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Stadium Tech Report: Verizon, AT&T DAS upgrades at MetLife Stadium await Super Bowl Sunday

January 27, 2014 by 7 Comments

Verizon branded gate at MetLife Stadium. Credit: Verizon Wireless

Verizon branded gate at MetLife Stadium. Credit: Verizon Wireless

Super Bowl foes the Seattle Seahawks and the Denver Broncos have only had two weeks to prepare for each other. But Verizon Wireless and AT&T have been preparing for the roman-numeral date at MetLife Stadium for more than a year. Will the Verizon Wi-Fi and DAS, and AT&T’s separate DAS be able to handle the wireless needs of the fans at the NFL’s biggest game? Tune in Sunday to see!

We might be one of the only news outlets who care more about the wireless networking at Super Bowls than the game itself, but for many in the stadium tech industry the biggest single game in America’s most popular sport is always somewhat of a wireless watershed. Perhaps at no other event do attendees spend so much time shooting selfies and posting them as they do from the site of Super Bowl Sunday. Even in the expected cold, it should be no different this week at Super Bowl XLVIII at MetLife Stadium in New Jersey, where game time is scheduled for around 6:30 p.m. Eastern.

But well before that, fans will be testing the Verizon-built Wi-Fi network and both of the big carriers’ DAS deployments inside MetLife. According to reps from both companies that we spoke with last week, the carriers are ready.

Verizon spokesman David Samberg told us via email last week that an upgrade of the Verizon DAS in MetLife this past season means there are now more than 500 DAS antennas inside the facility. See some of the photos provided by Verizon that show the clever hiding spots Verizon engineers have found over the last 18 months as they’ve added capacity to a network built just a few years ago.

AT&T has also put in a brand-new DAS over the past year, with another 500-plus antennas of its own. “For the last year or so we’ve been working on our pre-game and game day network playbook in an effort to provide the best possible wireless experience for our customers,” said Michael Maus, assistant vice president of network services at AT&T, via email. “In anticipation of the huge volume of data and voice usage expected [for the Super Bowl], we’ve built a new state of the art antenna system inside the stadium, we’re rolling in portable cell sites both at the stadium, and to support the tailgate areas, and we’ve augmented coverage in New York City to support the activities there.”

Rooftop DAS equipment. Credit: Verizon Wireless

Rooftop DAS equipment. Credit: Verizon Wireless

For Verizon’s own customers, 4G LTE capacity at MetLife has been quadrupled since last year, according to Samberg, who said that all stadium upgrades were completed by October, giving Verizon multiple chances to test its system against crowds at New York Giants and New York Jets home games. So far, Samberg said, so good.

More traffic than last year’s Super Bowl already

While yours truly opined earlier this year that this year’s Super Bowl might not set a wireless traffic record, we didn’t take into account some simple numbers — mainly, that MetLife Stadium’s official capacity of 82,566 is bigger than the Superdome’s 72,003. So, even if it’s cold, having 10,000 more people on hand probably means more bandwidth consumed, even if this year’s game doesn’t have a power blackout in the second half. (And even if it does, Samberg said the network shouldn’t go down since Verizon has backup power supplies on hand.)

Find the DAS antenna! Credit: Verizon Wireless

Find the DAS antenna! Credit: Verizon Wireless

Our only problem with record wireless numbers from Sunday’s game is that we probably won’t ever see an actual number, since Verizon historically shies away from providing a score. Instead it just issues press releases saying things like “way more traffic this year than last!” and then expects us all to believe that without numbers. The good news for fans at the game is that the in-stadium Wi-Fi network, also built by Verizon, is free and open to customers of all carriers, or basically anyone with a device that has a Wi-Fi chip. But Verizon, like big competitor AT&T, has been beefing up its DAS installations significantly because most people try cellular first, even at stadiums, before instructing their phones to find a Wi-Fi network. AT&T, to its credit, usually does deliver a wireless scorecard quickly after big events. So at least from AT&T’s perspective we should find out if this year’s game sets another record.

Aside from the stadium improvements, Verizon will be showing a demonstration of a technology this week that could make DAS more of a competitor to Wi-Fi on the high bandwidth side of things. Called LTE multicast, the technology basically establishes set channels for LTE devices that will “broadcast” video, like a TV channel. (This idea is similar to the StadiumVision Mobile technology Cisco uses at stadiums like Barclays Center.) Theoretically, LTE multicast could let fans use a cellular connection to view multiple video streams, something you would need to use Wi-Fi for it to have any chance of working. But the multicast demo won’t take place at MetLife, but instead at Bryant Park in Manhattan this week. If you are in the city, check out the demo and let us know what you think.

