IBM formally launches sports consulting practice to bring tech to stadiums

Texas A&M student at recent Aggies football game. Photo: Paul Kapustka, MSR (click on any photo for a larger image)

Texas A&M student at recent Aggies football game. Photo: Paul Kapustka, MSR (click on any photo for a larger image)

IBM formally cemented its entrance to the sports-stadium tech deployment market with the announcement of a sports and fan experience consulting practice, and a “global consortium” of tech and service suppliers who may help IBM in its future stadium and entertainment venue deployments.

For industry watchers, the Nov. 19 debut of the IBM “Sports, Entertainment and Fan Experience” consulting practice was not a surprise, since its leader, Jim Rushton, had already appeared at tech conferences this past summer, talking about IBM’s plans to deploy a fiber-based Wi-Fi and DAS network at the new Mercedes-Benz Stadium being built for the Atlanta Falcons. IBM was also publicly behind a similar network build over the last two years at Texas A&M’s Kyle Field. For both networks, IBM is using Corning optical gear.

Still, the formal creation of the IBM practice (you can read all about it at the new IBM sports website) means that the 800-pound gorilla is now firmly inside the competitive ring of the stadium-tech marketplace, a landscape that currently has multiple players, many of which have multiple stadium deployments under their belts. However, IBM’s vast experience in big-time sports technology deployments — Big Blue is behind such endeavors as the truly wonderful online experience of The Masters, as well as technical underpinnings of three of tennis’ Grand Slam events (Wimbledon, the U.S. Open and the Australian Open) — as well as its considerable tech and monetary resources probably makes it a No. 1 contender for all of the biggest projects as well as possibly smaller ones as well.

Artist's rendering of planned overhead view of new Atlanta NFL stadium

Artist’s rendering of planned overhead view of new Atlanta NFL stadium

Rushton, who spoke with Mobile Sports Report earlier this year in one of his first public appearances as an IBMer, said in a phone interview this week that IBM’s fiber-to-the-fan network model isn’t just for large-scale deployments like the one at 105,000-seat Kyle Field or the Falcons’ new $1.4 billion nest, which will seat 71,000 for football and up to 83,000 for other events after it opens in 2017.

“That type of system [the optical network] is scalable,” Rushton said, and even in smaller venues he said it could potentially save customers 30 percent or more compared to the cost of a traditional copper-based cabled network. The flip side to that equation is that purchasers have fewer gear suppliers to choose from on the fiber-based side of things, and according to several industry sources it’s still sometimes a problem to find enough technical staffers with optical-equipment expertise.

How much of the market is left?

The other question facing IBM’s new consulting practice is the size of the market left for stadium tech deployments, an answer we try to parse each year in our State of the Stadium survey. While this year’s survey and our subsequent quarterly reports found a high number of U.S. professional stadiums with Wi-Fi and DAS networks already deployed, there are still large numbers of college venues as well as international stadiums and other large public venues like concert halls, race tracks and other areas that are still without basic connectivity.

Full house at Kyle Field. Photo: Paul Kapustka, MSR

Full house at Kyle Field. Photo: Paul Kapustka, MSR

With its new “global consortium” of companies that supply different parts and services of the connected-stadium experience, IBM could be an attractive choice to a customer that doesn’t have its own technical expertise, providing a soup-to-nuts package that could conceivably handle tasks like in-stadium IPTV, DAS and Wi-Fi, construction and stadium design, and backbone bandwidth solutions.

However, IBM will be going up against vendors who have led deployments on their own, and league-led “consortium” type arrangements like MLBAM’s project that brought Wi-Fi to almost all the Major League Baseball stadiums, and the NFL’s list of preferred suppliers like Extreme Networks for Wi-Fi and YinzCam for apps. Also in the mix are third-party integrators like CDW, Mobilitie, 5 Bars, Boingo Wireless and others who are already active in the stadium-technology deployment space. And don’t forget HP, which bought Wi-Fi gear supplier Aruba Networks earlier this year.

Certainly, we expect to hear more from IBM soon, and perhaps right now it’s best to close by repeating what we heard from Jared Miller, chief technology officer for Falcons owner Arthur Blank’s namesake AMB Sports and Entertainment (AMBSE) group, when we asked earlier this year why the Falcons picked IBM to build the technology in the new Atlanta stadium:

Remote optical cabinet and Wi-Fi AP at Kyle Field. Photo: Paul Kapustka, MSR

Remote optical cabinet and Wi-Fi AP at Kyle Field. Photo: Paul Kapustka, MSR

“IBM is unique with its span of technology footprint,” Miller said. He also cited IBM’s ability to not just deploy technology but to also help determine what the technology could be used for, with analytics and application design.

