MSR Tech Watch: The Masters is a ‘Major’ IT Challenge for IBM

Everything about the Masters, from Magnolia Lane to the blooming azaleas to the old-timey scoreboards, oozes tradition. But to make sure that you can see all that old-timey stuff on your iPad, it takes a lot of new technology and online-infrastructure smarts. That’s where IBM comes in, as the white-bibbed caddie who makes the Masters come alive online.

“The Masters is all about being more than a tournament, it’s about being a service to the game of golf,” said John Kent, sponsorship marketing technology manager for IBM, which provides much of the technical underpinnings for the Masters.com site and all the tournament’s scoring tabulations. “The challenge is to preserve all the history and tradition, and balance it with technology.”

Take those scoreboards — the iconic white signs that provide drama all their own, when names and scores are manually shifted in a pleasing delay after roars are heard from distant parts of the course. Though technology exists to create LED leaderboards that could update in real time, Kent said the tradition of the manual white boards isn’t going away from Augusta.

“There’s a lot of drama at the course with the manual scoreboards — you can be sitting at 18 and hear a roar somewhere else, and then you watch the scoreboard and wait for that tile to disappear,” Kent said. “The funny thing is, those are the most highly automated manual leaderboards out there, with wireless connections to the crew in back.”

Real-time video another Masters innovation

Since most golf fans aren’t lucky enough to have a Masters badge, the next best thing to being there is live video — and IBM helps the tournament provide a plethora of streaming images at the Masters.com website. During last year’s tournament Kent said the site served up 3 million video streams on Saturday and another 4 million on Sunday, an amazing online total when you consider that many golf fans are glued to the regular broadcast and its almost commercial-free serenity.

According to Kent, the explosion of handheld devices that can serve up video images is partly responsible for the growth in online viewing of the Masters — the Saturday and Sunday online video totals mentioned above were 40 and 80 percent higher respectively than the stats from the same days the year before, and he expects more growth in mobile viewing this year. “We’re seeing a trend of people using the Masters.com site at work on Thursday and Friday, and then using mobile devices on the weekend,” Kent said. “They’re just taking advantage of the best experience available.”

And to make sure that experience is Masters quality, the IBM tech team does its own “range work” in the offseason. This year that meant testing numerous Android-powered devices so that the release this year of the first Android Masters app would be green-jacket good.

“The complexity this year was in the number of devices we had to test,” Kent said. Apple’s iOS, he said, is easier to support since there are a finite amount of things to look at. But with Android devices, Kent said, there is a wide range of differences, not just in hardware form factors but in the different ways the manufacturers implement the Google OS.

At the golf course, IBM does bring in a truckload of servers to help gather, encode and send out to the Internet the video streams for the seven different channels on the Masters.com site. But you might never see any of this infrastructure on camera — just another part of how the tournament and the Augusta National club combine new technology with tradition.

One advantage the Masters has over other major tournaments is that it is played on the same course every year. To support quality images — Kent noted that the Masters was the first golf tournament to be broadcast in color, and the first to use HD — Augusta National has buried miles of fiber beneath its azaleas, to bring signals from cameras without cables lying around.

“The Masters uses plenty of technology, but you’ll never see it,” said Kent.

IBM customers benefit from Masters tests

While there are few businesses that have the kind of explosive one-weekend stress test traffic that the Masters does — Kent said the Masters.com site attracted 10 million unique users last year, who totaled 197 million page views — IBM does learn a lot about how to dynamically allocate resources during the event, which ultimately serves corporate customers better.

“We have a single cloud infrastructure that supports it all, the scores, and the live video,” Kent said about the Masters.com back end. “And our [corporate] clients struggle with the same things — how to build the right cloud and how to dynamically allocate resources as efficiently as possible.”

Masters Week Matchup: Tiger vs. Rory, the Website Battle

One of the huge themes to this year’s Masters golf tournament is how the new phenom, Rory McIlroy, will match up against the “old” phenom, Tiger Woods. With both their golf games at a high level, it should be fun to watch. Until play starts Thursday, we can see how the two golfing stars match up online, by looking at their respective websites.

We’ve always been big fans of Tiger’s site, and it is probably safe to say that Tiger was the first major sports star who forced the media to quote him off his website, instead of via direct interviews. That may also be why now you see many media types ready to kick Tiger when he is down. But the Tiger Woods website is still a great place to go to get info on all things Tiger, albeit in a very sanitized, sponsor-friendly way.

