ESPN: March Online Highs, Par 3 Contest Lows

Is this any surprise? ESPN announced Wednesday that it had a “record-setting month in March, with new highs for mobile web and app usage, as well as video content and alerts.” We will get into the numbers below but — after all ESPN is the World Wide Leader and in an era of digital, mobile explosion its online numbers should be like Apple’s quarters: Every time, more.

Here is the snippet from ESPN PR on the online explosion:

ESPN mobile web and apps served an average minute audience of 103,000 in March, with an average of 5.1 million daily unique visitors (an increase of 22 percent over March 2011) and 3.1 billion total minutes for the month. ESPN apps in March had 3.6 million average daily uniques (up 125 percent over March 2011) and 1.5 billion minutes (up from 595 million in March 2011).

ESPN Mobile delivered 45 million video starts in March, including 24.6 million from mobile web and 19 million from the ESPN ScoreCenter handset and table apps, both record highs for a single month. In addition, ESPN delivered 1.5 billion alerts in March, also a record high for any month.

Yet for all its online savvy, ESPN found itself the victim of Mother Nature Wednesday at the Masters, when rainstorms turned its highly hyped live coverage of the Par 3 Contest into a rainout discussion with Mike Tirico at the helm. Now I like Mike Tirico. But I’m not wasting bandwidth watching Mike talk to Andy North about who might win the Masters. Jack and Arnie and Gary trading barbs and small iron play? I was just getting hooked when the toondershowers took over. I was surprised that ESPN had no backup other than having the studio guys start talking. And when they did, I clicked off the online stream and… went back to work.

No golfers ready for live interviews? No Dan Jenkins with some lore? In my mind ESPN whiffed a bit on a prime opportunity to show its Masters chops. (I also have had trouble all day with ESPN’s video feeds not loading properly — anyone else notice this?) But we have seen this before — ESPN doesn’t always do so well when there isn’t a script to follow. Let’s hope the WWL is back on its industry leading form on Thursday. Because we all will be watching.

Watching Golf This Week: The Masters

OK golf fans, time to get interactive and help us out. We know there is no way in hell that we are going to find every outlet covering the Masters this week, but we’ll try. And with your help we can do that sharing thing that everyone loves about the Internet. So here is our “first draft” attempt, going out on Wednesday since there is going to be coverage of the par 3 event Wednesday and who doesn’t want to watch that? But instead of typing it in this post we are going to simply say:

HERE IS THE MAIN MASTERS COVERAGE LINK.

HERE IS THE MAIN CBS MASTERS PAGE.

HERE IS THE CBSSPORTS LIVE ONLINE COVERAGE PAGE.

OK, that takes care of 99 percent of your questions. Now. Unless you’ve been under a rock you know all the story angles — Tiger vs. Rory, Tiger vs. Phil, Rory vs. Keegan, who the heck is Charl Schwartzel — so we don’t need to repeat those here. The only big question left is how to watch — on broadcast or cable, where there are so few commercials you might want to keep an empty jug handy next to the couch if you know what I mean; online, where Masters.com and CBSSports.com will have seven different live streams of video; or at any one of the many live-blogging outlets. If you know of one that we don’t have listed, add it to the comments; we’ll update this post throughout the week.

Here’s where to follow the action:

THE MASTERS

(all times Eastern)
TV COVERAGE
Wednesday, April 4 (par 3 Contest, live) — ESPN, 3 p.m. — 5 p.m.
Thursday, April 5 — ESPN, 3 p.m. — 7:30 p.m.
Friday, April 6 — ESPN, 3 p.m. — 7:30 p.m.
Saturday, April 7 — CBS, 3:30 p.m. — 7 p.m.
Sunday, April 8 — CBS, 2 p.m. — 7 p.m.

RADIO
SIRIUS XM (Satellite)
2 p.m. — 6 p.m., Thursday-Sunday
Sirius will also have several feature shows. Check this schedule for more.

Masters.com
There will be a live streaming radio report on the Masters.com site.

ONLINE
Full live video coverage at Masters.com and CBSSports.com. Different cameras start at different times each day, so… check the schedule to see when they go live. Right now tentative start times for Thursday are: Amen Corner camera, 10:45 a.m.; Holes 15 & 16, 11:45 a.m.; Featured Groups 1 & 2, 12:00 p.m.

ESPN’s live ESPN3 coverage of the Par 3 contest

ESPN: The Worldwide Leader will be at the Masters in force, with its live coverage Wednesday, Thursday and Friday, and more online coverage goodies. Here is ESPN’s Tournament Central link. This is also a good place to check for live ESPN online coverage, via ESPN3 or the WatchESPN app for mobile devices. Remember, the WatchESPN app only available for cable subscribers of Bright House Networks, Time Warner Cable, and Verizon FiOS TV. Comcast customers are still out of luck.