“They’ve looked at the [stadium] opportunity in a different manner, thinking about what we could do with the network once it’s built,” Miller said.

From the IBM press release, here is the IBM list of companies in its new “global consortium,” which IBM said is not binding, meaning that none of the companies listed is guaranteed any business yet, and others not on the list may end up in IBM deployments, like Kyle Field, which uses Aruba gear for the Wi-Fi:

Founding members of the consortium, include:

· Construction and Design: AECOM, HOK, Whiting Turner

· Infrastructure Technology/Carriers: Alcatel/Lucent, Anixter, Commscope, Corning, Juniper Networks, Ruckus Wireless, Schneider Electric, Smarter Risk, Tellabs, Ucopia, Zebra Technologies, YinzCam (IPTV), Zayo, Zhone

· Communications Solutions Providers: Level 3, Verizon Enterprise Solutions, AT&T

· Fan Experience Consulting & Data Management Integration: IBM

Stadium Tech Report: Wi-Fi arrives at the Green Bay Packers’ legendary Lambeau Field

Lambeau Field, home of the Green Bay Packers, now has Wi-Fi for fans. All photos: Green Bay Packers (click on any photo for a larger image)

Lambeau Field, home of the Green Bay Packers, now has Wi-Fi for fans. All photos: Green Bay Packers (click on any photo for a larger image)

When most NFL fans think of the Green Bay Packers and Lambeau Field, they think of frozen tundra – of Vince Lombardi roaming the sideline in his thick glasses and peaked hat, with visible breath coming through the face masks of behemoth linemen on the field. In the stands, they see the venerable fans braving the cold of northern Wisconsin in their snowmobile suits, with mittens wrapped around a bratwurst and a beer.

But do they think of those same Packers fans pulling out their iPhones and Samsungs to take selfies, and posting them to Instagram or Facebook? Maybe not so much.

The reality is, however, that in 2015, football fans in Green Bay are pretty much like fans anywhere else when it comes to wanting to use their mobile devices while at the game. So to make sure the Lambeau Field fan experience remains at the top of the league, the Packers teamed up with Extreme Networks and Verizon Wireless to bring a fan-facing Wi-Fi network to Lambeau this season, one that will likely be heavily used even at the risk of frostbitten fingers.

Editor’s note: The following profile is an excerpt from our most recent Stadium Tech Report, THE PRO FOOTBALL ISSUE. To get all the profiles in one place as well as our featured reports, interviews and analysis, download your free copy of the full report today.

Bringing the beast to the bowl

With more than 1,000 Wi-Fi access points installed throughout the stadium, the already-live network in Green Bay is the culmination of a 2-year project that started with an overhaul of the venue’s distributed antenna system (DAS), a task completed last year by Verizon, which acts as the DAS neutral host.

According to Wayne Wichlacz, director of information technology for the Packers, the second step of putting in and turning on a full-stadium Wi-Fi network required a lengthy search and qualification process, to ensure that the partners could deliver in the face of big challenges that exist in bringing wireless technology to a historic and legendary facility like Lambeau Field.

Wi-Fi APs visible on press box structure

Wi-Fi APs visible on press box structure

Even the most casual of NFL fans probably has some knowledge of Lambeau Field, which has known more than its share of history since opening in 1957. The glory years of the Packers of the 1960s, when coach Lombardi and quarterback Bart Starr won the first two Super Bowls, helped cement the Green Bay “Titletown” lore, and the famous “Ice Bowl” game of Dec. 31, 1967, between the Packers and the Dallas Cowboys, gave birth to the “Frozen Tundra” nickname for the big concrete circle on Lombardi Avenue.

That big bowl, which has been added to significantly since its opening, now can seat 81,435 fans, making it the third-largest in NFL seating capacity, behind only AT&T Stadium in Dallas and MetLife Stadium in New Jersey. Though Lambeau Field previously had Wi-Fi networks for internal business purposes as well as for some suite and premium seating, bringing Wi-Fi to the full stadium was a task of a different magnitude, Wichlacz said.

