‘Super’ Wi-Fi and DAS at U.S. Bank Stadium ready for Super Bowl 52

A look at downtown Minneapolis from inside U.S. Bank Stadium. Credit all photos: Paul Kapustka, MSR (click on any photo for a larger image)

After Sunday’s stunning last-second victory, the Minnesota Vikings are one step closer to becoming the first team to play a Super Bowl in its own home stadium. Should the Vikings beat the Eagles in Philadelphia this weekend, Super Bowl 52 visitors should prepare for a true Norse experience inside U.S. Bank Stadium, with repeated blasts from the oversize “Gjallarhorn” and a fire-breathing dragon ship that will launch the home team onto the field. Skol!

But even if the hometown team falls short of making the big game this season, on Feb. 4, 2018 the stadium itself should do Minneapolis proud, especially when it comes to wireless connectivity. With two full regular seasons of football and numerous other events to test the networks’ capacity, both the Wi-Fi and DAS networks inside the 66,655-seat U.S. Bank Stadium appear more than ready to handle what is usually the highest single-day bandwidth stress test, namely the NFL’s yearly championship game. (Though the selfies and uploads following Sunday’s walk-off touchdown toss may have provided an early indicator of massive network use!)

In a mid-November visit to U.S. Bank Stadium for a Vikings home game against the Los Angeles Rams, Mobile Sports Report found robust coverage on both the Wi-Fi and cellular networks all around the inside of the stadium, with solid performance even amidst thick crowds of fans and even in the highest reaches of the seating bowl. Speedtests on the Wi-Fi network, built by AmpThink using Cisco gear, regularly hit marks of 40 to 50-plus Mbps in most areas, with one reading reaching 85 Mbps for download speeds.

And on the DAS side of things, Verizon Wireless, which built the neutral-host network inside U.S. Bank Stadium, said in December that it has already seen more cellular traffic on its network for a Vikings home game this season than it saw at NRG Stadium for Super Bowl LI last February. With 1,200 total antennas — approximately 300 of which were installed this past offseason — Verizon said it is ready to handle even double the traffic it saw at last year’s game, when it reported carrying 11 terabytes of data on stadium and surrounding macro networks.

Good connectivity right inside the doors

Editor’s note: This profile is from our most recent STADIUM TECH REPORT for Winter 2017-18, which is available for FREE DOWNLOAD from our site. This issue has an in-depth look at the wireless networks at U.S. Bank Stadium in Minneapolis, as well as profiles of network deployments at the brand-new Little Caesars Arena, the Las Vegas Convention Center, and Orlando City Stadium! DOWNLOAD YOUR FREE COPY today!

A new Verizon DAS antenna handrail enclosure (right) at U.S. Bank Stadium in Minneapolis. (The enclosure lower left is for Wi-Fi).

James Farstad, chief technology advisor for the Minnesota Sports Facilities Authority (MSFA), the entity that owns U.S. Bank Stadium, said he and his group are “very pleased” with the state of the wireless networks inside the venue heading toward its Super Bowl date.

“You’re never really satisfied, because you want it to be the best it can be,” said Farstad in an interview during our November visit to Minneapolis. “But generally speaking, we’re very pleased with the state of the networks.”

Those networks are tested the very moment the Vikings open the doors for home games, especially in warmer weather when the signature big glass doors — five of them, all 55 feet wide and ranging in height from 75 to 95 feet — swing out to welcome fans. As the entry that points toward downtown, the west gate can account for as much as 70 percent of the fans arriving, according to the Vikings, putting a big crush on the wireless networks in the doorway area.

To help keep people connected in crowded situations, Verizon deployed extra DAS antennas on short poles in front of both the west and east end zone concourse areas, part of a 48 percent increase in overall DAS antenna numbers added during the football offseason. Even with thick crowds streaming into the stadium, we still got a DAS speedtest of 77.35 Mbps download and 32.40 Mbps upload on the concourse just inside the west doors, and just below the Gjallarhorn.

Walking around the main level concourse, connectivity hardware is easy to see if you know what you’re looking for; part of the extensive DAS coverage includes dual antennas hanging off a single pole above wide walkway segments. And in one instance, we saw a good example of aesthetic integration, with a Wi-Fi AP attached just behind two IPTV screens, with a beacon attached to the side and a DAS antenna mounted just above everything else.

First big test of railing-mounted Wi-Fi?