No NFL Mobile at MetLife

And here’s something else you won’t be able to use at MetLife during the Super Bowl: Verizon’s own NFL Mobile app, which outside the stadium will be the only smartphone platform you’ll be able to watch the game on. (The Fox streaming site and app will only work with tablets and desktops or laptops, per the league’s rights agreement with Verizon.) Next year, the rights for NFL Mobile will change and if the local game (like, say, the Super Bowl) is on TV, you’ll be able to use NFL Mobile to watch it even if you’re at the stadium. But not this year! (To give one answer as to why, if you are at the game, you might want to watch it on your cell phone, we say: Bathroom or beer lines!)

More stadium infrastructure photos below:

AT&T DAS antennas at MetLife. Credit: AT&T

AT&T DAS antennas at MetLife. Credit: AT&T

AT&T's new head-end building at MetLife, where its DAS gear is housed. Credit: AT&T

AT&T’s new head-end building at MetLife, where its DAS gear is housed. Credit: AT&T

Inside the AT&T head-end building at MetLife. Cables! Credit: AT&T

Inside the AT&T head-end building at MetLife. Cables! Credit: AT&T

Filed Under: 4G LTE, AT&T, Cisco, DAS, Denver Broncos, Fox Sports, iPad, iPhone, Live sports via mobile, MSR Guides, NFL, NFL Mobile, Seattle Seahwaks, Super Bowl, Verizon Wireless, Wi-Fi Tagged With: , , , , , , , , , , , , , , , , ,

Fox: We’re ready for big Super Bowl streaming audience

January 24, 2014 by 2 Comments

While nobody can predict how things like a stadium blackout or a polar vortex might affect the broadcast of an event like the Super Bowl, executives at Fox are doing all they can to prepare to make sure this year’s online coverage of the NFL’s championship game goes off as well as possible.

With viewership expected to exceed last year’s total of 3 million unique online viewers, the live stream of Super Bowl XLVIII will be available on iPads in the Fox Sports Go app and via a browser at FoxSportsGo.com. The online feed will be available free to anyone with an Internet connection starting at 12 a.m. ET on Sunday, Feb. 2, and will also include access to a Spanish-language broadcast.

But remember: The live streaming from Fox is only available for desktops or laptops, or via an iPad using the FoxSportsGo app. Because of NFL rights contracts, to watch the game live on a smartphone you need to be a Verizon customer and have the $5 per month premium version of the NFL Mobile app installed.

No matter which platform you choose to use, as always the Super Bowl should be a compelling story, even if that tale is something other than the game between the Denver Broncos and the Seattle Seahawks. Super Bowl XLVIII is scheduled to start around 6:30 p.m. ET from MetLife Stadium in New Jersey, where snow and cold may be part of the equation.

“It should be interesting, with [possible] weather in New Jersey,” said Clark Pierce, senior vice president of mobile and advanced platforms for Fox Sports, in a phone interview earlier this week. “We’re ready for traffic to spike at some moment when something happens, and we get a lot of concurrent users. We’ll see how we do.”

Tablet audience keeps fueling growth

Granted, the online viewer numbers for the Super Bowl are completely dwarfed by the regular TV viewers, which for last year’s game totaled 164 million. But having 4 million unique viewers online is a huge digital audience, and it’s one that Pierce said Fox has been planning for over the past few years.

“We know what CBS did [for streaming] and we know what NBC did,” Pierce said of the networks which had the Super Bowl broadcast the past 2 years. “And we’re working with [content delivery network provider] Akamai, and it’s not their first rodeo. So I think we’re ready for whatever can happen.”

Perhaps the biggest number of online viewers for this year’s Super Bowl will come via Apple iPads, the market leader in the tablet form factor. While Fox has not yet released viewer numbers by device or platform for its restricted streaming of the NFC playoff games, it did say it had a record 2.4 million visitors to its FoxSports.com website on championship Sunday, a 53 percent increase over the previous year. Pierce said increases in digital viewers are partially due to the expanding tablet market, and tablet owners getting more comfortable watching sports on a smaller screen.

“The concept of watching TV on a smaller screen is another year down the road and people are just that much more used to it,” said Pierce, who also said that online viewers may choose tablets over laptops or desktops due to clearer pictures.

“People are getting spoiled by Apple and Android devices with really high screen resolution,” Pierce said.