We didn’t even know that Rory McIlroy had a website but a tweet from the defending U.S. Open champ today let us know that he has a spiffy new site up, and that we probably won’t be hearing anything from McIlroy on social media the rest of the week as he starts his Masters grind:

Tiger is also active on Twitter today, talking about a great practice round with old pal Mark O’Meara and promoting a new charity effort over on Facebook. We’ll see if there are any post-round Tiger tweets as the week unfolds.

Any folks out there who like the new-look Rory site? I am more a fan of the button-down style of Tiger’s site; anytime there is too much Flash or automated stuff on a site I am turned off. Are you a fan of the new or the old? Is there some reason that using the new stuff increases traffic? Use the comments below to register your own web-design expertise.

Watching Golf This Week: Houston and the Last Chance for Masters

Welcome to a new feature here at MSR, something we are calling “Watching Golf this week,” at least until we come up with a better title. Anyway, what we’re doing is compiling all the ways you can watch the PGA Tour this weekend — online, on TV, on Twitter, and anywhere else we can find. Please give us a shout in the comments if you know of other outlets or have favorite columnists or reporters who follow pro golf. It’s all about sharing here so don’t be shy.

With one week to go before the Masters, this week’s Shell Houston Open is the last chance for players who don’t already have an invite to get one by either winning the event, or by doing well enough to move into the top 50 in the overall rankings, either of which will stamp your ticket to Augusta. Who’s on the bubble and needs to do well? Ernie Els, seeking a Masters title for his Hall of Fame resume, stands at No. 58 and just missed winning a couple weeks ago. Fred Couples (winner last week on the Champions Tour — ready for Augusta?) and defending Houston champ Phil Mickelson will also be on hand, so even with no Tiger the Houston stop should have its own drama worthy of watching.

Here’s where to follow the action:

SHELL HOUSTON OPEN

(all times Eastern)
TV COVERAGE
Thursday, March 29 — Golf Channel, 3 p.m. — 6 p.m.
Friday, March 30 — Golf Channel, 3 p.m. — 6 p.m.
Saturday, March 31 — NBC, 3 p.m. — 6 p.m.
Sunday, April 1 — NBC, 3 p.m. — 6 p.m.

RADIO
SIRIUS XM (Satellite)
12 p.m. — 6 p.m., Thursday-Sunday

ONLINE
No PGA Live@ coverage for Houston. But get ready for plenty of online at the Masters next week.

PGA SHOT TRACKER
This thing is addictive. Live updates of every shot, with length, where it landed, how far the player has to go to the hole. Like eating potato chips.

TOP TWITTER FEEDS TO FOLLOW
Golf Channel — official Golf Channel feed
@PGATOUR — official PGA Twitter feed
@StephanieWei — great golf writer who is a Twitter fiend

LOCAL FLAVOR
The Houston Chronicle and writer Steve Campbell has you covered for local flavor this week.

WHAT’S THE COURSE LIKE?
Check out the PGA’s Inside the Course feature for a look at Redstone Golf Club.

WHO WON THIS THING LAST YEAR?
Lefty — aka Phil Mickelson. He’ll be paired with a couple other Masters champs, Boom Boom Freddie and Charl “no nickname yet” Schwartzel.

FEDEX CUP LEADERS
1. Johnson Wagner, 1,017 points
2. Rory McIlroy, 1,015
3. Kyle Stanley, 954
4. Mark Wilson, 887
5. Phil Mickelson, 880
See the full standings for the FedEx Cup points list.

WORLD GOLF RANKINGS
1. Luke Donald; 2. Rory McIlroy; 3. Lee Westwood; 4. Martin Kaymer; 5. Steve Stricker.
See the official World Golf Ranking list.

Masters Adds Android Apps, More Online Coverage

Screen shot of an Android app for the Masters golf tournament.

In addition to its comprehensive, almost commercial-free TV coverage, the Masters golf tournament announced Wednesday that it will have apps for Android-based smartphones and tablets for online viewing of this year’s tournament. Though the golf that counts won’t start until next Thursday, April 5, Masters coverage this year begins next Monday with a new live program called “On the Range” which will air live on Masters.com.

