Stadium Tech Report: Comcast says Niners planning for 100 percent fan usage of Levi’s Stadium Wi-Fi network

Screen shot 2014-02-25 at 4.16.18 PMEven as some other sports teams across the country are facing lower than expected usage of their in-stadium wireless networks, the San Francisco 49ers are planning for full capacity use of the Wi-Fi in their new Levi’s Stadium, according to the company supplying the back-end bandwidth.

“Many stadiums plan for 10 to 15 percent [of fans] using the network,” said Mike Tighe, executive director of data services at Comcast Business, in a recent phone interview following the announcement that Comcast would provide some huge pipes — twin 10 Gbps Ethernet fiber lines — as part of its Wi-Fi sponsorship deal with the Niners and Levi’s Stadium. But the Niners, Tighe said, know that their new stadium is a different beast, located smack dab in the middle of super-connected Silicon Valley. As such, Tighe said the team is building a network designed to support a connection from each and every one of the 68,500 possible fans who can fit in the new facility.

“The Niners know the Valley is a tech center, and they are planning for 100 percent of users [on the network],” Tighe said. The new stadium is located south of San Francisco in the city of Santa Clara, the headquarters location of many high-tech companies, whose always-connected workers are expected to be a huge part of the new stadium fan base. Though the team may never truly see 100 percent network use, it is a good bet that Niners’ crowds will be significantly heavier wireless users than the norm. That’s why Comcast is providing the twin 10-gig connections, which Tighe calls “the fattest pipes we offer.”

Comcast’s stadium expertise expanding

Over the last year or so, Comcast has built up an impressive resume of stadium-backhaul deals, with contracts that include bringing business-class services to the stadiums of the Denver Broncos, the Boston Red Sox and Boston Celtics, the Washington Nationals and the Oakland Athletics. Comcast, with headquarters in Philadelphia, also supplies bandwidth and Wi-Fi to the Philadelphia 76ers at Wells Fargo Arena and to the Phillies at Citizens Bank Park.

As providers of the service that eventually connects fans to the Internet, Tighe and Comcast have a front-row seat to the ever-expanding use of mobile devices at stadiums and arenas. One of the selling points of an Ethernet connection is its ability to rapidly scale upward, something Tighe said sports teams are rapidly learning about, especially if the team does well on the playing surface.

The Boston Red Sox, for instance, had a 100 Mbps Comcast connection, but then the team made the playoffs and network demand surged, Tighe said. “The good thing was, we were able to upgrade [the link] to 1 Gig in a week,” he said.

One new twist to wireless networking in stadiums is the need to equally support upload and download traffic, something Tighe said is much different than traditional cellular or wireless deployments, where download traffic was typically as much as five times as big as upload traffic. In stadiums it’s much different as fans spend a lot of time snapping pictures and videos and uploading them to friends or to social media websites.

“People in the stadium are content publishers,” Tighe said.

More stadiums are learning about networking demands

While some stadium tech representatives are still underestimating their potential network capacity needs, Tighe sees a general uptick in the technical knowledge base as more fans arrive with big-screen smartphones and tablets on game days.

“Everyone [in the stadium tech business] is learning and becoming more and more tech-savvy,” Tighe said. “They know people are coming to the stadium with phones and tablets, and expect to view plays from different angles and see replays.”

And when it comes to stadium networks, there may not be a more-anticipated opening than Levi’s, which is scheduled to open its doors to soccer games this summer ahead of the Niners’ season this fall. Tighe is confident that the network — and its backhaul — will change minds as to what is possible in the stadium networking market.

“When people see what the Niners have done it’s going to cause a lot of teams to rethink the fan experience,” Tighe said.

Comcast to power free Wi-Fi at Niners’ new Levi’s Stadium

Who’s got better Wi-Fi than we do? Nobody! Under terms of a 10-year deal announced today, cable giant Comcast will provide backbone services and free Wi-Fi to the San Francisco 49ers’ new Levi’s Stadium in Santa Clara, Calif., scheduled to open this summer. The wide-ranging agreement, which also will see Comcast providing in-stadium video and Internet services as well as voice services for the stadium operations, includes an on-site studio where Comcast’s regional sports network will produce shows, invariably including a lot of 49ers-based content, especially on game days.

No terms of the deal were announced, but for fans who want to stay connected at Levi’s, the twin 10 Gbps backbone pipes Comcast will bring in should be sufficient bandwidth even if everyone in all 68,500 seats fires up an iPhone, iPad or Android device. The sponsorship deal also answers one of the questions surrounding the Niners’ ambitious networking plans for Levi’s, mainly how they were going to pay for their robust Wi-Fi. Answer: They’re letting Comcast foot the bill, partially in exchange for the rights to control video feeds to all of Levi’s extensive digital displays.

The mission for Levi’s Stadium has always been to create an unparalleled gameday experience through the use of innovative technology,” said 49ers CEO Jed York in a prepared statement. “Comcast is the perfect partner to help us achieve that goal, as the services they provide will allow our fans to customize their individual stadium experience through the use of their own mobile devices.”

“Located in the heart of Silicon Valley, Levi’s Stadium will feature new and exciting ways for the team’s fervent and tech-savvy fan base to experience a live event, from ubiquitous WiFi to innovative mobile applications and rich video content,” said Bill Stemper, President, Comcast Business, in the same press release. “This partnership is representative of how Comcast, by deploying our full suite of consumer and business products, can deliver reliable, high-capacity Internet connectivity for fans, media and stadium employees while supporting various multimedia initiatives.”

Comcast now joins a growing list of technology sponsors for the Niners’ new digs, including software giant SAP, networking hardware vendor Brocade, semiconductor giant Intel, and TV maker Sony. What should be interesting is to see how the Niners’ deal with Yahoo over digital content either conflicts or doesn’t with the new Comcast deal.

While there’s probably still room for more vendors on the sponsor train, the Comcast deal is a huge one when it comes to the big question facing a lot of stadium owners and operators these days, namely how do you pay for Wi-Fi and other networking installments? The answer here is, find a dedicated partner who already does this for a living and who also has a related business — a regional sports network — that can also benefit from a close relationship.

‘Big Four’ wireless carriers sign on to use DAS at Niners’ Levi’s Stadium

Levi's StadiumWhenever you are putting a neutral DAS in a stadium, one of the biggest challenges is convincing the major cellular carriers to participate in your deployment. Even before their new arena has opened, the San Francisco 49ers have scored a victory of sorts with the news that the four biggest U.S. cellular carriers — AT&T, Verizon, Sprint and T-Mobile — have all agreed to use the neutral-hosted DAS at Levi’s Stadium.

According to DAS Group Professionals, who are behind the DAS deployment at Levi’s, the system of small cellular antennas will also be synchronized with the stadium’s Wi-Fi coverage to produce “seamless” coverage for fans. Though we are historically wary of promises made before networks go live, the fact that the big players in U.S. cellular all agreed to use the neutral DAS shows at least in some way that the folks putting together the technology at Levi’s have a convincing story.

We’ll have more from DGP and the Levi’s DAS deployment at some point in the future, so stay tuned for the stadium launch that has everyone in the stadium tech marketplace watching and waiting.