“It’s a different beast to bring [Wi-Fi] to the bowl,” Wichlacz said.

The two big challenges for Wi-Fi deployment at Lambeau revolved around aesthetics and placements; as a historic and legendary structure, extreme care needed to be taken to make sure Wi-Fi gear placements didn’t detract from the visual experience and old-time charm. And just to make that first task tougher was the challenge of finding enough places for Wi-Fi APs in a facility that is mainly a big open bowl, without much overhang space for mounting.

And don’t forget about the large amount of metal-bench seating, which took away the opportunity to install under-the-seat APs.

“There’s just not a lot of levels [in Lambeau] for us to do things,” Wichlacz said. “It was a real installation challenge.”

After putting out an RFP that took all the necessary considerations into play, Wichlacz said the Packers evaluated proposals from all the major players in the large public venue Wi-Fi gear market before finally settling on Extreme, which has a solid history of NFL stadium deployments. After picking Extreme in the middle of last year, construction got underway in early 2015, Wichlacz said.

On the Extreme side, the company knew it was deploying on the NFL equivalent of hallowed ground, said Norman Rice, executive vice president for marketing at Extreme.

“A lot of additional work went into the design, in part because Lambeau Field is a historical site and such an iconic part of the landscape in the NFL,” Rice said. “We did a lot of unique stuff to get to what a Packers fan expects.”

Yellow paint and handrail enclosures

If most NFL fans are familiar with the Packers’ traditional gold and green colors, so now are the Wi-Fi deployment teams from Extreme and the Packers, who spent a good part of the deployment time painting APs to blend in to the stadium scenery. That meant green for antennas mounted up against certain building sections, and the bright yellow for the handrail antennas that Extreme used to help bring signals down into the rows of the bowl.

“We did a lot of unique stuff,” said Extreme’s Rice. “There are some pretty cool enclosures, where the yellow blends right into the walls.”

“If you’re looking for it, you can probably find it,” said Wichlacz of the painted antennas. “But it blends in pretty good.”

Lambeau bench seating with railing-mounted Wi-Fi APs

Lambeau bench seating with railing-mounted Wi-Fi APs

To gain some important real estate for wireless components, the Packers and their partners actually relocated the team’s signage listing the names of Packers inducted into the Pro Football Hall of Fame, raising it up one level and using it as a way to mask Wi-Fi and DAS gear.

“You can actually see the [names] better now, and we were able to put Wi-Fi and DAS antennas in there,” Rice said. “It’s a nice piece of work.”

All the aesthetic work had to also be blended with the technical requirements of antenna placement, to ensure good coverage without interference. Jacque Vallier, the Illinois/Wisconsin regional executive director of network for Verizon Wireless, compared Lambeau Field to the older college stadiums, the large concrete bowls that are among the hardest structures to bring services to.

“It definitely was an RF and engineering challenge,” said Vallier of the DAS design. Vallier said that AT&T is currently a client on the Verizon neutral DAS, which uses CommScope gear. The DAS also covers the parking lot areas outside Lambeau Field, where tailgating is a high art.

Separate SSID for Verizon Customers

Like other NFL deployments where Verizon is a major sponsor, the Lambeau Field Wi-Fi network will have two separate SSIDs, one reserved for Verizon Wireless customers, and the other for everyone else. According to Verizon’s Vallier, the Verizon subscribers will have access to about 40 percent of the Wi-Fi bandwidth, with some devices supporting automatic authentication to the service. Verizon and Extreme have a similar deployment at CenturyLink Field in Seattle.

According to Extreme’s Rice, the mix of network usage is tuned to ensure that all fans who are seeking Wi-Fi connectivity will have more than enough bandwidth. Both the Verizon-specific network and the public network (which run off the same Wi-Fi gear) will meet or exceed the NFL’s Wi-Fi requirements, he said.

“It’s done to ensure Verizon customers have a good connection, but not at the expense of other users,” Rice said of the split SSIDs. Verizon, which is a big sponsor of the NFL in general (including its $1 billion payment for live-action rights on smartphones for its NFL Mobile app), is also a sponsor of Wi-Fi networks at NFL stadiums in Detroit and Denver.

As a final Green Bay touch, the Extreme “Wi-Fi coaches” program, which trains people who wander the stands on game days helping fans to get connected to the network, will use area high school students as “coaches,” fitting right in with the family-friendly atmosphere that the Packers are famous for.

