U.S. Open Sets Records for Online, App Viewing

We don’t have any definitive viewer numbers, but according to a press release from the USGA, the recent U.S. Open golf tournament in San Francisco attracted a record number of online viewers, especially for live online video and via mobile devices. This is hardly a surprise, since online golf viewership overall has been spiking this year, with no end in sight to the growth curve.

According to the USGA, which pioneered online coverage of golf, overall viewer visits to the U.S. Open website during the week increased 79 percent from the year-before totals, while views of live streaming video increased 210 percent from 2011. Though the USGA hasn’t provided exact numbers on page views and streaming video looks, it’s a good guess that the latter number is somewhere in the one- to two-million range, since approximately a half-million to a million folks will watch online video of a regular PGA event, according to PGA Tour reps. The U.S. Open’s website features were powered technically by IBM, which also helps produce the wonderful online experience for The Masters golf tourney.

The availability of an Android version of the USGA’s U.S. Open app helped spike visits to the mobile version of the Open website — according to the USGA, mobile website views increased 375 percent in 2012, with iPhone app downloads jumping up 44 percent from the previous year. In addition to live video the U.S. Open websites also included a live leaderboard, a photo stream and a unique feature that let you look at an interactive map of the course and see which players were on which hole. The USGA was also extremely active on Twitter, with the official U.S. Open Twitter feed providing constant scoring updates and links to feature coverage.

Even though the U.S. Open live online video wasn’t very comprehensive — on Thursday and Friday the coverage followed one “marquee” group throughout its round, and on the weekend the coverage consisted of only play at two holes — it was extremely well produced, with commentators that were critically judged by many observers to be better than some of the broadcast TV talent. It’s probably a safe guess to say that next year the USGA will continue to expand live online coverage of the U.S. Open, in sync with the expanded live online views coming next season from the PGA Tour for regular events. That’s good news for golf fans, who will apparently be rewarded for finding more ways to watch.

SportStream’s rebirth Focuses on All Sports

One of the first sports chat and fan interactive apps that we looked at here at Mobile Sports Report was one called SportStream, at the time the first app from a startup developer named Evri, which was also focusing on developing a real time content engine.

A lot has changed since last September when the app was first being shown around it had a football focus, was part of Evri and ran on both Android and Apple’s iOS platform. Well that has all changed. iPad users will love the new version of the app, currently it does not run on other platforms.

That is not too surprising considering how prevalent it is for tablet users to employ the device as a second screen while watching sports and a bigger display is easier to follow all of the chatter rather than using your phone.

Evri has set the app free to be a standalone development, although it is being led by Will Hunsinger, who led its development at Evri. It has its own funding from Vulcan Capital, also the venture capital firm that has funded Evri. Its first round of funding netted the company $3.5 million from Vulcan.

There is also a change in focus or possibly an expansion rather. Initially available as a SportStream Football as a place for fans to gather, follow scores and post comments, and that is no longer available, although it said that it will add that feature when the season begins. It currently handles the end of the NBA season as well as MLB. Hockey will also be added when the season starts up later this year.

You can add teams as favorites, and their games will be automatically added to a feature called game picker, but you can add any game that you wish to that feature as well. Tap the screen to enter into viewing the game info and check in to a game from the game picker list to participate in the conversation. Once checked in you can also post to twitter or Facebook.

The app does have one very nice feature that many will probably find very useful, that is the ability to filter out twitter streams and block specific users that are uninteresting, rude, or for whatever reason that you might want including simply data overload. The app uses a Facebook check in, which seems to me to be a bit limiting because many might not want to use that avenue to access it.

It seems that almost daily a new chat app is available; some like Bantr and Golf GameBook aimed at one specific category of fans and others including FanCru, GrabFan, JockTalk and PlayUp open to a broader base of fans and so more directly compete with SportsStream. However almost all of its rivals have come out on iPhone first, while SportStream selected the iPad first.

It is hard to predict how the interactive fan sites and apps will work out, but I suspect that the market is already reaching its limits as to how many apps it will support. However having a big cash funding round should help serve SportStream very well. Many other apps appear to be mostly self funded and as Facebook has shown, generating ad revenue from mobile is tough and so may take longer than some developers have.

Golf Gamebook seeks to Lure Users with Contest

Looking to brag about you golf game or just happy to show off your ability to hit the links more often that the average golfer? Then Golf GameBook has an event for you in its GameBook USA Golf Challenge.

