re at 99 point 5 percent. Anyone at the property [Saturday] will get on Wi-Fi.”

Improving the fan experience

Though Pimlico had some limited Wi-Fi prior to this year, Blaylock said Belinda Stronach, the chairman and president of track owners the Stronach Group, gave his group a goal to bring more extensive connectivity to the venue so fans could use mobile devices however they wanted. With a history of using Hewlett Packard technology in its back end networks the track’s IT team found what they needed in the Aruba Wi-Fi offerings and with the help of deployers MS Benbow, got the network installed just before post time.

Two hundred-plus new APs will serve the infield crowd at the Preakness

According to Blaylock the new network increased the AP count for the infield (where 60,000 or more of the expected Preakness crowd of 140,000 congregates) to 200 APs, up from about 38 last year; in the main seating structures, there are now 130 Wi-Fi APs, up from 40 in 2017.

“Last year we could barely support 4,000 or 5,000 fans [on the network],” Blaylock said. “Now we can handle 50,000 concurrent users.”

One thing the new network will enable is mobile betting for the entire facility, through the Xpressbet service also owned and run by the Stronach Group. While the venue does not have a distributed antenna system (DAS) for enhanced cellular service, Blaylock said both AT&T and Verizon Wireless have brought in Matsing Ball antennas for temporary coverage, especially for the infield crowds. There is also a new 10 Gbps backbone pipe to support the new Wi-Fi network, Blaylock said.

And thanks to his crew’s ability to conquer a construction “trifecta” of “no time, bad weather and tired humans,” fans at this year’s race who don’t cash in at the betting window should still find the Wi-Fi connectivity a winning bet, Blaylock said.

(Thanks to the Pimlico folks, Aruba and MS Benbow for sending along the following photos.)

We are guessing on these photos, but some like this one are pretty self-explanatory.

Guessing again but most likely an infield AP deployment.

That’s one way to get an AP out over the overhang to cover seats below.

AP in upper right corner to serve what looks like betting/hospitality area.

If you look closely there are APs on larger front stanchions serving this premium seating area.

Intel True View coming to Niners, Vikings apps; but will anyone watch?

Screen shot of an Intel-powered 3D view of an NFL game.

From a sports viewing standpoint, there may not be a more compelling new technology lately than Intel’s True View platform, which can provide 360-degree 5K-resolution looks at a sporting event that are equally stunning and informative, a true leap in performance for TV-watching fans. Last week, a move by Intel to provide venture funding for app development firm VenueNext seemed like a great deal for fans of the NFL’s San Francisco 49ers and the Minnesota Vikings, whose stadium apps are slated to get the Intel technology to support 3D replay views, perhaps as early as next season.

While both the funding and the replay plans are positive moves for sports fans, our question is, will anyone really watch? While VenueNext’s app platform seems to be gaining momentum with pro teams from all the major U.S. sports leagues, the instant replay function — which was part of VenueNext’s first platform, the app for the Niners’ Levi’s Stadium — has never really caught on, peaking at the start and slowly dwindling thereafter. Replays on other mobile platforms, however — like Twitter — are enormously popular, with one Vikings video alone earning more than 4 million views.

VenueNext CEO John Paul at last week’s Intel event.

Though the Intel/VenueNext announcement garnered a lot of headlines last week, none of the other stories mentioned how little-used the instant replay function is. In fact, almost every team or stadium that has instant-replay functionality in its app declines to provide any statistics for the feature, a shyness we can only attribute to the fact that the numbers are embarrassingly low. The only one VenueNext was able to tell us about was the Niners’ app, which according to VenueNext generated approximately 1,000 views per game last season.

During 2014, the first season Levi’s Stadium was open, the app peaked early with 7,800 replays during that year’s home opener; by the end of the season that number was down to fewer than 4,000 replays per game, which prompted Niners CEO Jed York to label the service’s low uptake a surprising disappointment. Now it’s even used far less often. (VenueNext competitor YinzCam also has instant replay available for many of its team apps, but also does not provide team-by-team viewing stats.)

One reason York cited for the low replay use was the quality and frequency of replays shown on the Levi’s Stadium large video boards; while in the past many pro teams kept replays to a minimum (especially if they were unflattering to the home team) the acceptance of replay review in many leagues and a general change of behavior now sees almost constant replay showing, as well as live action on in-stadium video boards. And while the process to produce in-app video replays is stunningly quick, even the fastest replay functionality combined with the need to navigate a device screen is usually well behind live play.

Screen shot of instant replay service inside Levi’s Stadium app.

