AT&T records 29.2 TB of cellular data during Coachella weekends

AT&T's new "drum" antennas at Coachella. Photos: AT&T.

AT&T’s new “drum” antennas at Coachella. Photos: AT&T.

For AT&T, the Coachella Valley Music and Arts Festival isn’t about sounds but about bandwidth: For the past few years, the cellular giant has tested some giant antennas to help connect the 75,000 concert fans who invade the venue in Indio, Calif., for two weekends in April, and this year those fans used up a total of 29.2 terabytes of data, according to AT&T, a new record for the provider at Coachella.

Last year AT&T rolled out something it called the cheese wheel antennas, basically big spheres with the tops and bottoms cut off, and a lot of antenna gear inside. With back-to-back 12 TB weekends, the cheese wheels as well as some drive-up cell towers on wheels (COWS) helped keep music fans connected at the concerts. This year, AT&T added to its antenna arsenal a beefier version of the cheese wheel it called the drum set, which helped record 18.6 TB of data the three days of the first weekend, and another 10.6 this past weekend, for a event total of 29.2 TB. For comparison, Super Bowl 50 back in February racked up a total of 26 TB of wireless traffic, with 10.1 TB on Wi-Fi and 15.9 TB on DAS.

Coachella’s AT&T data is all cellular, no Wi-Fi. In 2014, AT&T brought out its “big ball” antenna at Coachella, where AT&T has seen data usage grow by 20 times since 2011, through last year’s show. With this year’s total of 29.2 TB eclipsing last year’s 24 TB, there still seems to be no end in sight to the mobile-data usage at big events.

Yankee Stadium offers food ordering and delivery via VenueNext app

Home screen for VenueNext app for Yankee Stadium. Photo: Paul Kapustka, MSR

Home screen for VenueNext app for Yankee Stadium. Photo: Paul Kapustka, MSR

Fans in some areas of Yankee Stadium this year can now order food and beverages for in-seat delivery, thanks to a new stadium app developed with technology from VenueNext, the app developer behind the San Francisco 49ers’ Levi’s Stadium app.

Though the app isn’t part of the Major League Baseball official and approved game-day and stadium apps, it does offer most of the bells and whistles VenueNext developed for the Levi’s Stadium app, including digital ticketing, live wayfinding maps and public transit information. According to John Paul, the CEO of VenueNext, the food ordering option is now available to approximately 10,000 seats in the 54,251-seat Yankee Stadium, home of the New York Yankees and also the home to Major League Soccer’s New York City Football Club, which also uses the new app.

The VenueNext app comes courtesy of a deal struck last year between Legends Hospitality and VenueNext, to use VenueNext app technology at Yankee Stadium and at AT&T Stadium, home of the Dallas Cowboys. The Yankee Stadium app from Legends is the third major-league sport to use VenueNext technology to support in-seat food and beverage delivery, following the Niners’ app at Levi’s Stadium and an app for the Orlando Magic at Amway Center that debuted during the present NBA season.

App page showing in-seat food ordering and delivery option

App page showing in-seat food ordering and delivery option

In a phone interview with VenueNext’s Paul, he said that in Orlando the Magic started out with limited in-seat delivery, ramping up to offering it in the full lower bowl of Amway Center by the end of the regular season. According to Paul, the Yankees are using Aruba beacons to facilitate the wayfinding feature of the VenueNext app maps, and are using VenueNext’s Kezar ticket scanners to support digital ticketing. The Yankee Stadium app, however, does not yet support the ability to order food for express pickup at concession stands, Paul said.

No official word on Wi-Fi or MLBAM apps

The emergence of a VenueNext app that delivers capabilities not found in the so-called Official Yankee Stadium App raises some questions about whether or not the Yankees are playing ball with Major League Baseball Advanced Media’s strategy of having one single app for every MLB ballpark. MLB’s Ballpark app, for example, at Yankee Stadium offers “mobile check-in, social media, offers, rewards and exclusive content,” according to MLB. That’s a little bit different than the version of At Bat offered for the San Francisco Giants, which offers mobile ticketing support, seat upgrade options, and mobile food ordering. Other versions of Ballpark, for example for the Chicago Cubs and the Washington Nationals, offer fewer options. But as far as we know, there are no other MLB teams with a companion app like the VenueNext app for Yankee Stadium.