“It’s really going to be cool to tie the coaches program to the community through the schools,” Extreme’s Rice said. “It’s great fun to be part of that.”

Can’t test the network until the stadium’s full

When it comes to large public venue deployments, there is the Wi-Fi network you design on paper, the network you build, and then the network that happens when the venue fills up with users. Thanks to the mid-year completion of the Lambeau Field network, Wichlacz and his IT team were able to test the Wi-Fi network in several “beta” situations, which included a Kenny Chesney concert and a Brett Favre celebration that filled the bowl.

Wave the flag, Wi-Fi has come to Lambeau Field! Photos: Green Bay Packers

Wave the flag, Wi-Fi has come to Lambeau Field! Photos: Green Bay Packers

“Testing network theory versus having people [using the network] is night and day,” Wichlacz said. Live tests, he said, “give the engineering folks the ability to test and tweak. It’s definitely helpful to have those events.”

And if there was any doubt that fans at Lambeau Field want to use their devices, Verizon’s Vallier can help end the debate.

“During the second preseason game we saw more than 500 gigabytes of traffic [on the DAS],” Vallier said, noting that totals so far are pointing to be one-and-a-half times bigger than in 2014.

And though Wichlacz is reticent to provide exact Wi-Fi data usage numbers, Extreme’s Rice said one of the Packers’ preseason games recorded “one of the highest [Wi-Fi usage] numbers we’ve ever seen.”

That figure seems to answer a question Rice said the team had asked itself earlier, about whether or not the Green Bay Packers and their fans needed stadium Wi-Fi. “There was a time when they [the Packers] had a big question, about if it mattered,” Rice said. Now that the Wi-Fi network is in, he said, “it’s amazing to see how much people use it.”

Wichlacz noted that Packers fans may not need to worry about frozen fingers, since the team has more home games earlier in the season this year. But he also remembers Verizon stats from the DAS last season that showed usage didn’t go down that much when the temperature got cold.

So – if you make it to Lambeau Field from now on, make sure you soak in the atmosphere and if you care to, share it with the world via Wi-Fi – something you can do now with ease thanks to the hard work from the Packers and their partners.

“For our whole team here, it’s been a labor of love,” Wichlacz said. “We spent a lot of hours working on this. We’re excited to launch it, and correct it as we go.”

Extreme, DGP part of Wi-Fi and DAS upgrade coming to Florida State’s Doak Campbell Stadium

Screen shot 2015-09-03 at 10.47.36 PMExtreme Networks and DAS Group Professionals have been selected by IMG to build a new Wi-Fi and DAS network respectively at Florida State University’s Doak Campbell Stadium, the 82,300-seat home of the Seminoles football team, according to the school’s website.

Extreme, which has mainly made its stadium name in pro football venues, has one other college deployment that we know of but nothing on the scale of regular national-championship caliber FSU. DGP, which was relatively unknown until its Levi’s Stadium deployment last year, is now racking up big deals in a hurry, following its selection (also alongside Extreme) by the Chicago Cubs for new communications infrastructure at Wrigley Field.

Since the press release said the deals are only so far at the “evaluation” stage that means that Wi-Fi and DAS aren’t available yet. More details on this deal as we hear them, in what is shaping up to be a very busy season of new stadium deployments. This also appears to be the first fruit of the Extreme/IMG relationship announced last winter.

Wi-Fi for the Frozen Tundra: Extreme, Verizon bring Wi-Fi to Green Bay Packers’ Lambeau Field

Lambeau Field, home of the Green Bay Packers, now has Wi-Fi for fans. All photos: Green Bay Packers (click on any photo for a larger image)

Lambeau Field, home of the Green Bay Packers, now has Wi-Fi for fans. All photos: Green Bay Packers (click on any photo for a larger image)

Lambeau Field, the Green Bay Packers’ historic home, now has full fan-facing Wi-Fi services thanks to a deployment led by the Packers, Extreme Networks and Verizon Wireless.

Much like the deployment last year at the Seattle Seahawks’ CenturyLink Field, the Lambeau network will be ready for this season’s games and will feature separate Wi-Fi SSIDs for Verizon customers and for all other subscribers, according to the Packers and Extreme. The network, which was installed earlier this year, has approximately 1,000 access points in and around the venue, many on handrail enclosures to provide service to the large bowl seating areas where there are no adjacent overhangs.

