In an announcement Monday, the New York Racing Association (NYRA) said it will use VenueNext’s platform and mobile app to provide a set of features to race-day fans including the ability to store digital tickets, to purchase food, beverage and merchandise and have those items delivered to seats, to have wayfinding maps to help fans find their way around the facilities, and to view live and archived content.
The VenueNext apps will also integrate the functionality of the NYRA Bets system into the app, so that fans can place wagers directly from their mobile devices, according to the companies. The VenueNext app will be available first at Belmont Park in the spring of 2017, followed by a summer rollout at Saratoga, the companies said.
What will be interesting to watch is whether or not either track updates its connectivity ahead of the app deployment; according to the Belmont website, that track does have free fan-facing Wi-Fi, but only in the clubhouse areas with limited access in the grandstands. The Saratoga list of amenities for fans does not include any Wi-Fi information.
“VenueNext has a proven track record for delivering innovative fan experiences to sporting venues across the country and we’re proud to partner with them,” said NYRA President & CEO Chris Kay, in a prepared statement. “This partnership is yet another step in our efforts to continuously improve the guest experience through the use of technology. By leveraging VenueNext at Belmont and Saratoga Race Tracks, integrating our new NYRA Bets wagering platform and our new HD Video mobile app, NYRA will create a new standard for the horseracing industry and provide the New York fan base that is so passionate about Belmont and Saratoga the very best experiences possible.”
VenueNext, the stadium app development company created to build the stadium app platform for the San Francisco’s Levi’s Stadium, now has seven announced customers for its various stadium-app and stadium-app management systems, including the Orlando Magic, the New York Yankees, the Dallas Cowboys, the Minnesota Vikings, and Churchill Downs, home of the Kentucky Derby. VenueNext also provided the stadium app for the recent Super Bowl 50 at Levi’s Stadium.