We’re still trying to contact NBC Sports for an explanation, but for some reason we aren’t able to watch Sunday Night Football online using either one of the two Macs we have here at MSR headquarters. It may very well be that we haven’t downloaded the appropriate crappy extra plugins needed, since NBC online stuff is terrible for asking you to add junk to your computer that you don’t want.
And though the NBC Sunday Night football online site says Mac users can use any browser they want, when I use Chrome to try to log in I get a message that tells me I need to use Safari instead.
When I switch to Safari, all I get is a blank screen (other than the banner ads, which display fine) and a message that says “For additional features and the enriched Sunday Night Football experience please use your Windows-enabled PC browser and launch the video player from NBCSports.com/liveextra” — which isn’t much help and really surprising in an era when more Mac PCs and laptops are being sold.
Anyone at NBC who can explain what’s going on? Maybe we can get it figured out before the weather clears in Seattle, where play is delayed?
QUICK UPDATE, 9/17: Just spoke with an NBC representative (more info coming in separate post) who said that streaming IS available to Mac users, but only with Safari browsers. Check back for a longer post with some technical guidelines — not sure yet but guessing my inability to see live video even in Safari (which some other readers also experienced) is probably due to my using an older version of Mac OS or Safari. So: Macs aren’t shut out for SNF, but they are definitely second-class citizens now, in part no doubt due to the deal signed earlier this year between the league and Microsoft. NBC, for example, can now only offer its extended features (multiple camera angles, social media stuff) to Microsoft client devices; wonder what other restrictions the shield agreed to for Microsoft cash?