Since the amount of funding Intel is providing VenueNext was not announced, it’s hard to tell whether or not either company will consider the transaction worthwhile if the replay viewing numbers remain low. Another problem with the app replays is that many are confined to in-stadium views only due to broadcast rights restrictions; compare that handcuff to the openness of Twitter, where a video of the “Minnesota Miracle” walkoff TD shot by a quick-thinking Minnesota Vikings employee (Scott Kegley, the team’s executive director of digital media & innovation) during last year’s playoffs garnered more than 4 million views and recently won a Webby award.

If there’s a dirty not-so-secret about stadium wireless connectivity, it’s that almost every report we’ve ever seen about app and service usage inside venues puts use of open social media platforms like Twitter, Snapchat and Facebook far, far above team and stadium app usage. Though stadium and team apps are gaining more traction recently due to their embrace of service functionality for things like parking, concession transactions and digital ticketing, we still haven’t seen any reports or evidence that in-stadium instant replays are gaining in use.

Will Intel’s revolutionary technology change the game for in-app replays? We’ll track the developments and keep asking for stats, so stay tuned.

Successful opener for LAFC at Banc of California Stadium in Los Angeles

Banc of California Stadium looks over downtown Los Angeles on its opening game day. Credit all photos: Terry Sweeney, MSR (click on any photo for a larger image)

First you heard the booming bass of drums, then came the chanting of thousands (“FC!…LA!…FC!”). You may not see the Banc of California Stadium at first, but this aural GPS guides fans toward Major League Soccer’s newest venue, which opened April 29 with expansion team Los Angeles Football Club. With a final price tag of $350 million (~$100 million over its original budget), the stadium is the most expensive for a soccer-specific venue.

First things first: The Ruckus-based Wi-Fi and its 500 access points functioned beautifully, as did the DAS network that Mobilitie helped engineer – more on that in our upcoming summer STADIUM TECH REPORT issue next month.

The freshly minted wireless infrastructure ensured attendees on opening day could Instagram the U.S. Navy paratroopers landing center field, trailing colored smoke out of their heels (black and yellow/gold, LAFC’s colors, of course). Or the surprise appearance of comedian Will Ferrell (who also owns part of LAFC), balancing a hooded bird of prey on his wrist. Olly, LAFC’s mascot, then hopped to the arm of its usual handler who released the falcon, thrilling the crowd with its gliding and swooping, completely unfazed by 22,000 fans and their cheers.

But for sheer endurance, raucous fans in the north stands put on the biggest show, beating drums, waving flags (Brazil, Argentina, Portugal, to name a few), and singing fight songs. The drummers kept things lively throughout the game, even if they were occasionally obscured by the yellow/gold smoke bombs set off at strategic moments.

A blazing open to the LAFC’s new home.

At regular intervals throughout the inaugural game against the Seattle Sounders, the feeling was less southern California and more like one of South America’s soccer stadiums.

The stadium is well named, if only because it has the sound and spirit of a giant cash register. Multiple establishments – Founders Club, Sunset Deck, Field Level Club, Figueroa Club, Directors Lounge – ensure no one goes hungry or thirsty. Luxury suites fill in the gaps. Down on the main level, LA’s tastiest eateries (tacos, barbecue, Korean, shawarma, coffee, craft beers) have outlets and the lines were long on opening day. There are also the obligatory team merchandise and souvenir stands and season ticket vendors.

Making money is one goal for LAFC, but so is winning games. LAFC triumphed in its debut home game 1-0, thanks to a free kick by team captain Laurent Ciman. That’s an auspicious start for MLS’s newest franchise and its shiny newest stadium.

Video boards are big at Banc of California Stadium

Steep seating pitches and sun screens make this stadium fan-friendly

The entry to the newest stadium in the MLS

AT&T: Kentucky Derby weekend DAS traffic jumps again, with 19 TB used

Kentucky Derby winner Justify. Credit: ChurchillDowns.com / Coady Photography

Big sporting events continue to show no end in the growing demand for mobile bandwidth needs, as AT&T’s traffic for this year’s Kentucky Derby weekend of events jumped far ahead of last year’s total. With nearly 19 terabytes of cellular data used by its customers over the big race weekend at famed Churchill Downs, AT&T eclipsed last year’s mark of 13.6 TB.

Just two years ago, AT&T saw “only” 11.4 TB of data used on its networks for Derby weekend, meaning that in that time the traffic demands have just about doubled. We didn’t hear from DAS operator Mobilitie prior to this year’s events but it’s a good bet that the neutral-host DAS at Churchill Downs underwent some more enhancements prior to this year’s races. We have not yet received any stats from other wireless carriers for the weekend’s events.

