Listen at your leisure: Live interview webinar with Vivint Smart Home Arena, Boingo and Solid, April 11

If you missed Tuesday’s event, you can still hear from the experts to learn how to deliver a seamless connectivity experience for the thousands of people coming through your venue. Listen to the replay of this Mobile Sports Report “Live Interview” webinar for exclusive access to insights from March Madness host Vivint Smart Home Arena and connectivity partners Boingo and SOLiD.

(Editor’s note: The recording starts a few minutes into the event, after your host remembered to push the “record meeting” button.)

Participants:
Vivint Smart Home Arena: Frank Zang, SVP Communications
SOLiD: Shane Hague, Director Business Development
Boingo: Doug Lodder, SVP Business Development
Mobile Sports Report: Paul Kapustka, Editor in Chief

If you have any questions please contact Paul at kaps@mobilesportsreport.com. Come hear what was an interesting discussion!


Vivint Smart Home Arena. Credit: Utah Jazz

Final Four final score: 11 Terabytes of total wireless traffic

Screen Shot 2015-03-10 at 6.37.28 PMWe finally have some final wireless results in from the Final Four, and the total wireless-traffic number of 11 terabytes used over the weekend is just another sign that mobile device use at “big” sporting events is still increasing, with no top in sight.

According to figures sent to us by Ryan Marketing Group Technologies — an official outlet for the NCAA’s men’s basketball tournament tech operations — there was 9.47 terabytes of wireless data used over the Final Four weekend in and around Lucas Oil Stadium in Indianapolis, with 5.3 TB of that running over the stadium’s Wi-Fi network and the balance running on the building’s DAS. According to Ryan Marketing Group they believe the DAS numbers only reflect Verizon Wireless customer traffic (we have asked Verizon to confirm the numbers, but have not yet received a response from Verizon). The NCAA numbers also include usage for attendees at the accompanying Fan Fest events, in addition to the Saturday and Monday night games.

Separately, AT&T had said that it saw 1.52 TB of cellular traffic on its own DAS for the Final Four games, so adding the figures together we get 10.99 TB of total data, a number that should give pause to stadiums or arenas with “big events” on the horizon. Following huge wireless traffic numbers from recent big events like the Super Bowl and the College Football Playoff championships, it’s clear that there is still no plateau in sight for mobile-device wireless usage at big events. And just when you thought networks might be able to keep pace with users, devices and apps, you have the recent emergence of livestreaming apps like Meerkat and Periscope to potentially swamp arena networks with even more data demands. So, big event holders… what’s in your network? Is it ready for the terabyte age?

March Madness online resets the record books with 17.8 million hours of live viewing

Screen Shot 2015-03-10 at 6.37.28 PMTurner Sports and the NCAA said that online viewing of the 2015 men’s NCAA basketball tournament once again set new records, showing (again) that the demand for live sports online is still growing steadily with no top in sight.

From the round of 64 to One Shining Moment this year’s March Madness Live audience racked up 17.8 million hours of online viewing, according to figures released by Turner Sports and the NCAA Tuesday. The 80.7 million individual live streams were an increase of 17 percent over the 2014 tournament coverage, and the total hours watched was up 19 percent from last year.

Things really ramped up online for this past weekend’s Final Four games, with the Saturday semifinal doubleheader recording 6 million live video streams (an increase of 59 percent over 2014) and 1.5 million hours (an increase of 53 percent) of online watching, according to Turner and the NCAA. Monday’s championship game saw 3.4 million video streams started, with 1 million hours of live video consumed — totals that increased 66 percent and 69 percent, respectively, from 2014 figures. Overall, the NCAA and Turner Sports also said that mobile-only viewing also surged, increasing 20 percent in both views and hours from last year, though they did not provide a breakout figure for mobile-only viewing.

What is helping the increase in online watching? For one the ease in which March Madness could be consumed — watching this year on various platforms I noticed that the sign-in procedure with my cable contract info didn’t need to be repeated — ever — on my desktop or on my mobile device; in previous years the sign-in technology had been somewhat of a gating factor, and in the earliest years the extra-charge fee for watching games online almost certainly kept the audience much lower than it could be.

And now that fans know the games will be available online in an easy to find place — MarchMadness.com — they seem to know to go there for the early games that take place during work hours. In fact, the most-watched game online after the Final Four was a Round of 64 game between Notre Dame and Northeastern, which took place in the morning of March 19 — with 3.9 million video streams, it was clear that people at work got wind of the potential upset in the making and tuned in.