If you are an avid golfer or a hacker you can still participate in the contest that runs until July 2, 2012 that features weekly events for golfers that use either the iPhone or Android app to register their rounds. Golfers that do not want to use a mobile device can also go online and participate at the company’s web site.

Unlike most traditional contests, in the Gamebook USA GolfChallenge a player does not know in advance what the categories are that will win prizes for each week or for the overall tournament. The two winning categories will be announced the Monday after the event ends and the weekly one the following Monday after each week.

The grand prizes will be an Apple iPad and a Nike VR Pro Driver signed by 2009 British Open Champion Stewart Cink. Also, three $100 Golfsmith Gift Cards will be drawn each week. The Golf GameBook app is designed to allow golfers to score and share results of their games as well as serve as an interactive chat site between golfers on and off the curse. Head over here to see what we said about it previously.

U.S. Open Online Video for the Weekend: Holes 8 & 18

The U.S. Open website and the U.S. Open apps will be showing up-close coverage of holes 8 and 18 at the Olympic Club during Saturday and Sunday rounds, according to the U.S. Open website.

Unlike Thursday-Friday coverage, which followed “marquee” groups throughout the course, on the weekend the Open is opting to showcase two of the more interesting holes — the stadium-like par-3 No. 8, and the classic finisher, the up-and-down No. 18. This is kind of a fun feature, like the “Amen Corner” cam at Augusta, and a great way to watch all the groups come through.

Live online coverage starts at 1 p.m. Pacific, mirroring the TV coverage on NBC. Enjoy!

Forgive Me, USGA: I Used my Cell Phone on the Golf Course

Forgive me, USGA, for I have sinned. If I could, I would call a penalty on myself for violating one of your rules — though I’m not sure how many strokes it would cost me for using a cell phone on the course during U.S. Open competition.

The truth is, I’m not really repentant. The crime was worth it, and I’d do it again. It’s just too compelling to use a mobile device to get information you can’t get otherwise, and to enrich the experience of watching something live. For many reasons, live golf is a perfect atmosphere for second-screen access and instant communication. There’s lots of downtime in between the action, perfect for catching up on what’s happening on the rest of the course, or for sharing our experience with absent friends. Or for keeping up with work while we’re sneaking away to watch golf.

So it’s you, not me, USGA, who needs to change. Soon. So that all the fans who love golf enough to show up in person can share my secret pleasures from Friday, which included being able to watch play on the 14th hole, live, while sitting alone in the sun on the side of the 17th fairway.

Let it be noted that I committed this crime using the USGA’s own very fine U.S. Open app. And its wonderful live video feature. How can I comply with your rules when your very own programmers have built such a beautiful HD-quality viewing mechanism? It was just too good to resist.

To be clear, as a media member I was authorized to have a cellular device on the grounds — under the stipulation that I use it only in the media tent. Why did I not comply? Basically, because, USGA, you have an information-gap problem. In other sports like baseball, teams are putting in advanced digital access because they are worried about competing with the couch — they don’t want fans to stay home because the experience there will be better than the ballpark.

At the U.S. Open you may not have that problem, since golf’s best test will almost certainly always be a sellout, like it was this week in San Francisco. And I get it that you want to go old-school and not have electronic scoreboards everywhere you look. But the quaint stuff only goes so far. The simple biggest problem I saw out on the course Friday was that many fans — your patrons — had no friggin idea who was in the lead, who was in the hunt, or where particular players were on the course. And that took away from the experience.

Couch potatoes at home or distracted folks at work had much better info at their finger tips or laptop screens — while watching online at home in the morning I was loving the Playtracker scoring feature on the U.S. Open website, which showed in a graphic view of the course who was playing which hole, and what their up-to-date stats were. And the USGA’s Open Twitter feed is fabulous, providing up-to-the-second info and compelling links. At Olympic we were stuck looking at small scoreboards that were hard to see in the setting sun.

At one point, standing alongside the 17th fairway we all had no idea whether Tiger birdied or bogeyed No. 7, and when the scoreboard changed his stats you couldn’t tell if the “1” was red or green because of the way the sunlight was hitting the board. Luckily someone wearing one of those earpiece radios came by and set us all straight. But the future of live golf shouldn’t be a bunch of zombies all listening silently. Give us some easy to understand rules, and let our cell phones be free so that we can view and share information to enrich our on-site experience.