Moving into the seating bowl, visitors may not know that many of the Wi-Fi network’s 1,300 APs are hiding there in plain sight — inside silver handrail enclosures, many of which now sport bright, bold section numbers to help fans find their seats. Believed to be the first big football-sized stadium that relied mainly on railing-mounted APs, the proximate network design from AmpThink is proving to be a winner in performance, producing regular-season game data totals of around 3 terabytes per event and maybe more importantly, keeping an optimal number of fans attached to the AP closest to them for the speediest connection.

Top-down antennas provide coverage for suite seating

Sitting next to AmpThink president Bill Anderson in the stadium’s press box you get a great view of the field, but it’s doubtful Anderson watches much football action given that he spends most of a game day glued to a screen that shows live detailed performance for every Wi-Fi AP in the building. While the analytics program produces a wealth of interesting data, the one metric that keeps Anderson’s attention is the one showing how many fans are connected to each AP, a number that will be no more than 50 and ideally somewhere around 25 connections if the network is performing as it should be.

On the day we visited, on Anderson’s screen there was one AP showing more than 200 devices trying to connect to it, an issue Anderson noted for immediate problem-solving. But with only a handful of others showing more than 50 connections, Anderson was confident that AmpThink has been able to figure out how to solve for the main dilemma for Wi-Fi in large enclosed structures, namely keeping APs from interfering with each
other. The large clear-plastic roof and wall areas at U.S. Bank Stadium don’t help, since they reflect RF signals to add to the network design degree of difficulty.

But the multiple railing-mount network design – which AmpThink duplicated at Notre Dame University, whose new network is seeing the highest-ever data totals seen at collegiate events – seems to be fulfilling AmpThink’s goal to produce networks with steady AP loads and consistent, high-density throughput in extremely challenging environments. The railing-mounted APs provide connectivity that couldn’t be delivered by overhead antennas, like in Notre Dame’s open concrete bowl and in U.S. Bank Stadium’s similar wide-open seating area, where no overhead structure is within 300 feet of a seat.

Two DAS antennas hang from a pole above the main concourse

“I think we have a network strategy that produces good uniform performance” in venues like U.S. Bank Stadium, Anderson said. “It’s pretty darn exciting to have a formula that works.”

More antennas get DAS ready for big game

And even though Verizon knew the Super Bowl was coming to U.S. Bank Stadium when it built the neutral host DAS for the 2016 opening, it came right back this past offseason and added approximately another 300 new antennas (mainly for its own use and not for the shared DAS), all in the name of unstoppable demand for mobile bandwidth from fans attending events.

Diana Scudder, executive director for network assurance at Verizon, said in a phone interview that “the consumer appetite [for wireless data] is insatiable,” especially at the NFL’s biggest game, where DAS use has grown at a fast clip the past few years. Scudder said these days Verizon pretty much plans to see double whatever the last Super Bowl saw for each following big game, and adds network capacity accordingly. Verizon’s numbers from the past three Super Bowls are a good guide, with the carrier reporting 4.1 TB used at Super Bowl 49, 7 TB at Super Bowl 50, and 11 TB at Super Bowl 51.

AmpThink’s handrail-mounted AP enclosures seem to have played a hand in part of Verizon’s DAS upgrade, as some of the new DAS enclosures seem to mimic the Wi-Fi ones with their smaller silver enclosures. Scudder did say that Verizon used contractors to assist with the new antenna deployment enclosures and mounts, but did not cite AmpThink by name. Verizon also deployed some under-seat antenna enclosures for its upgrade, a tactic the company also used for Super Bowl 50 at Levi’s Stadium in Santa Clara, Calif.

Even up in the most nosebleed of seats — in U.S. Bank Stadium’s case, section 345, which has seats almost touching the roof in the southwest corner, we got a DAS speedtest on the Verizon network of 60.87 Mbps / 44.22 Mbps, most likely from some antennas we could see mounted just above the seats on ventilation pipes a bit toward the field. And hanging from the middle of U.S. Bank Stadium’s roof are a pair of Matsing Ball antennas, which point down to provide cellular service for media and photographers on the sidelines, as well as for floor seating for concerts and other events.

Ready to add more bandwidth on the fly

Even less unseen and probably not appreciated until it’s needed is the stadium’s backbone bandwidth, provided by sponsoring partner CenturyLink.

A Wi-Fi enclosure in section 345, near the stadium’s roof

Though some stadiums are touting 100 Gbps pipes coming in, the U.S. Bank Stadium setup makes the venue its own ISP, according to Farstad.