Streaming delay inevitable

What doesn’t work so well with any live streaming option is trying to use it as a “second screen” alongside a live TV broadcast. Because of the technical necessities of putting a live signal online — which includes mainly taking the TV feed and encoding it to the Internet — delays between “live” TV and the show online can be from 20 seconds to a minute or more, Pierce said.

“It does take time to take a big HD picture and encode it into IP,” Pierce said. “There’s just no way around it.”

In the future, Pierce hopes to help Fox add more features to its online offerings, maybe making them something like what broadcast engineers see in the event production studios, with multiple monitors offering different feeds and live stats. Still, just having a free online broadcast is a huge leap forward from the recent past.

“It’s been exciting to build it, and in the future our team hopes to add more content and features,” Pierce said. “The horizon is pretty exciting.”

Filed Under: Apple, Apps, CBS Sports, Denver Broncos, Fox Sports, iPad, NFL, NFL Mobile, Seattle Seahwaks, Smartphone, Super Bowl, Tablets, Verizon Wireless Tagged With: , , , , , , , , , , , , , ,

New Year’s Prediction: No wireless data record at 2014 Super Bowl

December 31, 2013 by 2 Comments

Even though the steady march of smartphone and tablet use at sporting events seems to show no sign of decreasing anytime soon, I am going to go out on a small limb here on the last day of 2013 and predict that we will NOT see a new record for mobile data use at the upcoming Super Bowl XLVII.

Why? Because it’s outside, in New Jersey, and it will very likely be cold or snowy — so the lucky fans who get to freeze their behinds off will most likely keep their fingers inside their gloves or mittens, and not expose them to the elements just to text, post photos or view handheld video. Well, some if not many people probably will, since MetLife Stadium has (reportedly) one of the better Wi-Fi installations in the NFL. And maybe there will be a power outage, which is always good for more wireless use. But still — it’s not such a stretch to think that fewer people will be using their phones at MetLife than at the Superdome from last year, right?

Or will new records be set anyway, since probably more fans will have more devices and more people now know that they can get a decent signal inside a stadium? If you are reading this blog you are probably among the select crowd who cares about such statistics, so stay tuned and we will provide you with updates since we usually get them from the cell providers and stadium operators the week after the big game. For now, happy new year to all and here’s to a great 2014 in stadium technology and mobile sports.

Filed Under: 4G LTE, AT&T, NFL, Super Bowl, Wi-Fi Tagged With: , , , , , , ,

Friday Grab Bag: 49ers’ Levi’s Stadium isn’t a fit for MNF

December 13, 2013 by Leave a Comment

The San Francisco 49ers will be playing in a brand new stadium next season but no matter how well the team performs on the field it looks unlikely that it will have any home games broadcast for Monday Night Football, at least for the first season.

The soon to be finished facility — in Santa Clara, Calif., well south of the team’s namesake city — does not have enough of its own parking spaces and is planning to use neighboring office lots for its weekend games but these spaces are in use when the fans start to arrive for the games on weekdays. According to a report in the San Jose Mercury News the team isn’t asking for any of the sought-after prime-time MNF games or the Thursday night games until it can figure out how to fit all the fans’ cars in lots jammed by the folks who work in Silicon Valley.

One option the team is now considering is asking its neighbors to change their work hours to accommodate the team. Wonder what Marissa Mayer thinks about that idea?

BlackBerry history
If you are one of the few, the proud, the remaining BlackBerry users this is a pretty interesting read from Bloomberg. It is an oral history of the rise and fall of the BlackBerry, a device that probably did more than any other to kill the pager and usher in the age of smartphones.

Bloomberg conducted dozens of interviews to get a good picture about the rise of the platform and then its sad decline. Interesting to see if any of the current tech behemoths will follow the same path.

Google Glass takes another hit
Google Glass may be banned in another state as Illinois is now considering banning drivers from using the wearable computing devices, joining Delaware, New Jersey, West Virginia and Great Britain as well as sundry businesses and bars.

Mobile Marketer makes a spirited defense of the technology but it seems to me that they missed the point in a few places: they are not the same as a security camera and does anybody honestly believe that having a second image in front of a driver’s eye will make them safer?

A Heisman tale
As the college football season winds down the talk about who deserves the Heisman always starts coming to the forefront. Should they look at more than just offensive players, did so and so’s stats really put him in the race.

Well the Washington Post has taken a different tack and did a very interesting piece on the history of the first 78 trophies, where they are now and how they got there. It’s a fun read.