Lambeau bench seating with railing-mounted Wi-Fi APs

Lambeau bench seating with railing-mounted Wi-Fi APs

According to the Packers, the network was live in a “testing” mode for some pre-football season events this summer, including a Kenny Chesney concert and the Brett Favre Packers Hall of Fame induction ceremony. Wayne Wichlacz, director of IT for the Packers, said the network wasn’t advertised at those events but was still found and used by fans in attendance.

Like at other Extreme deployments, the Packers will put together a group of “Wi-Fi coaches,” network-savvy people who will roam the stands on game days to help fans connect. According to the Packers they will partner with and help train local high school children to be the “coaches,” a unique twist.

Green Bay is the second NFL franchise to announce a new network built by Extreme for the upcoming season, following the news of an Extreme network being installed at the Baltimore Ravens’ M&T Bank Stadium. By our unofficial count this is the eighth NFL stadium to get an Extreme Wi-Fi deployment.

Wi-Fi APs visible on press box structure

Wi-Fi APs visible on press box structure

Verizon, which does not comment publicly on its Wi-Fi deployments, has also backed Wi-Fi networks for NFL stadiums in Seattle and Detroit, as well as at the Staples Center in Los Angeles. If the Green Bay network is like Seattle’s, Verizon customers can set their devices to automatically connect to the Wi-Fi network when it is detected. There will be no extra charge for non-Verizon users at Lambeau, and again if the network works like Seattle’s there won’t be any difference in performance between Verizon and non-Verizon customers on the Wi-Fi network. Verizon also built the DAS at Lambeau, which was already operational prior to this season. It’s not known if other carriers are on the Verizon DAS or not.

The deployment at Lambeau was no doubt a special challenge, given the historic nature of the venue and the lack of overhang space for APs for much of the bowl seating. Look for a more detailed profile of the network deployment in our upcoming Stadium Tech Report next month!

HP buys Wi-Fi gear maker Aruba Networks for $3 billion

An Aruba AP inside the Moda Center

An Aruba AP inside the Moda Center

The rumors from last week were confirmed Monday, as computing giant Hewlett-Packard (aka “HP”) announced it was acquiring Wi-Fi gear vendor Aruba Networks for $3 billion. After cash and debt are accounted for, the actual value of the transaction is $2.7 billion, but what’s $300 million between friends?

Though the headline of the HP release pegs the reason behind the deal as the desire to “create an industry leader in enterprise mobility,” the acquisition will likely cause a lot of business activity in our corner of the world, namely wireless network deployments for large public venues, like stadiums. Over the past year, Aruba has been making a name for itself with high-profile Wi-Fi deployments in venues like the San Francisco 49ers’ new Levi’s Stadium, Texas A&M University’s Kyle Field, and the Dallas Mavericks’ American Airlines Center, among others. Perhaps the most interesting question from a business perspective is whether being part of HP will help or hurt Aruba when it comes to making stadium deals, and whether or not using HP core networking gear will become a required (or preferred) part of prospective stadium Wi-Fi deals.

On a business-wide view, the second $3 billion acquisition this year in the DAS/Wi-Fi space (following CommScope’s $3 billion purchase of DAS and networking supplier TE Connectivity) is perhaps a signal that consolidation is upon us in the greater Wi-Fi and local networking marketplace. Though we didn’t know exactly how and when such deals would shake out, on one hand it’s not that much of a surprise to us since we have always believed that the stadium networking market is really just a precursor to what will eventually happen in other large public venues as well as in large public places like cities and towns: Wi-Fi, which already carries more wireless data than cellular, will continue to expand and appear in more places, generating new business ideas like Wi-Fi phones and Wi-Fi first wireless plans.

The appearance of IBM as a strong entrant in the stadium wireless space can also be looked at as another signal that bigger players are entering the market, which usually means that smaller players — like the Arubas of the world — get snapped up, like a star player being traded mid-year to a team seeking a championship. Cisco, which is no stranger to acquisitions, has been quiet of late, and we are noticing that telecom gear giant Ericsson is making more moves toward Wi-Fi, especially in the arena of small cells and the idea of bringing LTE to Wi-Fi frequencies. Sounds like the Wi-Fi market is moving up from the $10 tables into the green- and black-chip territory.