For both the Yankees and the Giants and all other teams, the MLB’s At Bat app offers live MLB content for a fee.

Yankee Stadium stadium map in the app

Yankee Stadium stadium map in the app

There is also no link to the new VenueNext app from the Yankees’ team website, and the VenueNext app does not contain any live content or replay options, features found on both the Niners’ and Magic’s apps from VenueNext. The Yankees have not yet replied to requests for information about the app and whether or not there is any public-facing Wi-Fi yet in Yankee Stadium.

Though MLBAM spent some $300 million last year to bring Wi-Fi and cellular DAS deployments to all MLB stadiums, Yankee Stadium was never confirmed to have had public Wi-Fi installed. Repeated requests to MLBAM asking about the Wi-Fi situation at Yankee Stadium have also not been returned.

T-Mobile Arena opens in Las Vegas, with 565 Wi-FI APs

T-Mobile Arena, Las Vegas, on the official April 6 opening. All photos: Cox Business (click on any photo for a larger image)

T-Mobile Arena, Las Vegas, on the official April 6 opening. All photos: Cox Business (click on any photo for a larger image)

If they build it, will professional hockey or basketball teams come? The first part of that question has already been answered, with the official opening of T-Mobile Arena in Las Vegas on April 6, just in time for a kickoff concert from the Killers. With 565 Cisco Wi-Fi access points, the arena is well-enabled for wireless access; the big question is, will an NHL or NBA team soon call the place home?

With no deal announced for either league it’s an open-ended question. For now, the 20,000-seat venue, located just west of the strip near the New York New York hotel/casino (right next to the freeway) will have to be satisfied hosting all kinds of events from concerts to one-off sports events like the Harlem Globetrotters (April 19) and a WWE event in June. Fans at any event will be able to use free Wi-Fi provided by Cox Business, which is the “exclusive Technology Integration/Telecommunications Services Provider,” according to a press release from the official opening ceremonies.

While we haven’t visited the arena yet — we are looking forward to a hosted tour during this summer’s SEAT Conference in July — the $375 million multi-purpose venue, owned by a joint venture between AEG and MGM Resorts International, looks pretty cool with its overhanging lounges and outdoor plaza with real, live trees, a rarity on the strip. Inside, the tech underpinnings sound state of the art, beginning with a 10-Gigabit fiber optic network that serves as the arena’s backbone.

Special shrouds for the Wi-Fi APs

Custom shroud for Wi-Fi APs at T-Mobile Arena

Custom shroud for Wi-Fi APs at T-Mobile Arena

According to figures provided to us by Cox Business folks, the 565 Wi-FI APs include a mix of indoor and outdoor models from Cisco, some designed for office-type settings and some designed to withstand outdoor temperatures and weather. According to Cox its on-site engineers also designed a “vanity cover” type of shroud, which is more aesthetically pleasing to the eye while also helping keep the AP safe from “disruptions,” like possibly being bumped or some other physical intrusion.

The arena will also use Cisco’s StadiumVision system to provide synchronized content feeds to the 767 4K-capable digital displays throughout the venue. Thanks to the Cox sponsorship, that content could include “all 60 channels of high-definition news, sports and entertainment content from the Cox cable channel lineup as well as live in-house feeds from the arena,” according to Cox.

We have also heard reports, but have not confirmed with the company, that Mobilitie will be providing the in-venue DAS. Mobilitie’s involvement is not a big surprise, given that the company partnered with MGM in the past to bring Wi-Fi to the resort company’s casinos. Back when the T-Mobile naming sponsorship was announced, there were reports of special discounts and VIP access for T-Mobile customers, but so far none of that information was easily discovered on the arena’s website. Stay tuned for more updates as we get them on the DAS/cellular side of things; anyone who visits the arena soon should take a speedtest and post the results here in the comments.