NBA to embrace its inner geek
Baseball in the last decade or so has undergone a revolution in the way that stats are looked at, with the time honored numbers such as RBIs, Wins and HRs getting re-evaluated in terms of how they relate to the team and individuals performance.

Football is also undergoing that same revolution to a smaller extent and now the NBA has joined the fun with the launch of NBA.com/stats web page that will feature detailed box scores and video from all of its games.

Super Bowl will be no walk in the park
The rules for parking, tailgating and generally schmoozing at the upcoming Super Bowl in New Jersey are out and it looks like if you are attending you had better leave the house early if you don’t want to miss the game.

No walking through the parking lots, you must either drive or take mass transit, no tailgating or BBQs allowed and a host of other restrictions. Who says that NFL stands for No Fun League?

Filed Under: Baseball, Basketball, BCS, BlackBerry, Google, Major League Baseball, Monday Night Football, NBA, NCAA Football, NFL, Super Bowl Tagged With: , , , , , , ,

USA Today gets into sports-event ticket business

December 12, 2013 by Leave a Comment

usatody

I think fans everywhere agree that there are a huge number of sporting events that they would be interested in attending, at least once in their life, but finding out how to apply for tickets much less working your way through the red tape will always be an impediment.

Now leaping to the (possible) rescue is USA Today Sports Media Group which has teamed with QuintEvents to launch a joint venture called USA Today Sports Events that promises access to the biggest sports events.

The effort seeks to establish USA Today Sports as the go-to site for fans looking for tickets and packages to events such as the NFL’s Pro Bowl and Super Bowl, Kentucky Derby and the NBA All-Star game, among others.

It does not just offer tickets but much more in some cases such as access to players and coaches, the ability to walk a field or arena prior to an event, hospitality tent and parties access, and other amenities. The packages it offers are not third-party ones that cobble together hotels, seats and transportation but ones from the official sponsors of the events.

A look at the website shows it is offering tickets for the upcoming Super Bowl next year, with a clock counting down the days, hours and minutes. It has a link to different ticket packages, then a second to extras that can be added to your package, then a seating chart and so on. Currently tickets max out at $11,799 each.

The Level White Package starts with seats at $5,899 and has seats in the corner of level 100 at MetLife Stadium. The amenities include a $100 In-Stadium Super Bowl XLVIII merchandise coupon, preferred on-location parking (for an addition fee for the actual parking) and access to the NFL On-Location venue.

It does seem that all but well-heeled fans are increasingly phased out of the modern sports picture and while I like the idea of this and if I had the cash might actually try and use the service but increasingly fans of teams are the last that get served by the leagues when the biggest events come around, forcing them to try all sorts of maneuvers to get tickets. Maybe USA Today can also start a business finding bargain seats for real fans who aren’t loaded with cash?

Filed Under: All Star Game, Baseball, Basketball, BCS, Daytona 500, FIFA, Major League Baseball, NASCAR, NBA, NCAA Football, NCAA Hoops, NFL, NHL, Rose Bowl, Stanley Cup, StubHub, Super Bowl, Tennis, The French Open, USA Today, Wimbledon, World Baseball Classic Tagged With: , , , , , ,

MLBAM Reaches Out to Level 3 to Help Expand Media Services

July 30, 2013 by Leave a Comment

mlbtv

Major League Baseball Advanced Media (MLBAM), MLB’s interactive and media arm has expanded its partnership with communications service provider Level 3 Communications in a deal that will add data center services to the other services that Level 3 already provides MLBAM.

The expanded relationship will call for Level 3 to add data center services that will include support for MLBAM’s digital media products such as MLB.TV live video streaming as well as archival and backhaul support. Level 3 already provides Internet and content delivery technology.

Level 3 will be handling the workload from its Premier Elite data center located within its Uptime Institute Tier III Certified Scott Data Center in Omaha, Neb. MLBAM will also have access to Level 3’s international network that includes 350 data centers.

Level 3 has had a focus on providing sports media services for some time and delivers broadcast services via its Level 3 Vyvx Services network that has handled everything from the Super Bowl and major college bowl games, MLB, Fox Sports, UEFA matches, and postseason basketball games. It provides a variety of online streaming and backup services.

The relationship has taken an interesting turn, as while Level 3 is providing a variety of streaming and storage services to MLBAM, MLBAM has in turn been providing backend services to other sports, including the NCAA’s March Madness, according to a report here.

Filed Under: Baseball, ESPN, Fox Sports, Live sports via mobile, Live Sports Video Consumption, Major League Baseball, NCAA Football, NCAA Hoops, NFL, Super Bowl Tagged With: , , , ,
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