ESPN also has the Putting at Amen Corner game online, as well as the popular Best Ball Majors fantasy game, which plays just like the NCAA hoops brackets. We’ll have an MSR group to join, stay tuned or follow me on Twitter @PaulKaps for more info.

Golf.com is going Masters overboard, with more content than you could possibly read. But the Sports Illustrated group of writers hanging out there may be the best covering the game right now.

PGA SHOT TRACKER
There will be NO Shot Tracker at the Masters. Too bad.

TOP TWITTER FEEDS TO FOLLOW
Dan Jenkins — golf’s Shakespeare. From Texas. Hope he is on form for the Masters. If you don’t know who he is, hit Google. And buy a few books.
Geoff Shackelford — well known golf writer is slinging Masters lore and great links.
Golf Channel — official Golf Channel feed
@PGATOUR — official PGA Twitter feed
@StephanieWei — great golf writer who is a Twitter fiend

LOCAL FLAVOR
The Augusta Chronicle knows how to play the biggest event of the year. A good bookmark.

WHAT’S THE COURSE LIKE?
Here’s an incredible service: The Masters course page has video flyovers of each hole. I think I will only spend about 80 hours on this page alone.

Want to check out the historic clubhouse? Sports Illustrated’s Golf.com has a video that takes you inside.

WHO WON THIS THING LAST YEAR?
Do you need a refresher? It was Mr. Four Birdies in a row to close, Charl Schwartzel.

FEDEX CUP LEADERS
1. Hunter Mahan, 1,314 points
2. Johnson Wagner, 1,056
3. Rory McIlroy, 1,015
4. Phil Mickelson, 988
5. Kyle Stanley, 954

See the full standings for the FedEx Cup points list.

WORLD GOLF RANKINGS
1. Luke Donald; 2. Rory McIlroy; 3. Lee Westwood; 4. Hunter Mahan; 5. Steve Stricker.
See the official World Golf Ranking list.

MSR Tech Watch: The Masters is a ‘Major’ IT Challenge for IBM

Everything about the Masters, from Magnolia Lane to the blooming azaleas to the old-timey scoreboards, oozes tradition. But to make sure that you can see all that old-timey stuff on your iPad, it takes a lot of new technology and online-infrastructure smarts. That’s where IBM comes in, as the white-bibbed caddie who makes the Masters come alive online.

“The Masters is all about being more than a tournament, it’s about being a service to the game of golf,” said John Kent, sponsorship marketing technology manager for IBM, which provides much of the technical underpinnings for the Masters.com site and all the tournament’s scoring tabulations. “The challenge is to preserve all the history and tradition, and balance it with technology.”

Take those scoreboards — the iconic white signs that provide drama all their own, when names and scores are manually shifted in a pleasing delay after roars are heard from distant parts of the course. Though technology exists to create LED leaderboards that could update in real time, Kent said the tradition of the manual white boards isn’t going away from Augusta.

“There’s a lot of drama at the course with the manual scoreboards — you can be sitting at 18 and hear a roar somewhere else, and then you watch the scoreboard and wait for that tile to disappear,” Kent said. “The funny thing is, those are the most highly automated manual leaderboards out there, with wireless connections to the crew in back.”

Real-time video another Masters innovation

Since most golf fans aren’t lucky enough to have a Masters badge, the next best thing to being there is live video — and IBM helps the tournament provide a plethora of streaming images at the Masters.com website. During last year’s tournament Kent said the site served up 3 million video streams on Saturday and another 4 million on Sunday, an amazing online total when you consider that many golf fans are glued to the regular broadcast and its almost commercial-free serenity.

According to Kent, the explosion of handheld devices that can serve up video images is partly responsible for the growth in online viewing of the Masters — the Saturday and Sunday online video totals mentioned above were 40 and 80 percent higher respectively than the stats from the same days the year before, and he expects more growth in mobile viewing this year. “We’re seeing a trend of people using the Masters.com site at work on Thursday and Friday, and then using mobile devices on the weekend,” Kent said. “They’re just taking advantage of the best experience available.”

And to make sure that experience is Masters quality, the IBM tech team does its own “range work” in the offseason. This year that meant testing numerous Android-powered devices so that the release this year of the first Android Masters app would be green-jacket good.

“The complexity this year was in the number of devices we had to test,” Kent said. Apple’s iOS, he said, is easier to support since there are a finite amount of things to look at. But with Android devices, Kent said, there is a wide range of differences, not just in hardware form factors but in the different ways the manufacturers implement the Google OS.