With six 10-Gbps pipes that are always active — and on two separate network infrastructures for redundancy — the stadium can turn up its bandwidth on the fly, a test the venue got on its first public event.

According to Farstad, when U.S. Bank Stadium opened for the first time with a soccer game on Aug. 3, 2016, the stadium operators expected about 25,000 fans might show up for a clash between Chelsea and AC Milan. But a favorable newspaper article about the stadium led to more than 64,000 fans in the house, a surge that backed up the light-rail trains and saw the concession stands run out of food.

“We were watching the Wi-Fi system during the first break [in the soccer game] and it was coming down fast,” Farstad said. But the ability to increase capacity quickly — Farstad said that within 45 seconds, the stadium was able to provision new bandwidth, a task that in other situations could take weeks — the Wi-Fi survived the unexpected demands, proof that it should be able to handle whatever happens on Super Bowl Sunday.

“I think we can handle the Super Bowl traffic,” Farstad said.

Full-stadium Wi-Fi lands at Miami Heat’s AmericanAirlines Arena

Wi-Fi APs mounted on catwalks at AmericanAirlines Arena. Credit: Miami Heat (click on any photo for a larger image)

Fans attending Miami Heat games at AmericanAirlines Arena now have access to a full-stadium Wi-Fi network, as one of the last NBA venues without Wi-Fi has now fully embraced the wireless technology and what it enables.

“It’s all about wanting to elevate the fan experience,” said Matthew Jafarian, vice president for digital strategy and innovation for the Heat, in a recent phone interview. With construction on the network having started more than a year ago, the 350-plus access point network is now almost fully complete, with Wi-Fi gear from Aruba, a Hewlett Packard Enterprise company, and main installation by M S Benbow & Associates (MSB).

Previously, AmericanAirlines Arena had been somewhat proud about its choice to rely only on cellular DAS for wireless connectivity inside the venue. But according to Jafarian, as fans of sporting events, concerts and other attractions steadily increase their digital activities, the inevitable need for more bandwidth caused the Heat to add Wi-Fi to the building they own and operate.

“With Heat games and with concerts and events, fans want to share more and we want them to be able to share their experience,” Jafarian said. Venue-wide Wi-Fi will also make it easier for fans to comply with the Heat’s decision to only allow digital ticketing for entry to Heat games. Jafarian added that the new Wi-Fi network will also allow for more back-of-house operations (like enabling mobile point-of-sale systems) to run more effectively.

‘Make it the best’

Following a directive to make the arena’s network “the best Wi-Fi out there,” the Heat went through an RFP process that looked at Wi-Fi gear providers like Cisco and Samsung before choosing the team of Aruba and MSB. Because of the need to get the network finished before this past season’s first games, Jafarian said the option of going under-seat with Wi-Fi APs wasn’t feasible because “there weren’t enough dark days” to complete the extensive construction needed for such a deployment.

Picture of a monitor at American Airlines Arena, showing wait time information (this photo was not taken during a game). Credit: Miami Heat

Instead, MSB engineered a top-down system with most APs mounted on the arena’s catwalks, which Jafarian said is “working well.” The network was live before the start of preseason games, Jafarian said.

The network also makes use of a captive portal from Purple for fan engagement management. According to Jafarian, the Heat saw more than 50,000 unique Wi-Fi connections over the first 60 days of operation, and sees an average of around 20 percent of attendees connecting to the network both for NBA games as well as for concerts, including recent performances by Jay-Z and The Weeknd.

This year the Heat also rolled out a new mobile app, developed by Built.io and Beyond Curious. “We’ve had a lot of success with the app,” said Jafarian. One of the more popular components, he said, is a wayfinding and line-length service powered by WaitTime, which is available both via the app as well as on monitors around the arena.

“The WaitTime [service] has been a big hit with fans,” said Jafarian.

AT&T sees 2.5 TB of DAS traffic at 2018 college football championship game

AT&T said fans on its network at Monday’s college football playoff championship game at Mercedes-Benz Stadium in Atlanta used 2.5 terabytes of data, less than the 3.8 TB AT&T said it saw a year ago in Tampa.

If there is a reason for the decline in AT&T DAS usage during Alabama’s 26-23 overtime win over Georgia, it may be due to the fact that Mercedes-Benz Stadium has a state of the art Wi-Fi network in addition to a neutral-host DAS. However, we have not received any Wi-Fi stats at all from any events held at Mercedes-Benz Stadium since its opening in August 2017, so our theory may never be proved. We do not currently have any DAS stats from other carriers besides AT&T. Attendance at Monday night’s game was believed to be a Mercedes-Benz Stadium record, at 77,430.

