Will stadiums soon be able to rent their Wi-Fi networks from equipment vendors?

Nationwide Arena. Credit: Columbus Blue Jackets

Nationwide Arena. Credit: Columbus Blue Jackets

If it costs too much to buy a Wi-Fi network for your stadium, why not rent one instead?

A fairly common option in the world of enterprise networking, the ability to rent, or lease a fully operational Wi-Fi network may soon be coming to the world of sports stadiums and other large public venues, if it isn’t here already. Three of the largest Wi-Fi gear suppliers, Cisco, Aruba and Ruckus, already have public offers of network leasing arrangements, where venue owners could pay some kind of monthly or recurring fee for network setup and operation, instead of buying equipment outright. And Cisco, another leader in the marketplace, is rumored to be offering full-control lease-type arrangements for stadium Wi-Fi networks, possibly beginning with the new Wi-Fi network being built at the SAP Center in San Jose.

Though no large sports stadium has yet publicly announced a deal to lease, or in networking lingo, to buy a “Network as a service,” or NaaS, the idea is potentially attractive to stadium owners and operators, many of whom have struggled with the return-on-investment question ever since the idea of putting wireless networks in stadiums has emerged. While cellular carriers have so far borne the lion’s share of the costs of deploying enhanced cellular systems like DAS (distributed antenna system) in stadiums, the question of “who will pay for the Wi-Fi” is still a big one for many venues, especially those that are only filled several times a year.

The benefits of moving to opex vs. capex

Bart Giordano, vice president of business development for the Ruckus business unit at Brocade, said the idea of leasing a stadium network could be attractive especially to venue owners who don’t have the upfront capital necessary to pay for Wi-Fi, a cost that could run into the tens of millions of dollars.

Under new parent Brocade, Ruckus Wi-Fi gear can be obtained via something called the Brocade Network Subscription, a NaaS program that Giordano said “converts it all to opex — you subscribe to the network and pay a monthly service fee.” Under the subscription program, Giordano said Brocade/Ruckus will actually own the equipment, allowing the venue owner the flexibility of being able to return it or upgrade it as needed.

With many stadiums that deployed Wi-Fi several years ago already going through significant upgrades, the idea of a leased network that could be more easily refreshed with new technology might soon gain favor. Though no Ruckus stadium subscribers have yet been announced, Giordano said “some are coming.”

Aruba, now a Hewlett Packard Enterprise company, has a similar subscription model plan for enterprise wireless deployments, one which company representatives said could be used by stadiums as well. Both companies said such deals could possibly come via consulting partnerships, where the consultant firm manages the relationship and deployment/operation details.

Cisco also has a leasing option available for wireless networks, but so far has not made any public announcements of such deals in the sports stadium marketplace. However, there are reports of Cisco taking a more active role in the ownership, deployment and operation of stadium networks, like the Cisco-powered Wi-Fi currently being installed at the SAP Center in San Jose, home of the NHL’s Sharks. So far, neither Cisco nor the Sharks will comment on any business specifics of the new Wi-Fi network other than its use of Cisco gear.

Can leasing work for stadiums?

While the leasing idea for stadiums isn’t new, the business model has met some challenges along the way of the short history of wireless networks in large venues. So far, third-party integrators like Mobilitie, ExteNet Systems and Boingo have crafted lease-like deals in which the venue does not pay the full cost of the network but instead allows the operators to run networks (typically both DAS and Wi-Fi), earning money by leasing space on those networks to wireless carriers or by selling advertising or sponsorships.

Another leasing model, one that crashed and burned, was the one employed by SignalShare, a company now in bankruptcy proceedings with legal claims of fraudulent business practices against it. SignalShare, which also offered venues networks for a monthly cost, may have been hampered by a lack of financial resources, something that shouldn’t be an issue for companies the size of Cisco, HP and Brocade, who will mainly be offering leases on equipment they manufacture themselves. The larger equipment vendors may also not be under as much pressure as SignalShare was to earn revenues on the network operations, which may make them better able to succeed in the NaaS space.

And while the idea sounds good in theory, there are still unanswered questions about how the leases would work, and whether they will make good business sense for both sides. Unlike enterprise operations in traditional offices, stadium networks are far more complex to install and operate, especially those being retrofitted in stadiums built decades ago. Stadium networks also have a much different operational profile, with traffic coming in large spikes rather than daily workday routines.

But stadium networks can also act as public advertisements of sorts, gaining more attention for vendors in PR than perhaps in direct profits. As the market matures and vendors seek out potential customers who have shied away from Wi-Fi in the past due to upfront costs, leasing may be a way forward for both sides — as long as both can find a benefit to the deal.