At the golf course, IBM does bring in a truckload of servers to help gather, encode and send out to the Internet the video streams for the seven different channels on the Masters.com site. But you might never see any of this infrastructure on camera — just another part of how the tournament and the Augusta National club combine new technology with tradition.

One advantage the Masters has over other major tournaments is that it is played on the same course every year. To support quality images — Kent noted that the Masters was the first golf tournament to be broadcast in color, and the first to use HD — Augusta National has buried miles of fiber beneath its azaleas, to bring signals from cameras without cables lying around.

“The Masters uses plenty of technology, but you’ll never see it,” said Kent.

IBM customers benefit from Masters tests

While there are few businesses that have the kind of explosive one-weekend stress test traffic that the Masters does — Kent said the Masters.com site attracted 10 million unique users last year, who totaled 197 million page views — IBM does learn a lot about how to dynamically allocate resources during the event, which ultimately serves corporate customers better.

“We have a single cloud infrastructure that supports it all, the scores, and the live video,” Kent said about the Masters.com back end. “And our [corporate] clients struggle with the same things — how to build the right cloud and how to dynamically allocate resources as efficiently as possible.”

Masters Week Matchup: Tiger vs. Rory, the Website Battle

One of the huge themes to this year’s Masters golf tournament is how the new phenom, Rory McIlroy, will match up against the “old” phenom, Tiger Woods. With both their golf games at a high level, it should be fun to watch. Until play starts Thursday, we can see how the two golfing stars match up online, by looking at their respective websites.

We’ve always been big fans of Tiger’s site, and it is probably safe to say that Tiger was the first major sports star who forced the media to quote him off his website, instead of via direct interviews. That may also be why now you see many media types ready to kick Tiger when he is down. But the Tiger Woods website is still a great place to go to get info on all things Tiger, albeit in a very sanitized, sponsor-friendly way.

We didn’t even know that Rory McIlroy had a website but a tweet from the defending U.S. Open champ today let us know that he has a spiffy new site up, and that we probably won’t be hearing anything from McIlroy on social media the rest of the week as he starts his Masters grind:

Tiger is also active on Twitter today, talking about a great practice round with old pal Mark O’Meara and promoting a new charity effort over on Facebook. We’ll see if there are any post-round Tiger tweets as the week unfolds.

Any folks out there who like the new-look Rory site? I am more a fan of the button-down style of Tiger’s site; anytime there is too much Flash or automated stuff on a site I am turned off. Are you a fan of the new or the old? Is there some reason that using the new stuff increases traffic? Use the comments below to register your own web-design expertise.

Sunday Sermon: CBSSports.com Does Digital Right

If I told you that CBSSports.com has broadcast 15,000 live events across its digital and broadcast properties since September, you might think it was just another April Fool’s joke. But this very serious factoid, divulged in an interview with CBS last week, is just another hint that the “Big Eye” network is getting things right when it comes to bringing sports fans more of what they want, no matter how it gets there.

“People don’t realize how many live events we do,” said Jason Kint, senior vice president and GM of CBSSports.com, in a phone interview last week. This time of year, as usual, is CBS’s time to shine with its back-to-back big events, the men’s NCAA hoops tournament followed by golf’s crown jewel, the Masters. And while the events are huge regular-broadcast ratings earners, they are also prime examples of how to do digital sports coverage right, from depth of content offered to technology-based innovation.

Getting the Rights Right is Step No. 1

It wasn’t too long ago that trying to watch as much of the NCAA tournament as you could was an exercise in futility. CBS kept the broadcast rights close to its vest and only showed select games to select regions of the country. Remember the old “look-in” snippets of exotic games? Or trying to find sports bars who could get satellite feeds of the distant regionals?

Several years ago, all that changed when online video emerged as a stable platform, and CBSSports.com embraced it for the NCAAs in a bigger way than any other major event had. All of a sudden, seeing every game you wanted to live online was possible. And even though the fees and locations are still a work in progress — one year the cost was $10, last year it was free, and this year there was a $3.99 charge for mobile device app viewing — the bottom line was that every game was out there for fans to see, on multiple platforms.

At the Masters there is also a little bit of overlapping coverage — you can see all the CBS coverage directly at Masters.com or via a Masters-issued mobile device app, or you can go directly to CBSSports.com, either via a wired connection or through a mobile-device browser. The big point is, there’s no digital shutout to cause consternation, like the regional blackouts that frustrate baseball and football fans.

“A lot of [digital coverage] is slowed down by the way the [broadcast] rights are constructed,” Kint said. “With the NCAAs we started out with rights across multiple platforms so we were able to move forward in unique ways, thinking about what the fans wanted.”