In past years the Masters has had only apps for Apple iPhones and iPads, and charged $1.99 for a premium iPad app; this year, all apps are free and can be downloaded from the links on this page.

Live television coverage of the event this year starts on Wednesday April 4 with some coverage of the famed par 3 contest, aired from 3 p.m to 5 p.m. Eastern time on ESPN. ESPN will also broadcast live golf coverage from 3 p.m. to 7:30 p.m. on Thursday, April 5 and Friday, April 6. On the weekend TV coverage shifts to CBS, from 3:30 p.m. to 7 pm on Saturday, April 7 and from 2 p.m. to 7 p.m. on Sunday, April 8 (all times Eastern).

Real golf nuts will probably watch both on TV and online, as the Masters once again will outdo all other sports events with seven different live feeds to choose from, including cameras focused on the famous “Amen Corner” stretch of holes 11, 12 and 13. There will also be live 3D streaming video from the par 3 contest as well as during competition, along with more scores, stats, highlights and Masters features than you will probably have time to consume. Stay tuned here to MSR for more ways to follow the Masters as we lead up to the big week.

Timeout Tuesday: The All-Tiger Edition

Time for some time-wasting videos since it is Tuesday. And who better to have as a subject than the most interesting man in golf right now, Tiger Woods? Here’s a few snippets including a good recap interview following Sunday’s win at the Arnold Palmer Invitational at Bay Hill, and an oldie but goodie showing Woods’ probably most historic shot at the Masters. Which, in case you didn’t know, starts in a little more than a week.

Here’s ESPN’s Tom Rinaldi, for once not having to wince while he interviews Tiger:

Want to play like Tiger? You can of course, via his new video game. And this video teaches you how to play better in the wind. In the virtual wind, that is:

And here are a couple Tiger Augusta classics… one destructive (though he still made par on the hole) and one majestic. Verne Lundquist with the classic call… “In your life have you seen anything like that?” What will happen next weekend? You’ll be watching, of course.

Sunday Sermon: Thanks to Tiger’s Win, We’ll All Watch the Masters

I only got to see highlights of his victory Sunday so the thing that stuck me the most was how Tiger Woods was staring down his approach shots. Holding a pose, like a hitter who was looking for a fastball and got one. With two weeks to go to the Masters, Tiger is dialed in — and that’s why we’ll all be watching, on TV, or online, when the Masters happens.

In the long run another win at the Arnold Palmer Bay Hill Invitational presented by MasterCard won’t mean much in Woods’ long string of victories. But No. 72 was more important than most given the long stretch of time between it and No. 71. November of 2009 was the last time Woods was victorious in a regular Tour event, and we all know what else happened in between. Nothing short of one of the more epic personal meltdowns and letdowns of all time. For some of that he will never be forgiven, and rightfully so. But when it comes to golf it appears Tiger is ready for some major redemption.

And whether he makes it all the way back or not — whether he resumes his chase of Jack Nicklaus and the Golden Bear’s 18 major titles — we will all be compelled to watch what is probably the best and most pure event broadcast in sports today, the Masters. If you’re watching on TV it’s nothing short of heaven, since there are so few commercials, maybe just a few an hour. It’s nonstop golf in one of the world’s premier settings.

And online, the Masters has long set the standard of what Internet coverage should be. The tournament was the first to really show different views online, including a steady diet of “Amen Corner,” which is a great way to watch — instead of the television bounce-around with a focus on the leaders the Amen Corner cams watch holes 11, 12 and 13 and you get to see every group go through there. There’s also separate “channels” for holes 15 and 16, which are interesting in their own right. There may be many things you can call the Masters “stodgy” for but online coverage isn’t one of them. Here’s Chairman Billy Payne from last year, talking about how the Masters thinks about online coverage:

We continue to work hard on our Internet presence. Our website offers the many options that its visitors have come to expect: Live, high-definition quality video, realtime scores and comprehensive coverage. But this year we have added groundbreaking enhancements with up to nine live video feeds and some truly amazing beauty sequences showcasing Augusta National at its best.

As I’ve said before over the last several years, to the extent that emerging technology is
allowed, the development of digital media will continue to be a part of our larger communications efforts and will hopefully present the Masters and the great game of golf in a unique and exciting manner.

Every year, the Masters is great viewing, either on TV or online. And now with Tiger in form, it will be even more compelling.