Jeff Breaux, vice president of western operations, Cox Business, (left) and Derrick R. Hill, vice president, Cox Business/Hospitality Network, gesture toward the exterior digital signage at T-Mobile Arena.

Jeff Breaux, vice president of western operations, Cox Business, (left) and Derrick R. Hill, vice president, Cox Business/Hospitality Network, gesture toward the exterior digital signage at T-Mobile Arena.

NEW! Stadium Tech Report Podcast, Episode 1: What does Super Bowl 50’s Wi-Fi record mean for stadium tech pros?

Welcome to the inaugural episode of the STADIUM TECH REPORT PODCAST, with Mobile Sports Report editor Paul Kapustka and host Phil Harvey. In this first show Phil and Paul talk about the Wi-Fi and DAS records set at the recent Super Bowl 50 at Levi’s Stadium, exploring what those numbers mean for stadium tech professionals who are deploying their own networks — and whether or not there will ever be an end to the continuing explosive growth in demand for in-venue bandwidth.

Take a listen and let us know what you think in the comments!

UPDATE: WrestleMania 32 sets new Wi-Fi mark at AT&T Stadium; total Wi-Fi + DAS hits 8.6 TB

The Undertaker arrives at AT&T Stadium for WrestleMania 32. Photo: WWE.com

The Undertaker arrives at AT&T Stadium for WrestleMania 32. Photo: WWE.com


UPDATE: Fixes an MSR calculation error on DAS figures.

The 101,763 fans who filled AT&T Stadium Sunday for WrestleMania 32 set new stadium records for Wi-Fi, according to figures provided by AT&T Stadium and AT&T, with 6.77 terabytes of Wi-Fi traffic and an additional 1.9 TB on the AT&T network on the stadium’s DAS for a total wireless figure of 8.6 TB.

The Wi-Fi numbers put Sunday’s signature WWE event (also the biggest WrestleMania by attendance) into second place in our unofficial record-keeping of the largest single-day Wi-Fi traffic stadium events. Only Super Bowl 50 at Levi’s Stadium earlier this year was bigger, with 10.1 TB of Wi-Fi traffic. So far, WrestleMania 32 is also now third in combined Wi-Fi and DAS figures, trailing Super Bowl 50 and Super Bowl XLIX (see charts below).

THE NEW TOP 3 TOTAL USAGE

1. Super Bowl 50, Levi’s Stadium, Santa Clara, Calif., Feb. 7, 2016: Wi-Fi: 10.1 TB; DAS: 15.9 TB; Total: 26 TB
2. Super Bowl XLIX, University of Phoenix Stadium, Glendale, Ariz., Feb. 1, 2015: Wi-Fi: 6.23 TB; DAS: 6.56 TB**; Total: 12.79 TB**
3. WrestleMania 32, AT&T Stadium, Arlington, Texas, April 3, 2016: Wi-Fi: 6.77 TB; DAS: 1.9 TB*; Total: 8.6 TB*

* = AT&T DAS stats only
** = AT&T, Verizon Wireless and Sprint DAS stats only

THE NEW TOP 5 FOR WI-FI

1. Super Bowl 50, Levi’s Stadium, Santa Clara, Calif., Feb. 7, 2016: Wi-Fi: 10.1 TB
2. WrestleMania 32, AT&T Stadium, Arlington, Texas, April 3, 2016: Wi-Fi: 6.77 TB
3. Super Bowl XLIX, University of Phoenix Stadium, Glendale, Ariz., Feb. 1, 2015: Wi-Fi: 6.23 TB
4. Alabama vs. Texas A&M, Kyle Field, College Station, Texas, Oct. 17, 2015: Wi-Fi: 5.7 TB
5. College Football Playoff championship game, AT&T Stadium, Arlington, Texas, Jan. 12, 2015: Wi-Fi: 4.93 TB