For once I have no complaints about the technical parts of the online March Madness offering — I watched the entire second half of the gripping Notre Dame-Kentucky regional game on my phone over Wi-Fi, and had no glitches, buffering or any other transmission problems. The only nit I would pick is why broadcasters like Turner feel it’s OK to impose technical control over online viewers, like blocking the mute button on the video screen during commercials, or by floating the little “Pizza Hut” icon on the left of the screen during game play, a small annoyance but noticeable. You’d be crucified for trying stunts like that on broadcast TV, so why insult viewers online just because you can?

Will Periscope and Meerkat swamp stadium networks?

Three thoughts to start your week off, of a completely unrelated nature. First one up is about a couple of live video-streaming services that you might have heard of or seen, Meerkat and Periscope. I successfully avoided watching any super-selfimportant types video themselves using Meerkat from SXSW, and I’ve been too wrapped up in March Madness to care yet about Periscope. So far I haven’t seen any coverage that details how much bandwidth the apps use up. Probably not much if you are livestreaming something all by yourself. But what if a bunch of people decide to livestream, and they’re all in the same place? So I do wonder how stadium networks will handle the idea of live video streams.

Will the Wi-Fi and DAS networks be able to handle the traffic? Anyone looking into this yet? Discuss. You can do so in the comments, or send me some longer thoughts via email and I will relay them to the crowd. Will Periscope and Meerkat be banned in-stadium? If so how can that happen? Will live video streams be the final straw that makes teams and leagues realize that Twitter may not be such a great content partner after all? I don’t have any answers yet but I assure you this is a question that will be asked the rest of the year in stadium IT shops — as well as in the lawyers’ offices where content and TV rights are negotiated and protected. Selfies may be fine, and Vine may be OK. But live streams of sports events are bound to get someone’s attention, fast.

Thought No. 2: Twenty-three years ago, I remember exactly where I was when I saw this:

I was in Beaver Creek, Colo., in a swanky hotel room that I normally couldn’t afford, watching the Duke-Kentucky game after covering pro ski racing during the day on the slopes of Beaver Creek. Because it was near the end of the ski season the still-new Beaver Creek wasn’t too full, so us members of the media got special rates to stay in the slopeside hotel rooms that now will cost you an arm, a leg and maybe a first-born. That is not important to this thought, though. What is important is that I remember watching the game on a nice TV. Which was the only way you could watch, 22 years ago.

Fast forward to Saturday night, when another classic NCAA tournament match involving Kentucky came down to the wire, and a last-second shot, on the exact anniversary of the Laettner shot. That Kentucky prevailed this time in another classic also doesn’t really matter here; what does is how I watched the second half — on my phone in my backyard while cooking dinner on the grill, over a Wi-Fi connection to a router inside the house. The thing I thought about afterwards was how completely normal it seemed to do something that was unthinkable 22 years ago, namely watch a live game via a handheld device through multiple connectivity junctures — and it all just worked. In the future I will probably remember the game more, and the key free throws and the crazy defense of the last play. But right now I’m still a little in wonder in how far the idea of watching sports on your phone has come.

Third thought: Some more history here — does anyone out there remember the 2009 version of SXSW, when Foursquare was launched and the huge influx of attendees using Twitter on their iPhones brought the AT&T network to its knees? Here’s another link to the historical moment when AT&T got pantsed publicly for not knowing how much bandwidth its customers would need at a gathering like SXSW.

Fast forward again to this year’s SXSW, and man, was AT&T ready for record network usage. Not only did it trot out the huge big-ball cellular antenna that it used at Coachella last year, it beefed up regular network connections and brought in a whole herd of COWs (cell trucks on wheels) to satisfy a mobile bandwidth demand that doesn’t seem to be able to stay flat or go down. According to AT&T, its network saw 37 terabytes of data used during the SXSW event — that’s like three-plus Super Bowls worth of traffic, and this is just on AT&T’s networks, so not counting other carrier traffic.

We concentrate a lot here on stadiums and the particular problems for wireless communications caused by a tight geographic grouping of device-holding people. But what about towns with festivals like SXSW, or other big gatherings? Is your event ready for massive wireless bandwidth needs? If not what is your plan going forward?

March Madness online: All 67 men’s tournament games available to cable/pay TV subscribers on any platform

NCAA hoops on a Kindle? Sure!