Washington upgrades Wi-Fi backbone at FedExField

Screen Shot 2016-11-30 at 11.07.38 AMFans at FedExField now have more bandwidth to use on the stadium Wi-Fi network thanks to a recent upgrade that moved the backbone capacity to 10 gigabits per second, according to a release from the team.

Though it’s never been previously publicly announced by the Washington, D.C. NFL franchise, according to sources close to the team the reported network built by Verizon Wireless using Cisco Wi-Fi gear has been in full operation since last season, albeit under a sort of “soft launch” mode done without any promotion.

With more fans now using the network, the team saw a need to increase bandwidth from the 1 Gbps pipe that had been supplying all the Wi-Fi network needs. For many football-stadium Wi-Fi networks, 10-Gbps pipes are a popular choice, with several stadiums opting for multiple such connections. Levi’s Stadium in Santa Clara, Calif., home of the San Francisco 49ers, has four 10 Gbps pipes as part of its backbone configuration, while US Bank Stadium in Minneapolis, the new home of the Minnesota Vikings, has six 10 Gbps links.

For those who are new to stadium Wi-Fi (or who don’t know the difference between backhaul and actual end-user network speeds), the backbone bandwidth is shared by the entire network, which may have multiple tens of thousands of client devices running off any of hundreds of Wi-Fi access points. Typical user bandwidth speeds on Wi-Fi in large networks can range from single-digit megabits per second anywhere up to 20, 40 or even 60 Mbps, depending upon network configuration and density of users. Any fans attending games at FedExField who want to send us a speedtest please do!

T-Mobile Arena lights up on Vegas Strip

Inside the main doors to T-Mobile Arena.

Inside the main doors to T-Mobile Arena.

Though we haven’t yet been to a live event at T-Mobile Arena, a summertime visit to the new venue revealed a sparkling 20,000-seat arena with a well-planned Wi-Fi network that seems ready to handle the expected crowds that will soon repeatedly fill the venue.

Thanks to a personal technology tour hosted by Cox Business, the entity behind the Wi-Fi network at T-Mobile Arena, we saw many of the 520-plus Cisco Wi-Fi APs, including many that were housed in custom enclosures that the Cox team designed specifically for T-Mobile Arena. Both aesthetics and functionality came into play for the innovative enclosure designs, some of which can be tilted for more exact event-by-event tuning. The arena, a $375 million joint project between AEG and MGM Resorts, opened on April 6, 2016.

Getting ready for the Golden Knights

Editor’s note: This profile is part of our latest STADIUM TECHNOLOGY REPORT, which includes more stadium profiles as well as looks at Wi-Fi at the Mall of America, and analytics software being used by the Cleveland Browns. DOWNLOAD YOUR FREE COPY of the report today!

With two 10-gbps pipes providing backhaul, the arena’s network should be able to easily handle the traffic generated by its upcoming list of events, which will be heavy on concerts until the NHL expansion franchise (recently announced as the Vegas Golden Knights) arrives. There is also a cellular DAS inside the venue, built with equipment from JMA Wireless.

Wi-Fi AP enclosures can be tilted to optimize coverage.

Wi-Fi AP enclosures can be tilted to optimize coverage.

Construction details that we saw that you may not have heard about include the fact that a large percentage of the bowl seats are on moveable tracks, allowing for maximum flexibility in configuration. To compensate for the lack of fixed infrastructure the Cox team used the hanging scoreboard as a prime placement area for Wi-Fi APs, helping solve the traditional bottom-of-the-bowl coverage issues.

Another place where T-Mobile Arena has turned stadium design on its head is with its two “sky lounges” and another exclusive-seating club area at the very top of the building, changing the old “nosebleed seats” section into ultra-lounge type areas that should prove popular for both sporting and entertainment events. The sky lounges in particular are striking, twin triangular decks that jut out over the lower-bowl seats.

From a technology perspective there is also a section of premium seats with tabletop-mounted small TV screens, as well as extra wireless coverage for the press box section. MSR is looking forward to attending a live event at T-Mobile Arena soon, to fully test the impressive looking network installed there. Enjoy the following photo essay: Credit all photos, Paul Kapustka, MSR.

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Panoramic view of the arena seating bowl.

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One of the distinctive “sky lounges” that juts out over the lower seats.

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Close-up of an AP enclosure with the “skyline” art in the background.

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A Wi-Fi antenna points down from the rafters.

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Wi-Fi APs (and speakers) visible on the bottom of the main center scoreboard.

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A Wi-Fi AP enclosure for outdoor lounge area.

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Inside that same AP enclosure.

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One of the under-seat AP enclosures.

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See you soon!