Technology central to Target Center renovations

The new scoreboard is one of the highlights of the Target Center renovation. Credit: Target Center (click on any photo for a larger image)

For Minneapolis residents who passed by every day, the renovation of the Target Center might have seemed like a mining project, chipping away at a somewhat blank slate until a sparkling gem was revealed.

Now complete, the 2-year, $145 million project to update the 28-year-old downtown venue has brought the 19,356-seat arena to the forefront of advanced fan experiences, with its main tenants, the NBA’s Minnesota Timberwolves and the WNBA’s Lynx, now able to offer fans amenities like open club spaces, high-density Wi-Fi and cellular connectivity, and a new mobile app as well as a huge new center-hung video scoreboard.

All those features are located inside the arena’s shiny new exterior, which includes a multi-level atrium with glass windows facing the streets, replacing the old concrete walls. According to Ted Johnson, chief strategy officer for the Timberwolves, the renovation “touched every surface,” with new seats, bathrooms and other hard-to-notice items like a real loading dock to make it easier to move equipment (like concert staging) in and out of the arena.

Technology to the forefront

Editor’s note: This profile is an excerpt from our latest STADIUM TECH REPORT issue for Spring 2018, which includes a look at Wi-Fi performance during the Final Four, a recap of wireless performance at Super Bowl 52, a profile of new venue construction in Los Angeles and more! DOWNLOAD YOUR FREE COPY right now from our site!

Target Center’s new entryways use lots of glass. Credit: Paul Kapustka, MSR

On top of the physical changes came the technology layer, with obvious improvements including the center scoreboard, which Johnson said is “the largest in the Midwest,” and four new large video boards in each of the stadium’s upper corners. New LED ribbon boards circle the stadium bowl as well, with one lower one and another series of ribbons above higher entryways that create what Johnson calls an “optical illusion” of a second continuous ribbon.

A new fiber-based network backbone was also installed, to support a cellular DAS deployment as well as a new Wi-Fi network designed and deployed by AmpThink, a company extending its mark in Minneapolis after previous Wi-Fi deployments at U.S. Bank Stadium and the Mall of America.

According to AmpThink, the Wi-Fi network inside the Target Center has approximately 400 access points, but since many of those are the newer Cisco 3800 versions with two radios in each AP, there are actually about 550 radios serving the stadium.

During a visit to the arena during a game in November, Mobile Sports Report found solid Wi-Fi speed results in all parts of the venue, including the upper seating areas and the concourses. Walking around the upper concourse by section 240 we got a Wi-Fi speed test of 34.42 Mbps on the download side and 45.20 on the upload; in the same location, a test of the DAS network for a Verizon Wireless client saw speeds of 22.88 Mbps / 22.66 Mbps.

Moving into the upper stands, at the top rows of section 239 we still got Wi-Fi speeds of 33.73 Mbps / 61.56 Mbps; looking up, we could see multiple Gillaroo antennas mounted up in the catwalks, along with the glowing blue lights of the APs.

Lots of light is a hallmark of the new Target Center. Credit: Target Center

Down in the open gathering area near the brewpub (located in the stands behind one of the baskets) we got Wi-Fi marks of 21.26 Mbps / 67.07 Mbps. Then in one of the stadium’s club suites we got a test of 42.27 Mbps / 68.83 Mbps, with all tests taken during game-action times. We did not get any lower-bowl seating area tests, where AmpThink said it has deployed APs under seats.

Linking digital displays and Wi-Fi

In addition to its Wi-Fi design and deployment, AmpThink is also assisting the Timberwolves in using the digital displays to drive fan engagement with the app and the Wi-Fi network. The AmpThink tests, Johnson said, along with the decision to switch to VenueNext for a new app (which supports more fan services than the previous, content-focused team app), are part of a deliberate strategy to build a next-generation “seamless fan experience” that starts long before fans get to the arena.

“We’ve used Flash Seats for some time now — we were one of the first [teams] to disable paper printing [for tickets],” Johnson said. “We had already educated fans to use a mobile device, so we decided to use that advantage as much as we could.”

A big part of the physical renovation, Johnson said, included improvements to the intersections between the arena and downtown Minneapolis’ famed Skyway, the connected maze of in-building public walkways and skybridges that links much of downtown together.

“Right now 12,000 to 15,000 people a day come through our building via the Skyways, and about 66 percent of our fans come into the building through there [the Skyway],” Johnson said. As part of the renovation the Target Center added digital displays to its Skyway territory, and the team is part of a city-wide plan to bring beacon technology to the Skyway system so that a wayfinding app could be used to help visitors, residents and anyone else better find their way around.

New video boards on the concourses relay messages to fans walking by