The first big non-regular season NFL or college game at the new Mercedes-Benz Stadium had several snafus, including rain leaking in from the eight-petal moveable roof, long lines (out in the rain) for entry caused by security measures used for President Trump’s arrival, and reports of crowded trains on Atlanta’s MARTA system. There was even one complaint that Wi-Fi and cellular networks weren’t working, making digital ticketing a problem.

Wi-Fi, DAS ready for CES crowds at Las Vegas Convention Center

The crowded show floor at last year’s CES. Credit: CES

Like the Rat Pack and the Riveria, bad wireless connectivity at CES is something that should be part of ancient Las Vegas history, thanks to the relatively new DAS and Wi-Fi networks that now cover the Las Vegas Convention Center.

In December 2016, Cox Business/Hospitality Network and InSite Wireless Group finished the deployment of an $18 million neutral-host distrubuted antenna system (DAS) covering the LVCC, one that is used (and was mainly paid for) by the four top U.S. wireless carriers. Combined with a free-to-the-public Wi-Fi network in the LVCC deployed by Cox Business 3 years ago, attendees at big conventions like the yearly CES gathering should have no problem connecting their mobile devices, either via cellular or Wi-Fi, while in the sprawling LVCC.

Though it’s not a stadium, for big events like the 175,000-strong CES the LVCC can see Super Bowl-type wireless traffic numbers, not a great surprise since convention attendees may even use their devices more than sports fans on event days. According to the Las Vegas Convention and Visitors Authority, at last year’s CES the LVCC’s Wi-Fi network saw more than 200,000 unique device connections, and carried more than 6.4 terabytes of data, numbers that the LVCVA expect to be exceeded at this year’s CES in early January 2018.

And while DAS traffic numbers have not been reported, it’s a good guess that the new network saw heavy use as well last year, finally completing the LVCVA’s goal to bring up-to-date connectivity to its main convention halls.

Big halls mean a big design challenge

Editor’s note: This profile is from our most recent STADIUM TECH REPORT for Winter 2017-18, which is available for FREE DOWNLOAD from our site. This issue has an in-depth look at the wireless networks at U.S. Bank Stadium in Minneapolis, home of the upcoming Super Bowl 52, as well as profiles of network deployments at the brand-new Little Caesars Arena and Orlando City Stadium! DOWNLOAD YOUR FREE COPY today!

A DAS antenna outside the main entrance. Credit: LVCVA

Several years ago, the Wi-Fi connectivity inside the LVCC halls was a crapshoot, with an existing network of approximately 166 APs having to compete for spectrum space with thousands of phone-based Wi-Fi hotspots. According to John Fountain Jr., director of network technology for Cox Business, the network deployed by Cox ahead of the 2015 CES show has approximately 2,000 Cisco access points in and around the LVCC, with more portable APs added for temporary structures like the big tents that are set up in the parking lots.

Though the network operators still have to work around the challenge of folks who are trying to run their convention business operations off a device-based hotspot — or as Fountain calls them, “a ‘non-provided AP,’ ” with its new network capacity Cox can offer reasonably priced Wi-Fi services to booths, with separate and secure SSIDs. The good news is, since most device hotspots still operate on 2.4 GHz spectrum, it leaves the wider 5 GHz spectrum open for direct device connections.

“The vast majority of devices [for attendees] are now on 5 GHz,” said Fountain.

Like many stadiums, the physical construction of the LVCC’s halls presented a challege for Wi-Fi deployment, especially the high ceilings and the long spans between walls in the seemingly never-ending main rooms. “The halls mainly have ceiling heights between 35 and 50 feet, and for Wi-Fi anything above 35 feet is problematic,” Fountain said. Cox solved some of the issues by using Gillaroo antennas, the flat-panel devices that can help direct the Wi-Fi signals in a particular direction.

Overhead Wi-Fi antenna hanging from the ceiling. Credit: LVCVA

Fountain also said that Cox ended up having to put 80 local nodes in the LVCC ceiling areas, just to get switches close enough to APs since there sometimes weren’t enough wall spaces in rooms that are up to a quarter mile in length. The Wi-Fi network is fed by a redundant 10 Gbps fiber connection and used 40 miles of new fiber. With the costs for new wiring included, Fountain said the Wi-Fi network cost Cox $12 million to deploy.