Colorado passes on full-stadium Wi-Fi or DAS for Folsom Field

View of the west stands at Folsom Field, home of the University of Colorado football team. Credit all photos: Paul Kapustka, MSR (click on any photo for a larger image)

View of the west stands at Folsom Field, home of the University of Colorado football team. Credit all photos: Paul Kapustka, MSR (click on any photo for a larger image)

With a No. 9 ranking in all the major polls, the University of Colorado football team is experiencing a resurgence this season, which may lead to a rare CU sellout for this weekend’s final home game against Pac-12 rival Utah.

While the Buffs’ on-field performance in 2016 may have ended years of fan frustration, the 50,000+ fans expected to be in attendance at Folsom Field this Saturday may still experience another form of frustration, mainly in trying to get their mobile devices to connect to the Internet. According to school officials, there is no full-stadium, fan-facing Wi-Fi or cellular distributed antenna system (DAS) network in Folsom Field, and no plans to bring either to the venue anytime soon.

Instead, most fans at the on-campus stadium will rely on one of two nearby macro sites, one each from top wireless carriers AT&T and Verizon Wireless. According to Jeff Lipton, director of real estate for CU, the school decided to pass on bringing Wi-Fi or DAS to Folsom for a number of reasons, including the cost of the systems, the infrequent use of the facility, and potential loss of network control to prospective suppliers.

Hard to justify cost of connectivity for lightly used venue

“Nationally, stadiums are challenging” when it comes to cost justifications for installing wireless networks, Lipton said in a recent phone interview. While Lipton claimed that CU “hasn’t been sleeping on this,” saying the school has been reviewing wireless stadium options for several years, he added that CU had concluded that a cellular DAS wasn’t a good fit for Folsom, which has been the home of CU football since 1924.

Error message shown while trying to connect to ESPN's website at Folsom Field on Nov. 19.

Error message shown while trying to connect to ESPN’s website at Folsom Field on Nov. 19.

One of the main problems is, Lipton said, justifying the cost to bring connectivity to a venue that is only used a handful of times a year. In 2016, Colorado had six home games on its football schedule, the main use of 53,613-seat Folsom Field. This past summer there were two concert dates with the Dead and Company band that filled the stadium, and the stadium is also used as the finish line for the annual Bolder Boulder 10k on Memorial Day.

Though the crowds that do come to Folsom would no doubt enjoy better connectivity, right now it’s not in the cards, Lipton said, especially from a cellular DAS perspective.

“We looked at DAS for the main part of the stadium but determined it was not cost effective, and the vendors wanted a connectivity exclusive” for the rest of the campus, a deal Lipton said CU definitely did not want to agree to.

“We like to control our own [wireless] destiny on campus — we’re not going to give that up in a deal to get DAS,” Lipton said. And, Lipton said that “I’m not sure that [technically] in the long term, DAS is the solution” for stadium networks.

The right way to Wi-Fi

What’s more interesting to CU is finding some way or waiting for new technology to emerge to make owning and operating a Wi-Fi network inside Folsom something that makes sense. When it comes to Wi-Fi, Lipton said that CU has been aggressively installing it in many of the 12 billion square feet of building space it manages at the Boulder, Colo., campus.

Around Folsom, there is free public Wi-Fi available at the new Champions Center (an indoor practice field and offices building located adjacent to the east side of Folsom Field) as well as in the attached parking structure. There is also some free Wi-Fi available for suites and club spaces in the newer structures on the east side of Folsom Field, but nothing for the balance of bowl seating in the stadium.

Folsom's east side structure, which does have some Wi-Fi inside suites and club areas.

Folsom’s east side structure, which does have some Wi-Fi inside suites and club areas.

“We have pretty ubiquitous Wi-Fi throughout campus, and we installed it and run it,” said Lipton. In terms of bringing Wi-Fi into the Folsom Field bowl — as well as to the stands at the Coors Event Center, the school’s 11,00-seat basketball facility — that idea is still being studied by an internal working group, Lipton said.

“We recognize that long term, there are some real revenue opportunities [around Wi-Fi networks] that could pay for this later on,” Lipton said. “But it’s not there yet.”

Any Wi-Fi network that does end up getting built inside Folsom would also have to surmount the non-trivial challenge of bringing wireless networks to a facility with parts that are nearly 100 years old. Part of the bowl also sits in the ground, bringing another degree of difficulty to the idea of getting cables underneath the stands (for possible under-seat or railing-based antenna options). But for newer parts of the stadium, including the north end zone structures and the new east side, bringing connectivity to the stands outside wouldn’t be as difficult.

At the 11,064-capacity Coors Event Center, Lipton said there is some CU Wi-Fi inside the building, but it was not designed for full-stadium crowd access down into the seating bowl.

Unable to send texts, or get Internet access

Though Lipton claims that the two Folsom macro sites — one atop the roof on the stadium’s west side building and another on a building across the street — are working “much better” this season, an MSR visit to Folsom for the Nov. 19 home game against Washington State saw almost zero connectivity, on both the cellular and Wi-Fi front.