NCAA hoops on a Kindle? Sure!

I’m not that old, but I am old enough to remember when the men’s NCAA basketball tournament was on broadcast TV only, and not online mainly because the Internet and world wide web were just getting started. I even can take credit for being one of the first to ever try to put live tourney scores online, a battle that started between my outfit and a little place called Starwave Sports that eventually was bought by ESPN. That’s a funny story but you already know the ending.

Fast forward to 2015, when all 67 games of this year’s tournament will be available live, online, streamed to just about whatever device you want — as long as you have a qualifying cable or pay TV contract. With a revamped March Madness Live app, the powers that be behind the tournament broadcasts — Turner Sports, CBS Sports and the NCAA — are promising to deliver the “ultimate digital destination” for live tournament access.

There’s some new games, new social media stuff and other goodies that you can check out at the March Madness site — including a Rhianna video for some reason — but the key thing for most hoops fans will (and always will be) the games themselves, which this year start on March 17. If you have a cable contract you are set, since all you need to do is log in with your account information and you will be able to get “unlimited live streaming coverage and on-the-go access” to all games, which should make it easier than trying to find the truTV channel on your cable guide.

If you don’t have a cable contract you can still watch all the games that are broadcast on CBS; there will also be temporary “preview pass” for other games, which might be all the time you need if, say, you tune in for the last 2 minutes. Also, the games will be available online at the TBS, TNT and truTV sites, as well as CBS, for those like me who watch sports on their big-screen computer monitor while the other family members are holding the TV hostage.

We’ll do another post as the tournament start gets closer, but for now just revel in the fact that you don’t have to worry about whether or not the games will be available, or whether you will have to shell out $3.99 or $10 more like we did in the not-so-old days to watch the tourney online. It’s the fitting end to a long journey. Grampa Internet says you’re welcome.

UPDATE: Some press-photo looks at the new app and bracket app from March Madness Live below.

Game Center view

Game Center view

Android smartphone look at new app

Android smartphone look at new app

Android tablet bracket view

Android tablet bracket view

Friday Grab Bag: NBA first to adopt ads on jerseys?

Apparently it is just a matter of time. ESPN is reporting that new NBA commissioner Adam Silver told an audience at the IMG World Congress of Sports that the move to put ads on NBA jerseys is inevitable and that it will enable its marketing partners to get closer to fans. I guess that translates into owners will be able to take home more money.

Ads on U.S. pro team uniforms has been contentious — MLB has talked about it for more than a decade and in a game in Japan rolled out the look to wide displeasure but it seems inevitable. Teams are always looking for additional revenue and this looks to be money just left on the table.

NFL to have official to official communications
According to MMQB the NFL will equip all NFL on-field officials with a microphone, earpiece and a radio pack so that during games they can communicate wirelessly over an encrypted system to each other for a more efficient game.

I wonder in this day when people can hack into store accounts how long it will take for some person or persons to hack the communications between officials and either broadcast it somewhere or interfere with the chatter?

Buffett wants bracket changes for tournament
If you are like everybody else I know your March Madness bracket was blown up during last weekend’s round of major upsets but not everybody was unhappy — Quicken Loans and Warren Buffett’s offer to pay $1 billion to anyone that picked all winners will go uncollected this year.

However they are not gloating and Buffett, who said that they plan to offer the $1 billion next year, wants to change it so that it will be easier to win. However he has not yet worked out how that can be done.

You can still win millions if you Beat The Streak
March Madness is not the only game in town as with the start of the MLB season there s also the launch of the 14th annual Beat The Streak fantasy contest, this year with a $5.6 million prize, and hopefully someone will finally win this very hard to attain prize.

The Beat The Streak sponsored by Dunkin Donuts game itself is very simple; all a fan has to do is select two players every day and hope that one gets a hit, for 57 consecutive games, breaking baseball’s historic single season hitting streak. Good luck.

Maryland’s departure from ACC gets even more acrimonious

Maryland is one of the many schools that has shopped for a better deal in its collegiate alignment and announced 2 years ago that it was departing from the ACC for the Big Ten in search of its pot of gold. The ACC responded by suing to collect an exit fee.

Now Maryland is striking back and has subpoenaed 10 conference schools and ESPN claiming that the ACC violated its own rules on exit fees and that along with ESPN it tried to lure Big Ten schools, according to the Washington Post.