TigerLogic seeks to drive fan engagement via social media

TigerLogic is charging into the collegiate sport scene with its social media platform Postano (meaning, ‘to post’ in Italian) a set of tools that will enable the school’s athletic departments to use fans’ social media posts to help promote the sports and school.

The company has already landed its platform at a number of schools, and at least one pro basketball team as well. Its customers see Postano as a way to engage fans not only at the events but in-between games as well. Among the early adopters are the University of Oregon and Arizona State University.

Postano is a flexible tool that can be adjusted to meet a school’s needs, according to the company. The goal is to enable schools to be able to present their teams in exactly the way they want them presented, down to the correct colors if somebody wants to paint their face school colors, said Tom O’Keefe, TigerLogic’s senior vice president of Social and Mobile.

The idea is pretty simple on the face of it: The company can provide a package of technology that allows the school to collect, curate and rebroadcast social media including posts from Instagram, Facebook, Vive and Twitter. They can be text, photos or video or combinations of these types of content.

Under Postano, the schools can create a media command center and then after the collection of the data they can display it in a variety of ways including on stadium scoreboards, or on displays set up for the purpose. Fans can see their own social conversations being broadcast while at the events. At the same time the schools can get a feel for the mood of the fan base by reviewing what is going on in the social media world.

Postano has created set packages specifically for college sports that include access to the following options: The Postano Social Hub, Postano Command Center, Postano Mobile and Postano Events and Social wall. It also will create customized features for its customers. The mobile platform supports both Apple’s iOS and the Android operating system.

One of the challenges that its technology faces is the inability of some stadiums to support large volumes of social media. Users can flood the grid bringing it to a halt. It does no good to try and engage fans if they cannot get a connection to post data.

While most major athletic conferences have signed away broadcasting and some digital media rights, the use of social media was not covered in these deals, and TigerLogic believes that this will be a major growth market for the company as schools use the media to further engage fans, O’Keefe said.