Innovation pushes the fan envelope

The Masters was another early digital sports standout, breaking away from any other online event coverage, golf or otherwise, with an enormous amount of additional content. Who knew that fans would keep their computers glued to coverage of “Amen Corner” for hours at a time? But that is what has happened, and the online viewership for the event only keeps growing, Kint said.

“You have to give credit to Augusta National for being forward thinking, yet doing things in a way that keeps it exclusive and special,” Kint said. Part of what makes the Masters a compelling online attraction is the fact that half the competition takes place on Thursday and Friday, when many U.S. fans are still at work. The second part is that the Masters has a unique history, being the only major contested at the same course year in and out, so that places like Amen Corner or other holes like 13, 15 and 16 become fan favorites all their own.

Plus, for many golfers the lyricism that is Augusta is a welcome harbinger of spring and summer, the seasonal reminder that grass is growing and it’s good to be outside.

“Masters online viewing has long hang time — we see a lot of average viewer times of more than an hour,” Kint said. “It’s almost therapeutic, to just leave it on in the background.”

This year, the CBSSports.com/Masters online coverage will add new treats, including coverage of the Wednesday par 3 contest (which will also be covered via regular broadcast outlets, like ESPN and on CBSSports.com’s cable channel) and a new “On the Range” talk-show segment beginning Monday of Masters week.

And though we probably aren’t to the point yet where fans’ tweets will be shown on Masters scoreboards, you can bet that CBSSports.com will continue to find ways to stay at the forefront of the social media conversation. We really liked its after-the-game chats during the college football season, and you can bet the signing of former ESPN personality and Twitter champ Jim Rome to a show on CBSSportsNet (which starts Tuesday night) will help CBSSports.com push the fan-interaction envelope going forward, and keep its digital-sports winning streak intact.

Watching Golf This Week: Houston and the Last Chance for Masters

Welcome to a new feature here at MSR, something we are calling “Watching Golf this week,” at least until we come up with a better title. Anyway, what we’re doing is compiling all the ways you can watch the PGA Tour this weekend — online, on TV, on Twitter, and anywhere else we can find. Please give us a shout in the comments if you know of other outlets or have favorite columnists or reporters who follow pro golf. It’s all about sharing here so don’t be shy.

With one week to go before the Masters, this week’s Shell Houston Open is the last chance for players who don’t already have an invite to get one by either winning the event, or by doing well enough to move into the top 50 in the overall rankings, either of which will stamp your ticket to Augusta. Who’s on the bubble and needs to do well? Ernie Els, seeking a Masters title for his Hall of Fame resume, stands at No. 58 and just missed winning a couple weeks ago. Fred Couples (winner last week on the Champions Tour — ready for Augusta?) and defending Houston champ Phil Mickelson will also be on hand, so even with no Tiger the Houston stop should have its own drama worthy of watching.

Here’s where to follow the action:

SHELL HOUSTON OPEN

(all times Eastern)
TV COVERAGE
Thursday, March 29 — Golf Channel, 3 p.m. — 6 p.m.
Friday, March 30 — Golf Channel, 3 p.m. — 6 p.m.
Saturday, March 31 — NBC, 3 p.m. — 6 p.m.
Sunday, April 1 — NBC, 3 p.m. — 6 p.m.

RADIO
SIRIUS XM (Satellite)
12 p.m. — 6 p.m., Thursday-Sunday

ONLINE
No PGA Live@ coverage for Houston. But get ready for plenty of online at the Masters next week.

PGA SHOT TRACKER
This thing is addictive. Live updates of every shot, with length, where it landed, how far the player has to go to the hole. Like eating potato chips.

TOP TWITTER FEEDS TO FOLLOW
Golf Channel — official Golf Channel feed
@PGATOUR — official PGA Twitter feed
@StephanieWei — great golf writer who is a Twitter fiend

LOCAL FLAVOR
The Houston Chronicle and writer Steve Campbell has you covered for local flavor this week.

WHAT’S THE COURSE LIKE?
Check out the PGA’s Inside the Course feature for a look at Redstone Golf Club.

WHO WON THIS THING LAST YEAR?
Lefty — aka Phil Mickelson. He’ll be paired with a couple other Masters champs, Boom Boom Freddie and Charl “no nickname yet” Schwartzel.

FEDEX CUP LEADERS
1. Johnson Wagner, 1,017 points
2. Rory McIlroy, 1,015
3. Kyle Stanley, 954
4. Mark Wilson, 887
5. Phil Mickelson, 880
See the full standings for the FedEx Cup points list.

WORLD GOLF RANKINGS
1. Luke Donald; 2. Rory McIlroy; 3. Lee Westwood; 4. Martin Kaymer; 5. Steve Stricker.
See the official World Golf Ranking list.