Getting the carriers to pay for DAS

And even though the current trend of the industry is seeing the big wireless carriers seeking to spend less on DAS deployments at large venues, the LVCVA didn’t have much of a problem convincing the wireless providers to pony up. Lawrence Roney, executive director of information technology for the LVCVA, said that the carriers’ desire to maintain good coverage for their customers at big events — especially CES, where carriers often announce new services and devices — made paying for the LVCC DAS an easy sell.

With the big conventions, the LVCC “brings customers to the carriers, so I have better luck getting funding,” said Roney, who said the LVCVA didn’t pay any of the system’s $18 million cost. The new DAS, he said, has 295 antenna locations that provide the equivalent of 14 cell sites of coverage, with 44 total zones, 38 indoor and six outdoor. Cox and InSite used the CorningONE system for the DAS, and the new network also has its own new 5,500-square foot head end room with backup power and cooling systems. Launched just before last year’s CES, Roney said he “didn’t hear a peep” about bad cellular connections, the no-news-is-good-news sign that your network is performing up to expectations.

New report: U.S. Bank Stadium Wi-Fi network is ready for Super Bowl LII

There is nothing like hosting a Super Bowl to give your stadium network the ultimate stress test. But with Super Bowl LII (aka Super Bowl 52) on the near horizon, the Wi-Fi and cellular networks at U.S. Bank Stadium in Minneapolis seem more than ready to handle the demand, as we found out on a recent game-day visit. Our full in-depth report on the stadium’s networks is the lead profile in our new STADIUM TECH REPORT, now available for free download from our site!

Inside the report our editorial coverage includes:

— U.S. Bank Stadium Wi-Fi and DAS networks: An in-depth look at the wireless networks that will host crowds at Super Bowl 52 in February, complete with on-site network tests from a game day visit;

— Little Caesars Arena and District Detroit: A first look at the Wi-Fi network inside the new home of the NBA’s Detroit Pistons and NHL’s Detroit Red Wings, with analysis of its reach into the surrounding city area;

— Orlando City Stadium profile: A look at the new wireless connectivity in the MLS stadium in Orlando;

— Las Vegas Convention Center: A look at the new DAS and relatively new Wi-Fi networks at the building that hosts major conventions, such as the yearly CES show.

We’d like to take a quick moment to thank our sponsors, which for this issue include Mobilitie, Crown Castle, CommScope, JMA Wireless, Corning, Huber+Suhner, American Tower, 5 Bars, Cox Business, and Boingo. Their generous sponsorship makes it possible for us to offer this content free of charge to our readers.

DOWNLOAD YOUR FREE COPY TODAY and get up to speed on the latest developments in the stadium networking market!

NFL, Verizon announce new deal to bring live games to all mobile customers via Yahoo

The NFL and Verizon announced a deal Monday that will provide live streaming of in-market and national NFL games to any mobile device regardless of carrier, mainly via Verizon’s Yahoo and Yahoo Sports platforms. The service is set to be available in January, for streaming of this year’s NFL playoffs.

According to the Wall Street Journal the deal is $2 billion for 5 years. Under the new plan Verizon has lost its former exclusive deal for mobile devices — a 4-year, $1 billion deal that was up after this season — for the ability to show more NFL games to a potentially much larger audience via Yahoo. Verizon said it will also make the games available via its g090 platform, as well as the NFL Mobile app. [Our friend Todd Spangler over at Variety has a good recap of the deal with more programming details.]

The games available look to be the same ones Verizon had via the NFL Mobile app — mainly any “national” games (including Thursday night, Sunday night and Monday night games) as well as local-market games. The plan will also include playoff games and the Super Bowl.

Also not yet known is whether or not Verizon will continue to make live NFL action free of data charges to its customers. For the past two seasons Verizon has promoted the no-data-charges option but has also run into many issues with the implementation, with many fans reporting inconsistent experiences around whether or not their accounts were charged data when they shouldn’t have been. When asked if the data-free plan would continue under the new deal, a Verizon spokesperson said Monday “we have not disclosed that information yet.”

According to the NFL the new deal does NOT include streaming of the NFL Network’s popular RedZone channel, which shows an unending stream of commercial-free live look-ins at all NFL games. For the past two seasons, RedZone access has been available to Verizon customers via the NFL Mobile app for an extra $1.99 per month charge. According to the NFL the RedZone mobile access plan for next season has yet to be determined.