Wi-Fi not to blame for stadium entry issues

John Winborn, chief information officer for the Dallas Cowboys Football Club, said in an email that the reported claims of the Wi-Fi being offline Sunday — and that being the reason why entry lines were long and slow — were not true. While Winborn did admit that one single Wi-Fi AP (out of the more than 2,000 in the stadium’s network) was offline and there were “a couple issues” with ticket scanners, he said “there were no Wi-Fi issues that would have had a significant impact on ingress.” Other reports have claimed the doors were opened later due to extended show rehearsals, while commenters on MSR’s posts have claimed that a lack of wristbands for stadium-floor seating also led to seating issues even for fans already inside the main building entrances. So far, we have not seen any official explanation for the delays other than the official apology from the stadium and the WWE:

“To ensure the safety of WWE fans, increased security measures were put in place tonight. We apologize that it may have taken some fans longer than usual to get into AT&T Stadium.”

During Sunday’s event Winborn said the Wi-Fi network saw 20,462 concurrent and 34,951 total user connections, some via a network of 150 temporary Wi-Fi APs installed among the seats on the stadium floor.

Minnesota Vikings pick VenueNext for U.S. Bank Stadium app

Outside view of U.S. Bank Stadium in Minneapolis. Photo: USBankStadium.com.

Outside view of U.S. Bank Stadium in Minneapolis. Photo: USBankStadium.com.

Stadium app developer VenueNext has scored another NFL client, as the Minnesota Vikings announced today that they would use VenueNext technology in the app for the yet-to-open U.S. Bank Stadium.

According to VenueNext and the Vikings, the U.S. Bank Stadium app will support many of the same unique game-day features found in the app VenueNext built for the San Francisco 49ers’ Levi’s Stadium, including beacon-based wayfinding, the ability to order food and drinks via the app for express pickup, digital ticketing and game-day upgrade availability, as well as “robust” video content and a loyalty program tied to game-day activity. One feature at Levi’s Stadium, the ability to have food and drink delivered to fans in their seats, is “still being explored” by the Vikings, according to VenueNext.

Due to open this summer ahead of the 2016 NFL season, U.S. Bank Stadium is slated to host Super Bowl LII on Feb. 4, 2018. A Wi-Fi network with approximately 1,300 Cisco access points will supply wireless connectivity to the 66,200-seat venue, along with a neutral-host DAS built by Verizon Wireless. Aruba is supplying the 2,000 beacons being used inside the venue, and overall network operations will be run by CenturyLink, which will oversee deployment of some 2,000 digital TV displays inside the stadium.

Screenshot of U.S. Bank Vikings app in development. Image: VenueNext

Screenshot of U.S. Bank Vikings app in development. Image: VenueNext

According to VenueNext, app development partners will include Ticketmaster, Aramark for food, point-of-sale solution Appetize, seat upgrade technology from Experience, fan loyalty programs from Skidata and content app developer Adept. The Vikings are the third NFL team to choose VenueNext technology, behind the Niners and the Dallas Cowboys. VenueNext also has built a stadium app for the NBA’s Orlando Magic.

“We look forward to launching this new, dynamically-upgraded app that not only will give all Vikings fans a better experience when consuming team content on their mobile devices but also will allow seamless access to the numerous amenities at U.S. Bank Stadium,” said Vikings Owner/President Mark Wilf in a prepared statement. “Our goals are always to provide the best game day experience possible and to continue developing deeper engagement with all Vikings fans, and the VenueNext technology will help achieve both.”

“We’re excited to extend our reach in the NFL through this collaboration with the Vikings,” said John Paul, CEO & Founder of VenueNext, also in a prepared statement. “We want to become the standard for bringing Silicon Valley innovation to fan experiences, and implementing in a state-of-the-art development like U.S. Bank Stadium brings us closer to that goal.”

Interior look at U.S. Bank Stadium. Photo: USBankStadium.com

Interior look at U.S. Bank Stadium. Photo: USBankStadium.com