Who’s next in the Wi-Fi world as an acquisition target? The easy picks are players like Ruckus Wireless and Aerohive Networks, given their ability to conduct their own IPOs. But we’re also guessing there may be some digesting of other smaller concerns in the Wi-Fi DAS food chain as the bigger players seek to add skills, customers and technology via purchases. Stay tuned for what should be an exciting year in the enterprise and stadium Wi-Fi business arena.

Extreme, SignalShare team up to bring Wi-Fi to Detroit Red Wings’ Joe Louis Arena

Joe Louis Arena, Detroit. Credit all photos: Dave Reginek / Detroit Red Wings (click on any photo for larger image)

Joe Louis Arena, Detroit. Credit all photos: Dave Reginek / Detroit Red Wings (click on any photo for larger image)

Extreme Networks and SignalShare, which earlier this year collaborated to bring Wi-Fi networks to an NFL stadium and a college football stadium and basketball arena, have scored a new goal, teaming up to bring fan-facing Wi-Fi services to the Detroit Red Wings’ Joe Louis Arena.

Announced today, the deal trails the actual Wi-Fi network, which has been active at the 20.066-seat arena since at least earlier this month. According to Extreme Red Wings fans have already been consuming wireless data from the about 290 Wi-Fi access points currently installed in the venue, with a few more on the way as final network tuning takes place.

Tod Caflisch, director of information technology for the Red Wings, said there had been some previous attempts to bring Wi-Fi into the “Joe,” as it is known locally since opening in 1979, but those efforts didn’t pan out. The latest push, however, found what Caflisch called “an easy choice” in picking the Extreme/SignalShare team to bring Wi-Fi to the stadium, following similar tag-team deals this past year for networks at the Jacksonville Jaguars’ EverBank Field and the University of Maryland’s football and basketball facilities.

“Everybody who we talked to had nothing but great things to say” about the Extreme IdentiFi Wi-Fi technology platform, and its combination with SignalShare’s network optimization skills and its LiveFi audience engagement application. Though there is no mention in the press release about plans to use Extreme’s Purview analytics software or SignalShare’s new LiveFi nGage product suite, some of that may have to do with the fact that the current network at Joe Louis Arena is a bit of a stopgap solution, since the Red Wings are scheduled to move to a brand new home in time for the 2017 season.

Wi-Fi antennas at the "Joe" displaying the cleverly named SSID

Wi-Fi antennas at the “Joe” displaying the cleverly named SSID

From the sounds of happy collaboration that echoed through a joint phone call with representatives from the Red Wings, Extreme and SignalShare, it seems like this is a networking partnership that’s just getting started, with lots of promise for the future. Even though it is a bit of a stopgap network, the Wings are still looking to add features like instant replays and in-game contests via the YinzCam-developed app platform that the Red Wings currently have in use.

“We wanted to put in [a network] that would be economical and flexible, since we knew it was going to be short term,” Caflisch said. But in a few years, he joked, “we’re going to go from the Flintstones to the Jetsons” with the new arena. Extreme and SignalShare, he said, “are a very good group of people, who are interested in our specific solution. They made it easy to move forward with this.”

Norman Rice, senior vice president of corporate development for Extreme Networks, said bringing Wi-Fi to a closed-roof hockey arena was a little bit different project for Extreme, which has made its mark in big, open-air NFL stadium deployments that include Gillette Stadium in New England, Philadelphia’s Lincoln Financial Field, and Seattle’s CenturyLink Field, among others.

Getting Wi-Fi seems a good reason to celebrate and toss an octopus or two

Getting Wi-Fi seems a good reason to celebrate and toss an octopus or two

“But we were able to work very closely with Tod and his team, and we are very pleased to be working with the Red Wings as our first NHL venue,” said Rice. He compared the Red Wings’ owners, the Ilitch family, to the Kraft family in New England, as holding an influential position among league owners, giving Extreme another “strategic reason” to pursue the Wi-Fi deal.

SignalShare founder Joe Costanzo said that he expects hockey crowds to behave in similar fashion to other crowds using mobile devices at large public venues, mainly spending time connecting with friends via social media. “I think it [the fan activity] will be true to what we see across other venues, mainly skewed toward social media,” Costanzo said. “We’ll learn more as we do the official launch.”

The Red Wings’ Caflisch has already started to learn about wireless fan activity at hockey games, which perhaps not surprisingly has shown peaks when the Zamboni is out clearing the ice. “There are also some noticeable [traffic] spikes right after the Wings score,” Caflisch said. “It’s kind of cool to see that.”