I get it that overzealous picture-taking fans, like those who ticked off Phil at the Memorial, are to be avoided. But why not try some clear, simple rules with clear penalties? Say, anyone who doesn’t turn their ringer sound down and takes an audible picture gets escorted off the grounds — just like belligerent drunks. You don’t let the few over-imbibers keep the rest of us from enjoying a cold beer; don’t let bad cell users keep the rest of us from being able to stay connected to stats and views during the inevitable downtimes between groups.

Nobody cared that I was transgressing Friday, probably because I was discreet and know the simple trick of turning my volume to vibrate. I have faith that most other golf fans will similarly comply — hell, several people in the group I was around on 17 even turned around to stop a USGA cart that was loudly headed up the path while Tiger was trying to make birdie. Real golf fans get it, that players want quiet to do their thing. So why not try tricks like a ban on cell-phone pictures around tees and greens? And set up some “Tweet tents” or Wi-Fi zones far away from sensitive action areas? Not only will that keep sad, unconnected fans happy, but I smell a Starbucks sponsorship. Make this something where everyone wins.

If you need some help, I am happy to volunteer to be part of a research committee to determine what fans want to do, and how the experience can work for everyone. It was heartening to talk to USGA officials this week and hear that they understand that people want to use their digital devices while at competitions. Let’s hope this happens sooner rather than later, so my days of crime can come to an end.

USGA Continues Pioneering Online Coverage of U.S. Open

Eleven years ago, as the U.S. Open forged into its second century, the United States Golf Association simultaneously catapulted into new media technology.

It was only one hole with one announcer at Southern Hills Country Club in Tulsa, Okla. But the occasion — live streaming (webcasting) — was a gateway for fans who weren’t in attendance or watching on television to still view the country’s national championship.

“The technology was there, but no one in sports at that particularly time was doing a webcast, especially at the major event like the U.S. Open,” said Bill Lacey, USGA Manager of Digital Media Development. “We had great fan appeal and that’s what led to the first webcast.

“The reason it was one hole and one announcer? It was all new to us. We were learning the technology. It was on the fly, basically. It was the USGA dipping our toes in the water.”

The first webcast, while experimental, occurred at the par-3, 175 6th hole of the 101st U.S. Open. The announcer was Roger Twibell, and the new adventure worked.

“We had about 200,000 streams, and we felt like it was an affirmation that this was something,” said Jessica Carroll, the USGA Managing Director of Information Technology and Digital Media, of the initial webcast.

Video streaming of the U.S. Open has steadily expanded since its debut. Two holes with two announcers were involved for two years, then bonus coverage on certain holes was featured.

Five years ago, “marquee” coverage of certain groups of golfers began. In 2008, for the Monday 18-hole playoff between Tiger Woods and Rocco Mediate at Torrey Pines near San Diego, Calif., the site’s live stream “broke the Internet,” according to Lacey.

“We did 650,000 concurrent streams,” he said. “And basically one of the Internet backbone providers went offline the traffic was so heavy.”

Now, online audiences for golf are big and getting bigger, with the PGA claiming a half-million to a million streams for each one of the tournaments it operates its Live@ bonus coverage. The USGA, Carroll said, is seeing similar growth in online video consumption.

“Overall, if we’re looking at the broad spectrum, it’s just a constant upstream,” she said. “I don’t remember specific numbers from last year, but this year we’re up 100 percent.”

The second and final day of online-only marquee group coverage of this year’s U.S. Open at The Olympic Club in San Francisco is scheduled at 7:44 a.m. and 1:18 p.m. Friday (both Pacific Time). The morning time will feature the group of Sergio Garcia, Jim Furyk and Graeme McDowell. The afternoon threesome will be Phil Mickelson, Tiger Woods and Bubba Watson. The online coverage is also available via the U.S. Open mobile device app, in either the Android or Apple iOS version.

It’s yet to be determined what, if any, online coverage will be over the weekend. But according to the USGA, the big online watchers are those still at their own offices during the workweek.

“Our audience is really an audience at work; they don’t have access,” said Lacey. “They’re in their offices and they can’t watch the U.S. Open. But it’s going on while they are working. We went to where they are. They’re at their desks and we stream right to their desks.”

The U.S. Open is currently the only USGA event with a webcast. And while there are no current plans for additional events, it’s inevitable with continued increased Internet viewership and the advancement of other social media applications.

“When the stream goes on, people are staying on,” said Carroll. “It’s almost like they want to spend the day with us. They really stick with it. I think that’s just kind of an interesting concept. They become part of the U.S. Open experience, even though they’re not physically here.”

James Raia is a California-based journalist who writes about sports and leisure. Visit his golf site at golftribune.com