A look at the newer north and northeast structures at Folsom Field from the east stands.

A look at the newer north and northeast structures at Folsom Field from the east stands.

Though our tests were sporadic, with only one phone in one part of the stadium, our not being able to send a text message with a photo of the stunning Colorado Rockies backdrop was probably something many others experienced inside Folsom last week, where 48,658 fans saw CU beat WSU 38-24. On the Verizon network, we were almost always looking at a “1x” number for connectivity, which pretty much guaranteed no signal all day long.

Even inside the east building’s 5th-floor club area, where we detected the CU campus Wi-Fi network, our phone couldn’t connect, briefly showing a link but then dropping it as soon as we tried to do anything. There was no visible promotion of the CU Wi-Fi, or any instruction about whether fans should use one of two visible SSIDs, one with a “guest” label and one without. Back out in the stands, we tried to get to the ESPN website to see other college scores, but again our device failed to connect.

While Lipton admitted that “traffic on [football] game days can overwhelm” the macro sites, he still thinks any advanced connectivity has to make fiscal sense. As the one who says he signs contracts for such deployments at CU, Lipton said “there’s an art to every deal.” For Folsom Field connectivity, however, that deal hasn’t yet been done.

5 Bars, JMA Wireless, Cisco part of Wi-Fi and DAS at new Colorado State stadium

Panoramic view of the west and south outsides of the new CSU football stadium. Credit all photos: Paul Kapustka, MSR

Panoramic view of the west and south outsides of the new CSU football stadium. Credit all photos: Paul Kapustka, MSR

Network components haven’t yet been installed at the new under-construction football stadium at Colorado State University — but when they do, integrator 5 Bars and wireless suppliers JMA Wireless and Cisco will all be part of the fan-facing Wi-Fi and DAS networks, according to the companies.

Scheduled to open in time for next year’s football season, the yet-unnamed new stadium is a busy construction scene, as you can tell from the photos we took during a sneak peek at the venue last week (thanks to CSU, Mortenson, 5 Bars and JMA Wireless for the access).

Though specifics on numbers of APs aren’t set yet, 5 Bars said it will be using Cisco equipment in a mixed design of overhead and under-seat AP deployments, depending upon the area of the stadium. JMA Wireless will handle the DAS.

Nice roomy head-end room for all that DAS gear!

Nice roomy head-end room for all that DAS gear!

As you can see from the photos, parts of the stadium have good overhang coverage for mounting, while other parts of the planned 40,000-seat venue are open-bowl construction, which will need under-seat APs for optimal coverage. 5 Bars and JMA reps on hand also said that the distinctive light towers (especially on the east side of the stadium) will also provide antenna mounting sites for top-down coverage.

Unlike Hughes Field, the three miles west-of-campus football facility that just hosted its last game this weekend, the new stadium sits right in the middle of the campus in Fort Collins, Colo. According to our first glances, it looks like there will be sevearl open-terrace type areas inside the stadium as well as a beer garden (or so we heard rumored) outside one of the main entrances. According to CSU, Hughes has been used for football since 1968.

What will be interesting to see is how CSU handles parking for the new venue, which won’t have any large lots surrounding it. We’ll have more updates between now and next football season, so stay tuned!

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A look at the west side stands with press box and suites above

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A look underneath the west side overhang — lots of antenna room

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This shot of the north end of the east stands shows the proximity to campus

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Before long, this tray will be filled with cable and fiber

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Panoramic view of the east and south stands

Seahawks see 4.1 TB of Wi-Fi usage for Monday Night game vs. Bills

Seahawks fans at CenturyLink Field during Nov. 7 game. Credit: Seahawks.com

Seahawks fans at CenturyLink Field during Nov. 7 game. Credit: Seahawks.com

With the Seahawks starting to gain momentum for another playoff push, the Wi-Fi network at their home of CenturyLink Field is getting a good workout as well, with 4.10 terabytes of data used during Seattle’s 31-25 win over the Buffalo Bills on Nov. 7.

The Monday Night Football game, an exciting, close contest, also saw a total of 35,808 unique clients and a peak concurrent user number of 23,281 on the Extreme Networks-powered Wi-Fi network at the stadium, according to Seahawks IT officials. The game set an attendance record for CenturyLink Seahawks games, with 69,084 in the seats, breaking the old record of 69,080 from last season.

According to information from all the games so far this season (see below), the CenturyLink Field Wi-Fi has been seeing strong and growing usage, with unique numbers starting out in the high 20,000-user level and edging up each week. Upload totals also seem to be growing, with maybe the team’s improved record as the impetus.

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